NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
90 reportsClear category filterMileage unknown · Aug 7, 2014
Structure
THE DASHBOARD OF THE VEHICLE, 2009 NISSAN ALTIMA, HAS BEEN MELTING AWAY FOR THE PAST 2 YEARS. THIS HAS CAUSED A HUGE GLARE EFFECT REFLECTIVE ON THE WINDSHIELD. IT MAKE DRIVING DIFFICULT ESPECIALLY IN THE EARLY MORNING SUN WHEN I DRIVE EAST TOWARDS WORK. I CURRENTLY HAVE GLAUCOMA IN MY EYES FOR WHICH I AM TREATING FOR THE PAST 2 …
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THE DASHBOARD OF THE VEHICLE, 2009 NISSAN ALTIMA, HAS BEEN MELTING AWAY FOR THE PAST 2 YEARS. THIS HAS CAUSED A HUGE GLARE EFFECT REFLECTIVE ON THE WINDSHIELD. IT MAKE DRIVING DIFFICULT ESPECIALLY IN THE EARLY MORNING SUN WHEN I DRIVE EAST TOWARDS WORK. I CURRENTLY HAVE GLAUCOMA IN MY EYES FOR WHICH I AM TREATING FOR THE PAST 2 YEARS, AND IT IS GETTING WORSE. THE GLARE FROM THE DETERIORATING DASHBOARD HAS SIGNIFICANTLY AFFECTED MY EYES. I HAVE HEARD NEWS REPORTS THAT A COMPLAINT HAS BEEN FILED ON LEXUS AND OTHER CAR MODELS REGARDING THE SAME MELTING DASHBOARD PHENOMENA HERE IN SOUTH FLORIDA. *TR
NHTSA ODI #10619490
54,000 miles · Jul 29, 2014
Structure
MY CARS DASH STARTED LOOKING SHINY AND FELT STICKY. IT IS ALL STICKY AS IF IT WERE MELTING ITS ALSO CRACKING. THE STICKINESS CAUSES A GLARE THAT MAKES SEEING THE ROAD ALMOST IMPOSSIBLE. EVERYTHING IN THE AIR STICKS ON THE DASH TOO. EVEN THOUGH THE BIGGEST AND MOST IMPORTANT ISSUE IS THE GLARE THAT REFLECTS FROM THE WINDSHIEL…
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MY CARS DASH STARTED LOOKING SHINY AND FELT STICKY. IT IS ALL STICKY AS IF IT WERE MELTING ITS ALSO CRACKING. THE STICKINESS CAUSES A GLARE THAT MAKES SEEING THE ROAD ALMOST IMPOSSIBLE. EVERYTHING IN THE AIR STICKS ON THE DASH TOO. EVEN THOUGH THE BIGGEST AND MOST IMPORTANT ISSUE IS THE GLARE THAT REFLECTS FROM THE WINDSHIELD. THIS CAN SERIOUSLY CAUSE AN ACCIDENT. *JS
NHTSA ODI #10617353
140,000 miles · Jul 17, 2014
Air BagsStructureVisibility/wiper
MY 2009 NISSAN ALTIMA DASH IS MELTING. DASH HAS CRACKS AS WELL NEAR THE FRONT PASSENGER AIR BAGS AND NEAR THE INSTRUMENT CLUSTER. READ IN FORUMS THAT THE CAR DEALERSHIPS SAY THAT WHEN THE DASH HAS CRACKS AND IS MELTING AIR BAGS COULD NOT DEPLOY CORRECTLY. NISSAN WILL NOT REPLACE DASH DUE TO THE CAR BEING OUT OF WARRANTY AND EXPE…
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MY 2009 NISSAN ALTIMA DASH IS MELTING. DASH HAS CRACKS AS WELL NEAR THE FRONT PASSENGER AIR BAGS AND NEAR THE INSTRUMENT CLUSTER. READ IN FORUMS THAT THE CAR DEALERSHIPS SAY THAT WHEN THE DASH HAS CRACKS AND IS MELTING AIR BAGS COULD NOT DEPLOY CORRECTLY. NISSAN WILL NOT REPLACE DASH DUE TO THE CAR BEING OUT OF WARRANTY AND EXPECT ME TO BUY A NEW ONE WHEN THIS SEEMS LIKE A MANUFACTURING ISSUE NOT TAKEN INTO ACCOUNT AS PART OF THE DESIGN. *TR
