2009 Nissan Altima

ISSUE: STEERING LOCK FAULT PREVENTING CAR FROM STARTING. DEAR SIR: I AM VERY ANGRY, FRUSTRATED AND DISAPPOINTED WITH THIS ONGOING ISSUE WITH MY '09 ALTIMA. I AM SURE YOU CAN IMAGINE HOW DISCONCERTING IT IS TO NOT KNOW WHEN OR IF YOUR CAR WILL START. I HAVE BEEN REPEATEDLY STRANDED BY THIS PROBLEM AND HAVE HAD TO BE JUMP STARTED ON MANY OCCASIONS AND FINALLY TOWED TO THE DEALERSHIP TO HOPEFULLY FIX ONCE AND FOR ALL. THIS IS THE 2ND REPAIR I'VE HAD TO HAVE DONE ON THE SAME OR RELATED ISSUE: STEERING LOCK. THE FIRST REPAIR WAS RESOLVED BY REPLACING THE BRAKE LIGHT SWITCH FOR A TOTAL OF $177.18. THE SECOND REPAIR WAS FIXED BY REPLACING THE STEERING LOCK FOR A TOTAL OF $908.04 PLUS RENTAL OF $45.00. THE TOWING WAS INCLUDED IN MY AUTO INSURANCE POLICY. I REALIZE THIS IS NOT A NEW VEHICLE, HOWEVER IN MY MIND, THIS IS AN ITEM THAT SHOULD NOT FAIL AS THERE IS NO MANUAL/ALTERNATIVE STARTING MECHANISM. NOT TO MENTION, I'D BE FINE WITH THE 'OLD FASHIONED' KEY START. I'M NOT SURE WHY NISSAN HASN'T STEPPED UP IN A MAJOR WAY TO FIX THIS KNOWN PROBLEM. A SIMPLE GOOGLE SEARCH WILL TELL YOU THIS IS NO SMALL/ISOLATED ISSUE. AS A MULTIPLE NISSAN VEHICLE OWNER AND HOPEFULLY A LONG TIME, REPEAT CUSTOMER I AM RESPECTFULLY REQUESTING A FULL REIMBURSEMENT IN THE AMOUNT OF - $1,130.22.

CAR WILL NOT START WITH KEY FOB . CALLED TOW ON THREE DIFFERENT OCCASIONS. LAST TOW WAS TOLD TO KNOCK ON STEERING LOCK BOX TO START CAR. CAR WAS TOWED DUE TO INABILITY TO GET CAR RUNNING. UNABLE TO PAY FOR DIAGNOSIS AT DEALERSHIP BECAUSE OF COST OF 100. UNABLE TO PAY FOR TOW BECAUSE OF 65 DOLLAR COST. STUCK OUT IN THE MIDDLE OF NO WHERE AND NOW MY CAR IS USELESS . WILL NOT BE BUYING ANOTHER NISSAN OR RECOMMEND TO ANYONE. I AM AFRAID I AM GOING TO LOSE MY JOB BECAUSE OF NO TRANSPORTATION THANKS TO NISSAN.

STEERING LOCK FAILURE. THE CAR HAD AN EXTENDED WARRANTY ON THIS PART BUT NISSAN REFUSES TO PAY TO HAVE IT REPLACED BECAUSE THE WARRANTY EXPIRED LAST YEAR. MY CAR IS UNUSABLE DUE TO THE HIGH COST TO REPLACE THIS PART. (1000.00) NISSAN SHOULD BE REQUIRED TO RECALL THIS PART AND COVER THE COST SINCE IT IS A DEFECT ON THEIR PART. THE CAR WAS STATIONARY WHEN THIS HAPPENED. IT JUST WOULDN'T START BACK UP.

CAR WOULD NOT START STEERING LOCKED UP, TOLD IT WAS THE STEERING LOCK BOX WHICH WAS ON RECALL AND I NEVER RECIEVED A RECALL NOTICE, DEALER SAID VIN NUMBER DID NOT MATCH WITH RECALL BUT MY NISSAN IS CLEARLY A 2009, I AM AFRAID TO DRIVE IT IF THIS PART IS NOT REPLACED I CAN NOT START MY CAR AND THE PART IS VERY EXPENSIVE. I FEEL IF THIS PART WAS RECALLED IT SHOULD BE REPLACED IN GOOD STANDING BY THE DEALER, I SURELY WILL NEVER BUY ANOTHER NISSAN IF THE DEALER WILL NOT WORK WITH IT'S CAR BUYERS IN GOOD FAITH. CAR WAS STATIONARY AS IT WOULD NOT START BUT DO NOT WANT TO GET SOMEWHERE FROM HOME AND HAVE THIS HAPPEN AGAIN

I GOT GAS AT A STATION IN HAVANA, THEN TRIED TO START THE CAR AND NOTHING. THE KEY SYMBOL CAME UP ON THE DASH. MY HUSBAND BROUGHT THE EXTRA KEY FOB AND STILL NOTHING. BRAKES WERE LOCKED, NO POWER TO THE ENGINE. KEY FOB WORKED FOR LOCKING BUT NOT FOR POWER. AAA TOWED MY CAR TO KRAFFT NISSAN WHERE I WAS TOLD OF THE PROBLEM. I GOOGLED THE PROBLEM AND SAW THAT IT WAS COMMON WITH THE 2009 ALTIMA. I WAS GLAD TO BE CLOSE TO HOME WITH NO GRANDCHILDREN IN THE CAR. I NEED A CAR I CAN DEPEND AS I APPROACH 70.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STRUT INSULATOR WAS CRACKED, WHICH CAUSED THE VEHICLE TO BE UNSTABLE. THE MECHANIC ADVISED THAT THERE WAS A RECALL, BUT THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT PROVIDED.