2024 Nissan Altima

This request is due to my concern that a possible manufacturing or other defect in the 2024 Nissan Altima’s steering and/or wheel mechanisms caused a sudden loss of steering control and resulted in a collision and serious injuries. The car was taken possession by National Car Rental. I am unsure if the vehicle or component been inspected by the manufacturer, police, insurance representatives or others, but it has been reported to the manufacturer (Nissan), my insurance company (State Farm), and the car rental company (National). I don't think there were any warning lights. The following is what I experienced. I was driving, passengers were in the front and rear right seats. The car was in the right lane on [XXX] heading into an underpass when the Altima experienced a sudden jolt in the steering wheel with smoke coming out of the steering wheel; steering turned very stiff as if it had lost power and the car pulled to the right and off the road. I struggled to maintain control over the vehicle; nonetheless, given the narrow shoulder of the underpass and the sudden difficult steering, the car collided lengthwise along the passenger side against a cement barrier and metal guardrail. The front and back passenger-side airbags deployed, striking both passengers; rear seat passenger was seriously injured; driver and front passenger were bruised. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving vehicle down residential street at approximately 15 mph, vehicle all of a sudden made a long noise and began to shake. Per repair facility, a bolt in the transmission housing was not installed at manufacturing plant. The single bolt (should have been two bolts), sheared off, cause the drive shaft to drop into the catalytic converter. If I had been traveling on the highway at high speed the drive shaft dropping to the highway surface could have caused catastrophic accident. Peoria Nissan has component that failed Drive shaft dropping out of drive train could have cause and accident with my vehicle and others Manufacturer has been notified, they have inspected No warnings or symptoms prior to failure

The contact owned a 2024 Nissan Altima. The contact stated that while driving approximately 20 MPH a second vehicle traveling at speeds above 80 MPH crashed into the rear end of the vehicle. During the crash no air bags inside the vehicle deployed. The front driver sustained injuries to the back, neck, and right wrist and the front passenger sustained injuries to the back, neck, and left wrist. Both required medical treatment. During the crash, the vehicle was destroyed and later towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 3,200.

The contact owns a 2024 Nissan Altima. The contact stated that while his son was driving 35 MPH, the vehicle experienced Phantom braking. The contact stated that his son depressed the accelerator pedal and the vehicle continued to drive with no additional failure. The vehicle was taken to the dealer where the failure was diagnosed as a sensor with the Automatic Emergency Braking (AEB) system and a fractured bracket. The AEB sensor was replaced; however, the contact was waiting for the bracket to be replaced because the bracket was on backorder. The contact stated that the AEB system was deactivated as per the Service Manager's advice since the dealer was waiting for the bracket to be received. The contact provided part number: 28438-5FA6A (Sensory Assemble DIST) and part number: 62310-9HF8E (Grille Radiator). The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.

Recently purchased a new 2024 Nissan Altima SL in December 2023. Found the backup camera safety component display to have a poor-quality, low resolution, distorted image. Guidelines are not sharp and objects in the backup path are obscured and practically invisible. In the evening the view is so bad the camera is practically useless...even without bad weather. Especially at night, this can be a hinderance rather than an aid to safety. I took the vehicle in for service at the dealer in January and again in May. I was told there was no fault with the camera or display. Another same model vehicle was shown to me, but it was in the daytime and although the image was also of poor quality, they said this was normal. I was also shown a Rogue and there was an absolutely perfect image. They admitted something was different but still said the image on my car had NO FAULT. They could not do anything not even trying another camera. They said I needed to contact NISSAN. This poor-quality image was also present on the front and side cameras. My previous car was a 2019 Altima Platinum which had great camera clarity as it should be. I am beginning to believe the manufacturer received defective cameras or chose to use a lower cost camera in their vehicles. I paid a premium price for a high-tech vehicle with many safety features but received a poor-quality unsafe feature that should not be ignored.

While driving, the auto spontaneously without warning has a near catastrophic failure of all systems (e.g. anti-lock brakes, emissions, control, automatic windows etc.) All warning icon lights are on the driver’s front video are displayed while a central scrolling message reports all the major systems malfunctioning (as mentioned above). The auto immediately decelerates and now can no longer go faster than 20 mph. This has twice caused the car behind me to nearly read end me. When pressing on the gas pedal (which feels like pushing down on mashed potatoes) you can not affect acceleration. At any pressure the car accelerates on its own very slowly until it reaches maximum speed. It takes about 30 – 45 seconds to go from 0-20 mph. According to invoice of the repairs the “Channel Can Gateway Internal” is faulty. Yet they have failed three times to fix it. This car has been out of service up to this date 57 days and is once again back at the service department. The auto has malfunctioned identically on Dec. 19. 2023, Dec. 27, 2023, Feb. 2, 2024 and March 8, 2024

Recently purchased a NISSAN Altima 2024. Found the backup/camera safety component as well as front and side cameras extremely cloudy whether its in the day or night. Not to mention during inclement weather it gets worse. It is to the point I cannot see clearly behind or my surroundings with these cameras. Sun reflection blinds every thing making it impossible to see. Brought it up to the sales person the same day I purchased it. He mentioned it was only the protection film on the dash screen. Once removed the images would be clear. Which was not the case. Now comparing to a Sentra 2021, I previously had. The images were so much clearer. Upon taking it in to the dealership after my 1st month of purchase; the advisor straight up told me they would be unable to do anything regarding this matter. As it was due to a new manufacturer nissan was working with and not the same as before. He also mentioned i was not the only one to show the same concern. He explained whether they changed the cameras, it wouldn't make a difference at all. I would still be dissatisfied. To be quiet honest, I wonder whether these cameras even meet the Proper Safety Standards. Where I live, I depend on the cameras on a daily basis due to tight squeeze areas. Unfortunately at this time, I'm now considering buying extra cameras to help the situation I'm in. As I am now concerned that it may pose a safety. This should not be the case.