NHTSA ODI #10611287
30,000 miles · Jun 14, 2014
StructureUnknown Or Other
AROUND 2012 THE DASHBOARD IN THIS ALTIMA IS MELTING. IT'S TURNING INTO A GLOSSY GOO THAT IS CAUSING A EXTREME GLARE INTO THE DRIVERS SIDE OF THE WINDSHIELD. NISSAN HAS NOT ISSUED ANY RECALLS ON THIS, SO THEY WONT FIX IT. I WENT TO WWW.YOUTUBE.COM AND FOUND THAT APPARENTLY THIS IS A WIDESPREAD PROBLEM WITH NISSAN,TOYOTA,MAZDA & L…
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AROUND 2012 THE DASHBOARD IN THIS ALTIMA IS MELTING. IT'S TURNING INTO A GLOSSY GOO THAT IS CAUSING A EXTREME GLARE INTO THE DRIVERS SIDE OF THE WINDSHIELD. NISSAN HAS NOT ISSUED ANY RECALLS ON THIS, SO THEY WONT FIX IT. I WENT TO WWW.YOUTUBE.COM AND FOUND THAT APPARENTLY THIS IS A WIDESPREAD PROBLEM WITH NISSAN,TOYOTA,MAZDA & LEXUS. *JS
NHTSA ODI #10598266
70,000 miles · May 2, 2014
Air BagsStructure
MY 2009 NISSAN ALTIMA COUPE' DASH IS MELTING. A CAR DEALERSHIP TOLD ME WHEN THE DASHBOARD IS MELTING THE AIRBAG ON THE PASSENGER SIDE WILL NOT DEPLOY CORRECTLY IN A CRASH. I ALSO CAN NOT SEE OUT OF THE FRONT WINDSHIELD BECAUSE THE SHINY STICKY MESS THROWS A BLINDING GLARE WHILE DRIVING. NISSAN WILL NOT HELP ME. THIS IS A PRO…
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MY 2009 NISSAN ALTIMA COUPE' DASH IS MELTING. A CAR DEALERSHIP TOLD ME WHEN THE DASHBOARD IS MELTING THE AIRBAG ON THE PASSENGER SIDE WILL NOT DEPLOY CORRECTLY IN A CRASH. I ALSO CAN NOT SEE OUT OF THE FRONT WINDSHIELD BECAUSE THE SHINY STICKY MESS THROWS A BLINDING GLARE WHILE DRIVING. NISSAN WILL NOT HELP ME. THIS IS A PROBLEM WITH THE PRODUCT USED FOR THE DASHBOARD. *TR
NHTSA ODI #10586129
Mileage unknown · Apr 1, 2014
Latches/locks/linkagesStructure
REAR LEFT AND RIGHT DOORS, AND RIGHT FRONT DOOR HAS FAILED DOOR LOCK ACTUATORS. THE DOORS WILL NOT OPEN AND CLOSE AUTOMATICALLY. ELECTRICITY GOES THROUGH THE DOORS, BUT THE ACTUATORS ARE DYSFUNCTIONAL. THE VEHICLE ONLY HAD 41,000 MILES ON DATE OF PURCHASE, BUT I AM NOT SURE IF PREVIOUS OWNER LEFT DOORS OPEN OR WINDOWS WIND DOWN,…
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REAR LEFT AND RIGHT DOORS, AND RIGHT FRONT DOOR HAS FAILED DOOR LOCK ACTUATORS. THE DOORS WILL NOT OPEN AND CLOSE AUTOMATICALLY. ELECTRICITY GOES THROUGH THE DOORS, BUT THE ACTUATORS ARE DYSFUNCTIONAL. THE VEHICLE ONLY HAD 41,000 MILES ON DATE OF PURCHASE, BUT I AM NOT SURE IF PREVIOUS OWNER LEFT DOORS OPEN OR WINDOWS WIND DOWN, AND IT CAUSED WATER DAMAGE. THE INSPECTION GIVEN BY THE DEALERSHIP IS ACTUALLY DECEPTIVE AS WELL, BECAUSE THIS CAR SHOULD HAVE FAILED INSPECTION. I CAN NOT DRIVE WITH THE DOORS LOCKED BECAUSE BASED ON THE FINDINGS AT THE NISSAN DEALER, THE DOORS MAY BECOME PERMANENTLY LOCKED DUE TO THE DAMAGES OF THE DOOR LOCK ACTUATOR AND LOCK ME INSIDE THE CAR. THE INSPECTOR SHOULD HAVE FAILED THE INSPECTION BASED ON THE DAMAGES OF THE VEHICLE. THE COST OF REPAIRS IS 965.00. *TR
