NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
275 reportsMileage unknown · Nov 11, 2014
Steering
ON NOVEMBER 11TH, AFTER WORK AT 3:10PM. I WENT TO MY CAR TO START IT. UNABLE TO START IT I CHANGED THE CAR BATTERY, CHANGED THE BATTERY IN THE KEYLESS REMOTE, BUT THE CAR STILL WAS UNABLE TO START. I CALLED NISSAN KOPPEL AND THEY SENT A MECHANIC TO DO A DIAGNOSTIC, THE RESULTS SHOWED THAT THE STEERING LOCK MALFUNCTIONED, AND I …
Read full complaint
ON NOVEMBER 11TH, AFTER WORK AT 3:10PM. I WENT TO MY CAR TO START IT. UNABLE TO START IT I CHANGED THE CAR BATTERY, CHANGED THE BATTERY IN THE KEYLESS REMOTE, BUT THE CAR STILL WAS UNABLE TO START. I CALLED NISSAN KOPPEL AND THEY SENT A MECHANIC TO DO A DIAGNOSTIC, THE RESULTS SHOWED THAT THE STEERING LOCK MALFUNCTIONED, AND I HAD TO BUY A NEW PART. ACCORDING TO THE TECHNICIAN I AM SUPPOSE TO BE UNDER THE WARRANTY DUE THE FACT THAT MY CAR WAS MANUFACTURED ON 09/09. IT COST ME $928.46 TO RECTIFY MY PROBLEM. I CALLED NISSAN AND THEY REFUSED TO REIMBURSE ME DUE THE FACT THAT MY MODEL IS NOT ON THE RECALL LIST. 8 HAVE PURCHASED THIS CAR IN 05/12/14. IT'S OUTRAGEOUS AND UNFAIR!!! *TR
NHTSA ODI #10654255
75,000 miles · Nov 10, 2014
Steering
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE PUSHED TO START BUTTON WAS PRESSED AND THE INSTRUMENT PANEL ILLUMINATED. HOWEVER, THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT WAS ADVISED BY AN ONLINE BLOG TO PULL THE PLASTIC PANEL UNDER THE STEER…
Read full complaint
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE PUSHED TO START BUTTON WAS PRESSED AND THE INSTRUMENT PANEL ILLUMINATED. HOWEVER, THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT WAS ADVISED BY AN ONLINE BLOG TO PULL THE PLASTIC PANEL UNDER THE STEERING WHEEL DOWN, AND TAP THE LOCK IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10654018
89,300 miles · Nov 10, 2014
Steering
I TRIED TO START MY CAR AND IT WOULD NOT START. THE PUSH START INDICATED THAT IT WAS LOCKED. I HAVE NEVER HAD ANY ISSUES WITH IT PREVIOUSLY. THE DEALERSHIP IS QUOTING A PRICE OF $1186 OF WHICH I DO NOT HAVE. I HAVE RESEARCHED THE INTERNET AND FOUND THE SAME ISSUES WITH THE SAME TYPE VEHICLE. THIS IS UTTERLY RIDICULOUS AND I…
Read full complaint
I TRIED TO START MY CAR AND IT WOULD NOT START. THE PUSH START INDICATED THAT IT WAS LOCKED. I HAVE NEVER HAD ANY ISSUES WITH IT PREVIOUSLY. THE DEALERSHIP IS QUOTING A PRICE OF $1186 OF WHICH I DO NOT HAVE. I HAVE RESEARCHED THE INTERNET AND FOUND THE SAME ISSUES WITH THE SAME TYPE VEHICLE. THIS IS UTTERLY RIDICULOUS AND I AM VERY DISPLEASED TO SAY THE LEAST. *TR
NHTSA ODI #10653966
48,000 miles · Nov 2, 2014
Electrical SystemSteering
OUR 2010 NISSAN MAXIMA WOULD NOT START. THIS PRESENTED AN UNSAFE SITUATION IN WHICH MY WIFE WAS VIRTUALLY STRANDED LATE IN THE AFTERNOON WITH INCLEMENT WEATHER. THE IGNITION SWITCH WOULD NOT START THE CAR WHEN DEPRESSED AND THE STEERING WHEEL WAS LOCKED. WE ATTEMPTED TO USE TWO SEPARATE KEY FOBS FOR OUR CAR BUT NEITHER WORKED…
Read full complaint
