2019 Nissan Leaf

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had failed to charge. The vehicle was taken to the dealer, where it was diagnosed that the battery module had failed and needed to be replaced. The vehicle was not repaired due to a lack of manpower. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 31,200. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

It has been months where I have not been able to fast charge my Nissan Leaf due to the recall. The other week, because I drove out of town and I had to fast charge, I received an error message from the Level 3 charger and could not charge my Nissan Leaf. Please contact Nissan to urge them to quickly find a remedy to this issue. So far, I cannot travel beyond my city with my car because I can't fast charge to return home. Manufacturer Recall Number - R24B2 NHTSA Recall Number - 24V-700

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a recall notice from Nissan on 9/19/24. It stated: "Until your vehicle is remedied, do NOT use the level 3 quick charge port (CHAdeMO). ....... If quick charging continues, a battery fire may occur, increasing the risk of injury." I was told by your office that Nissan "expects" to have a remedy by this summer. That's nearly a year of very limited use of my Nissan Leaf, never mind the significant reduction in its resale value. It is a very very poor standard of responsibility by Nissan.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reporting that, in September 2024, Nissan publicly suggested March 2025 would be the estimated timeline for recall service resolution. Now in May 2025, I'm still unable to use the Level 3 charging due to recall 24V-700. Until September 2024, we could safely use this feature for longer term trips, and we are still waiting for Nissan to resolve this recall so we can resume trips.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was contacted; however, the contact was unable to speak with an agent about the issue. The contact had not experienced a failure. VIN tool confirms parts not available.