NHTSA ODI #10576235
40,000 miles · Mar 24, 2014
StructureVisibility/wiper
I NOTICE A SHINE STARTED TO BUILD UP ON MY DASHBOARD. I THOUGHT THAT THE CAR WASH PLACE MIGHT HAVE USED TOO MUCH PRODUCT SO I STOPPED GOING TO THE CARWASH. I DECIDED I WAS GOING TO CLEAN IT OFF MYSELF AND WHEN I WENT TO CLEAN IT OFF I REALIZED THERE WAS A THICK FILM OF STICKY RESIDUE. THE RESIDUE IS WAS SO STICKY THAT NOTHING…
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I NOTICE A SHINE STARTED TO BUILD UP ON MY DASHBOARD. I THOUGHT THAT THE CAR WASH PLACE MIGHT HAVE USED TOO MUCH PRODUCT SO I STOPPED GOING TO THE CARWASH. I DECIDED I WAS GOING TO CLEAN IT OFF MYSELF AND WHEN I WENT TO CLEAN IT OFF I REALIZED THERE WAS A THICK FILM OF STICKY RESIDUE. THE RESIDUE IS WAS SO STICKY THAT NOTHING COULD TAKE IT OFF AND EVERYTHING WOULD GET STUCK TO IT. AFTER A FEW MONTHS THE FILM KEPT GROWING TO THE POINT WHERE THE SHINE BECAME ALMOST GLASSY AND TOO REFLECTIVE. I REALIZED THE SUBSTANCE HAD BECOME A HAZARD TO MY SAFETY AND THOSE OF OTHERS, SO I PROCEEDED TO TRY A NUMBER OF PRODUCTS TO TRY AND REMOVE THE FILM. I WAS UNSUCCESSFUL AND PROCEEDED TO DO SOME RESEARCH ONLINE, WHERE I DISCOVERED THAT THIS IS NOT A MAINTENANCE PROBLEM, BUT RATHER A FACTORY DEFECT THAT IS WELL DOCUMENTED NOW WITH BOTH THIS AGENCY AND NISSAN ITSELF. AS FAR AS I CAN TELL THERE ARE AT LEAST 100 OTHER CASES. I WOULD LIKE NISSAN TO ACKNOWLEDGE AND REPAIR THE PROBLEM BEFORE LIVES ARE LOST. *TR
NHTSA ODI #10574312
41,000 miles · Feb 26, 2014
Latches/locks/linkagesStructure
I PURCHASED A VEHICLE FROM NATIONAL MOTORS ON 12/17/2013. THE SAME DATE I PURCHASED THE VEHICLE FROM NATIONAL MOTORS, I NOTICED MY LOCKS DID NOT WORK. THE DRIVER SIDE DOOR WILL OPEN AND CLOSE AUTOMATICALLY WITH MY KEY WHILE THE OTHER THREE DOORS ARE NONRESPONSIVE. I CONTACTED [XXX], A CAR SALES MAN AND WAS TOLD MY LOCKS WOULD B…
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I PURCHASED A VEHICLE FROM NATIONAL MOTORS ON 12/17/2013. THE SAME DATE I PURCHASED THE VEHICLE FROM NATIONAL MOTORS, I NOTICED MY LOCKS DID NOT WORK. THE DRIVER SIDE DOOR WILL OPEN AND CLOSE AUTOMATICALLY WITH MY KEY WHILE THE OTHER THREE DOORS ARE NONRESPONSIVE. I CONTACTED [XXX], A CAR SALES MAN AND WAS TOLD MY LOCKS WOULD BE FIXED ONCE THE LOCKS WERE ORDERED. THEY WOULD FIX MY TAIL LIGHT AND THE LOCKS. IN JANUARY, [XXX] ADVISED