OUR 2010 NISSAN MAXIMA WOULD NOT START. THIS PRESENTED AN UNSAFE SITUATION IN WHICH MY WIFE WAS VIRTUALLY STRANDED LATE IN THE AFTERNOON WITH INCLEMENT WEATHER. THE IGNITION SWITCH WOULD NOT START THE CAR WHEN DEPRESSED AND THE STEERING WHEEL WAS LOCKED. WE ATTEMPTED TO USE TWO SEPARATE KEY FOBS FOR OUR CAR BUT NEITHER WORKED. WE HAD OUR CAR TOWED TO THE NISSAN DEALERSHIP AND THEY STATED THAT IT HAD A DEFECTIVE STEERING LOCK AND THEREFORE WOULD NOT START. THE PARTS NEEDED AND PART NUMBERS ARE SHOWN BELOW: ** STEERING LOCK (SOME REFERENCED PARTS SOURCES ONLINE ALSO REFER TO IT AS AN IGNITION LOCK ASSEMBLY) (1 EA) PART #: 48700-9N00B ** LOCK BOLT/SCREW (4 EA) PART # 48703-06F0A WE WERE QUOTED AN ASTRONOMICAL PRICE OF $1,650 DOLLARS TO REPLACE THE STEERING LOCK. IT JUST SEEMS OUTRAGEOUS AND UNBELIEVABLE! I READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ONLINE FOR OWNERS OF THIS SAME TYPE OF NISSAN VEHICLE. MANY HAD THE SAME PROBLEM ARISE AT ROUGHLY THE SAME RECORDED MILEAGE. THIS APPEARS TO BE A MECHANICAL DEFECT THAT NISSAN HAS BEEN AWARE OF BUT HAS DONE NOTHING TO REMEDY THE PROBLEM. I KNOW OF ABSOLUTELY NO RECALLS FOR THIS PROBLEM. I BELIEVE THAT THIS PROBLEM CONSTITUTES AN INHERENT MECHANICAL DEFECT IN THE DESIGN AND CONSTRUCTION OF THE STEERING AND IGNITION SYSTEM WHICH PRESENTS A HAZARD FOR OWNERS/OPERATORS, AN UNREALISTIC COST FOR AN ISSUE THAT ACTUALLY SHOULD NOT OCCUR, AND LEAVES OWNERS/OPERATORS STRANDED AND BECAUSE THE SYSTEM WON'T OPERATE AND TURN ON THE VEHICLE. I SEE IT AS A MAJOR SAFETY ISSUE WHICH SHOULD BE EXAMINED CLOSELY FOR AN IMMEDIATE RECALL. I ASK THAT YOU PLEASE TAKE ACTION WITH NISSAN TO REMEDY THIS ISSUE AS QUICKLY AS POSSIBLE. THANK YOU. *TR
NHTSA ODI #10651922
45,000 miles · Nov 2, 2014
Electrical SystemService BrakesSteering
THE ANTI THEFT STEERING WHEEL LOCK SWITCH FAILED. THE CAR WILL NOT START. CAR WAS TOWED TO A NISSAN DEALER FOR REPAIR. NISSAN HAS EXTENDED THE WARRANTY FOR THE SAME DEFECT IN MODEL YEAR 2009 MAXIMAS AND ALTIMAS. BUT THEY SAY THE PROBLEM DOES NOT EXIST IN 2010 MODELS. OBVIOUSLY IT DOES. *TR
NHTSA ODI #10651902
61,000 miles · Oct 31, 2014
Steering
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER INTO THE ON POSITION PREVENTING THE VEHICLE FROM STARTING. THE CONTACT MADE MULTIPLE ATTEMPTS AND WAS NOT ABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING LOCK NEEDED…
Read full complaint
TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER INTO THE ON POSITION PREVENTING THE VEHICLE FROM STARTING. THE CONTACT MADE MULTIPLE ATTEMPTS AND WAS NOT ABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
NHTSA ODI #10651695
118,400 miles · Oct 23, 2014
Steering
THE ELECTRONIC STEERING WHEEL LOCK ON THE VEHICLE HAS MALFUNCTIONED AND WILL NOT ALLOW THE STEERING WHEEL TO LOCK. THIS ULTIMATELY PREVENTS THE CAR FROM STARTING DO TO THE PUSH TO START FEATURE. NISSAN RELEASED A WARRANTY EXTENSION FOR THE 2009 MODEL MAXIMA WHICH IS IDENTICAL TO 2010 MODEL THAT I HAVE, BUT THE REPLACEMENT PART F…
Read full complaint
