2019 Nissan Leaf

RE: Manufacturer Recall Number R24B2 - No Remedy available for more than a year! I am the original owner of my 2019 Nissan Leaf SL in California but have been unable to use my car for traveling due to the fast charge port recall. I have performed all the services and the recalls at the local Nissan dealer but there is still no remedy for the fast charge issue. As per the purchase agreement with Nissan, I should be able to use fast chargers without limitation but the lack of ability to use the fast charge port has severely hampered my ability to use the vehicle to travel even within my state. Nissan has promised a fix for more than a year but has failed to deliver.

Recall issued 9/24. Remains without a remedy with no estimated time for solution per Nissan Consumer Affairs Regional specialist. Vehicle is unsafe to be charged at fast charging chargers due to possibility of fire in lithium ion battery limiting my ability to travel. Also,the market value and utility is diminished due to this open recall. Requested buy back from Nissan North America and was denied citing not enough repair information on file with dealership where purchased and serviced. I see no connection to this statement governing the recall in question. I have followed the manufacturer’s recommended service for this vehicle as stated in the owner’s manual. This is unsatisfactory to me due to this extended recall compromising my safety and my ability to get market value for the vehicle at this point in time should I choose to do so.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact wanted to know how a battery software update would prevent a failure. The contact had not experienced a failure.

More than a year later, and Nissan still has no remedy available for recall 24V-700, posing a fire risk to consumers. In what universe would a software remedy take a major auto manufacturer more than a year to develop? NHTSA has the ability to regulate and safeguard the public. Instead they have become known as a toothless, ineffective exemplar of government brokenness. Why?

There was no incident...but I am reporting the fact that Nissan has not provided a remedy and the recall has been in place over a year. I and other owners of affected Nissan Leafs are not able to use the car to its full capacity. I strongly recommend NHTSA encourage/force Nissan to deliver a remedy and, indeed, compensation for the fact that these cars could not be use for long-distance driving for over a year (and counting).

For my Nissan Leaf 2019, I used DC fast charger to charge up while returning home from another town, with battery below 8%. It charged and got home and plugged in my Level2 charger overnight. In morning it displayed a “Service EV System” error and became undriveable. It would not go into Drive or Reverse. It will go into Neutral or Parking only. When I got it towed to Dealership, they cleared the code and gave back the car as drivable. But when I plugged in Level2 charger overnight, next morning same issue occured. Now Dealership did full diagnostics and tells me the car needs PDM (Power Distribution Module) replaced. Nissan previously issued Service Campaign P9351 for this exact issue, but my VIN is not included. I believe my vehicle has the same defective PDM and poses a safety risk due to sudden loss of drive power. Nissan has declined coverage. I am requesting NHTSA investigate whether the recall should be expanded to include additional affected vehicles. Also there is open Recall R24B2 regarding Lithium Battery getting too hot durinig Fast DC charging for which they don't have the Remedy yet. I recall that only 3-4 weeks before above incident, I had my previous Fast DC charging session, after which I got a message on dashboard saying something like "Battery is very hot". I waited for 10 minutes before driving. Each time I would drive from standstill position, it will accelerate very slowly, but eventually drive OK after speeding up. I came home and let it cool overnight, and did not notice same symptom again until above PDM related issue happened after next Fast DC charging session.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was informed that an interim solution would be provided. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle unexpectedly shut off while driving. The contact stated that upon restarting the vehicle, the message "Service EV System" was displayed, and the vehicle shut off. The vehicle was towed to the dealer several times. The dealer cleared the codes and informed the contact that the failure could not be duplicated; however, the failure persisted. The dealer advised the contact that a diagnostic test was needed. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to charge completely and had become inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,350.