THAT THE LOCKS WERE ON BACK ORDER BUT SHOULD ARRIVE WITHIN ANOTHER TWO WEEKS AFTER THE CALL.I CALLED THE DEALERSHIP EVERY WEEK FOR A STATUS UPDATE ON THE LOCKS AND CONTINUED TO GET THE RUN AROUND. [XXX] STATED SOMEONE FROM THE DEALERSHIP WOULD CALL ME IN REGARDS TO THE LOCKS ON 2/13/14 AFTER STATING "HE WAS NO LONGER DEALING WITH THIS ANYMORE". NO ONE CALLED. LAST WEEK, 2/18-2/20 I WAS ADVISED BY [XXX] THAT THE OWNER OF THE DEALERSHIP, [XXX], DECIDED TO NO LONGER FIX MY LOCKS. [XXX] STATED THAT THE LOCKS WERE ORDERED AND [XXX] RETURNED THE LOCKS TO THE WAREHOUSE STATING THAT HE WAS NO LONGER GOING TO REPAIR THE DOORS. MY FATHER CONTACTED THE DEALERSHIP ON 2/21/14 AND JOHN ADVISED THAT I GO TO MY LOCAL BEST BUY TO GET A REMOTE SENSOR. ON 2/22/14 I WAS TOLD BY A BEST BUY INSTALLER THAT THE SENSOR WOULD NOT FIX THE LOCKS BECAUSE THERE IS SOMETHING WRONG WITH THE CAR. SINCE THE KEY OPENS ONE OF THE DOORS, THE INSTALLER STATED THAT THE REMOTE SENSOR IS NOT THE ISSUE. THERE IS SOMETHING WRONG WITH THE DOORS. JOHN HAMMER THEN STATED TO ME AND THE INSTALLER OF BEST BUY THAT THE DEALERSHIP WAS MADE AWARE OF THE ISSUES WITH THE DOOR PRIOR TO MY PURCHASE AND STILL DECIDED TO SELL THE CAR TO ME. THIS SAME DAY, THE BEST BUY INSTALLER CONTACTED JOHN AND TOLD HIM THAT THE LOCKS WOULD NOT BE FIXED BY BEST BUY. JOHN TOLD ME TO COME TO THE DEALERSHIP TO TRADE THE CAR BECAUSE THEY WOULD NOT FIX THE LOCKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10565905
70,000 miles · Feb 10, 2014
StructureVisibility/wiper
MY VEHICLE IS 5 YEARS OLD AND THE DASH IS COMPLETELY MELTING. THE GLARE FROM THE MUSHY, STICKY MESS ON THE DASHBOARD MAKES IT VERY HARD TO SEE WHILE DRIVING. I HAVE CONTACTED NISSAN AND THEY REFUSE TO ADMIT THIS IS POOR CRAFTMANSHIP. *TR
NHTSA ODI #10563726
18,500 miles · Feb 5, 2014
StructureVisibility/wiper
WELL I HAVE A BLACK 09 NISSAN ALTIMA AND I STARTED TO NOTICE THAT MY DASHBOARD IS VERY STICKY AND SHINY AND IT LOOKS LIKE ITS MELTING. THERE IS SUCH A BIG GLARE THAT BLOCKS YOUR VIEW WHEN YOU'RE DRIVING. I LOOK ONLINE AND SAW THAT OTHER PEOPLE IN FLORIDA HAVE THE SAME PROBLEM I DO. IN FLORIDA THE WEATHER IS ALWAYS HOT. THE CARS …
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WELL I HAVE A BLACK 09 NISSAN ALTIMA AND I STARTED TO NOTICE THAT MY DASHBOARD IS VERY STICKY AND SHINY AND IT LOOKS LIKE ITS MELTING. THERE IS SUCH A BIG GLARE THAT BLOCKS YOUR VIEW WHEN YOU'RE DRIVING. I LOOK ONLINE AND SAW THAT OTHER PEOPLE IN FLORIDA HAVE THE SAME PROBLEM I DO. IN FLORIDA THE WEATHER IS ALWAYS HOT. THE CARS IN FLORIDA SHOULD BE MADE TO WITHSTAND THE HOT WEATHER AND NOT START MELTING. THIS IS SUCH A SAFETY HAZARD FOR DRIVERS. *TR
NHTSA ODI #10563116