2020 Nissan Leaf

Recall first announced September 19th, 2024; Nissan has been preparing a 'software' fix for a hardware problem for the last year and almost a half, with no end in sight. I am requesting NHTSA to step in and require immediate action from the manufacturer so that owners can use the full features of their purchased vehicle. NHTSA ID: 24V-700 NISSAN ID: R24B2

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were not available. The contact stated that the manufacturer had more than enough time to develop the parts. The contact stated that the unrepaired recall was an inconvenience. The contact had not experienced a failure.

I am unable to use my 2020 Nissan Leaf because of the recall (R24B2) on the battery preventing fast charging. My child has the vehicle and now lives in an apartment and there is no place to plug in my car overnight. So the only option for my child is to fast charge it. I'm frustrated that this recall is almost 1 and a half years old and there is still no remedy.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Nissan still has not provided a remedy for recall number Nissan recall R24B2 NHTSA 24V700000. This prevents me from being able to access the full use of the car because I cannot fast charge without risk of damaging the EV battery. Just last week I had to borrow a gas car and pay for gas in order to take a road trip. This is unacceptable. We should have a remedy by now.

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the incomplete recall was a great inconvenience because the vehicle could not be driven on a road trip. Additionally, the contact stated that the dealer had previously scheduled a recall repair appointment, but the appointment was cancelled because the recall remedy would not correct the safety issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. The contact stated that the power reduced mode warning light illuminated, and the battery drained abnormally quickly. In addition, the contact stated that the vehicle drove slowly. The vehicle was taken to a charging station, and another motorist at the charging station informed the contact of a recall for similar vehicles. The vehicle was taken to the dealer; however, the dealer confirmed an open recall, and the contact was informed that the parts were not yet available for the recall repair. The contact stated that the failure was persistent. The vehicle was towed back to the dealer, and the contact was informed that the vehicle was repaired. In addition, the contact was informed that the recall repair was performed, and the vehicle was safe to drive. However, the failure reoccurred. The vehicle was towed back to the dealer, and the contact was requested to pay for a diagnostic test. The vehicle was not diagnosed or repaired. In addition, the contact stated that the vehicle was inoperable. The contact was informed by the tow truck driver of NHTSA Campaign Number: 24V700000 (Electrical System); however, parts were not available. The contact stated that due to the vehicle being inoperable, the contact had to pay for Uber to transport her children to and from school. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 50,000.