THE ELECTRONIC STEERING WHEEL LOCK ON THE VEHICLE HAS MALFUNCTIONED AND WILL NOT ALLOW THE STEERING WHEEL TO LOCK. THIS ULTIMATELY PREVENTS THE CAR FROM STARTING DO TO THE PUSH TO START FEATURE. NISSAN RELEASED A WARRANTY EXTENSION FOR THE 2009 MODEL MAXIMA WHICH IS IDENTICAL TO 2010 MODEL THAT I HAVE, BUT THE REPLACEMENT PART FOR MY VEHICLE IS NOT COVERED UNDER THE WARRANTY. THE NEW PART WILL COST ME $965 OUT OF POCKET. APPARENTLY THIS IS A KNOWN PROBLEM WITH NISSAN MAXIMA VEHICLES. PLEASE INVESTIGATE THIS ISSUE BECAUSE THERE ARE ALMOST 100 SIMILAR COMPLAINTS LISTED ON NHTSA WEBSITE. *TR
NHTSA ODI #10649471
118,412 miles · Oct 23, 2014
Electrical SystemSteeringWheels
THE ELECTRONIC STEERING WHEEL LOCK ON THE VEHICLE HAS MALFUNCTIONED AND WILL NOT ALLOW THE STEERING WHEEL TO LOCK. THIS ULTIMATELY PREVENTS THE CAR FROM STARTING DO TO THE PUSH TO START FEATURE. NISSAN RELEASED A WARRANTY EXTENSION FOR THE 2009 MODEL MAXIMA WHICH IS IDENTICAL TO 2010 MODEL THAT I HAVE, BUT THE REPLACEMENT PART F…
Read full complaint
THE ELECTRONIC STEERING WHEEL LOCK ON THE VEHICLE HAS MALFUNCTIONED AND WILL NOT ALLOW THE STEERING WHEEL TO LOCK. THIS ULTIMATELY PREVENTS THE CAR FROM STARTING DO TO THE PUSH TO START FEATURE. NISSAN RELEASED A WARRANTY EXTENSION FOR THE 2009 MODEL MAXIMA WHICH IS IDENTICAL TO 2010 MODEL THAT I HAVE, BUT THE REPLACEMENT PART FOR MY VEHICLE IS NOT COVERED UNDER THE WARRANTY. THE NEW PART WILL COST ME $965 OUT OF POCKET. APPARENTLY THIS IS A KNOWN PROBLEM WITH NISSAN MAXIMA VEHICLES. PLEASE INVESTIGATE THIS ISSUE BECAUSE THERE ARE ALMOST 100 SIMILAR COMPLAINTS LISTED ON NHTSA WEBSITE. *TR
NHTSA ODI #10649470
50,600 miles · Oct 22, 2014
Steering
STEERING WHEEL LOCK HAS OCCURRED ON MY 2010 NISSAN MAXIMA; CAUSING THE ENGINE TO NOT START. MY VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT IT WAS THE STEERING LOCK CONTROL UNIT THAT NEEDED TO BE REPLACED. THE COST OF REPLACEMENT IS $1000+. MY VEHICLE ONLY HAS 50,000 MILES. *TR
NHTSA ODI #10649269
82,000 miles · Oct 21, 2014
Electrical SystemSteering
I DROVE MY 2010 NISSAN MAX TO CHURCH...THE VEHICLE WAS WORKING PERFECTLY AND WE HAD JUST RECENTLY HAD IT SERVICED. WHEN I GOT IN VEHICLE TO LEAVE CHURCH THE VEHICLE WOULD NOT START. THE KEY FOB WOULD LOCK AND UNLOCK THE DOOR BUT NOTHING ELSE WOULD COME ON. THERE WAS A LIGHT ON THE DASH SHOWING A KEY BUT NOTHING ELSE WORKED. I H…
Read full complaint
I DROVE MY 2010 NISSAN MAX TO CHURCH...THE VEHICLE WAS WORKING PERFECTLY AND WE HAD JUST RECENTLY HAD IT SERVICED. WHEN I GOT IN VEHICLE TO LEAVE CHURCH THE VEHICLE WOULD NOT START. THE KEY FOB WOULD LOCK AND UNLOCK THE DOOR BUT NOTHING ELSE WOULD COME ON. THERE WAS A LIGHT ON THE DASH SHOWING A KEY BUT NOTHING ELSE WORKED. I HAD THE VEHICLE TOWED TO THE NISSAN DEALERSHIP THE NEXT DAY AND WAS INFORMED THE ELECTRICAL STEERING COLUMN LOCK SWITCH WAS NOT WORKING AND NEEDED TO BE REPLACED. REPAIR WOULD COST $1100. I WAS INFORMED NO RECALLS FOR 2010 BUT 2009 ALTIMA AND MAXIMA HAD SAME ISSUES AND RECALL WAS DONE FOR THAT YEAR ONLY. I AM SO UPSET AND DISAPPOINTED WITH NISSAN ESPECIALLY AFTER READING ALL THE OTHER COMPLAINTS AS WELL. WE HAVE ALWAYS OWNED NISSANS BUT I AM TOTALLY RECONSIDERING MY NEXT VEHICLE PURCHASE. *TR
NHTSA ODI #10649196