2009 Nissan Altima

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. IN ADDITION, THE ELECTRONIC STEERING COLUMN LOCK (ESCL) WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

2009 NISSAN ALTIMA 2.5S COUPE. CAR STARTED FINE IN THE MORNING, THEN FAILED TO START (DID NOT CRANK) AFTER SITTING IN PARKING LOT FOR 1 HOUR. YELLOW "INTELLIGENT KEY" AND RED "SECURITY INDICATOR" LIGHT WERE LIT ON DASH, OTHERWISE NO OTHER INDICATIONS ON THE DASH. TRIED JUMPING BATTERY AND CHANGING KEY BATTERY, NO LUCK. CALLED LOCAL NISSAN DEALERSHIP, THEY SUSPECTED STEERING INTERLOCK ISSUE, STATED THAT THERE WAS A WARRANTY EXTENSION ON THIS. HAD VEHICLE TOWED TO DEALER. THEY CONFIRMED IT WAS THE STEERING INTERLOCK AND FIXED IT UNDER WARRANTY. NISSAN IS SUPPOSEDLY REIMBURSING FOR PART OF THE TOW CHARGE ALSO. FORTUNATELY, CAR WAS STILL WITHIN THE WARRANTY TIME LIMIT. DEALER STATED THERE WAS NO RECALL ISSUED, "NISSAN FIGURED IF THERE WAS GOING TO BE A PROBLEM, IT WOULD OCCUR WITHIN A CERTAIN TIME PERIOD". I WAS LUCKY TO BE NEAR HOME AND DEALERSHIP WHEN THIS HAPPENED, COULD HAVE BEEN WORSE. NOT SURE WHY THEY WOULDN'T ISSUE A RECALL ON THIS TYPE OF THING. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ELECTRONIC STEERING COLUMN BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

THE CAR WAS DRIVEN TO A DOCTOR'S APPOINTMENT. WHEN WE RETURNED TO THE CAR, IT WOULD NOT START. WE JUMPED THE BATTERY AND NOTHING WOULD HAPPEN. NO LIGHTS WOULD TURN ON IN THE CAR AND THE BRAKE WAS VERY HARD TO PUSH DOWN. WE DID SOME RESEARCH ONLINE AND FOUND THAT THERE WAS A HUGE PROBLEM WITH THE STEERING MOUNT. WE ATTEMPTED TO GET IT STARTED THE NEXT DAY BY FOLLOWING DIRECTIONS ONLINE BUT NO LUCK. WE HAD IT TOWED AND FOUND OUT IT WAS IN FACT THE STEERING MOUNT. IT IS A LARGE EXPENSE, IMPACTED BY THE FACT THAT THE CAR HAD TO BE TAKEN TO A NISSAN PLANT TO BE REPROGRAMMED, ADDING AN ADDITIONAL 280 DOLLARS. THIS PART NEEDS A MASS RECALL! *TR

CAR WOULD NOT START AFTER WORK ON 12/16/14. LOCKS WORKED FINE AND DOORS UNLOCKED. TRIED JUMPING CAR BATTERY AND CHANGING BATTERIES IN KEY WITH NO SUCCESS. HAD CAR TOWED TO LOCAL NISSAN DEALERSHIP THAT NIGHT. AFTER LOOKING AT CAR ON 12/17/14, LOCAL SHOP ADVISED THE ISSUE TO BE THE ELECTRONIC STEERING COLUMN LOCK. AFTER REVIEWING THIS TO BE A COMMON ISSUE, SO COMMON NISSAN EXTENDED WARRANTY FOR THIS MODEL FOR THIS PART TO 6 YRS UNLIMITED MILES (MY CAR HAS ABOUT 80,000 MILES). I ASK THE SERVICE ADVISOR AT THE NISSAN DEALER WAS THERE ANY RECALL ON THIS PART BECAUSE OF ALL THE ISSUES WITH IT. I WAS TOLD NO AND IT WOULD COST $1196 TO REPAIR IT. SO I CALL NISSAN CONSUMER AFFAIRS FOR ANY CHANCE OF COVERING UNDER THIS WARRANTY. NISSAN STATED THEY WOULD NOT DO ANYTHING UNTIL I HAD A DEALER REVIEW THE ISSUE. DEALER CONFIRMED ISSUE. BUT I WAS FULLY DENIED WAS TOLD THE WARRANTY HAD EXPIRED OCTOBER OF 2014 AND THEY COULD NOT DO ANYTHING, WITH THE LARGE VOLUME OF COMPLAINTS HERE AND NISSANS OWN ADMISSION OF KNOWN ISSUE BY EXTENDING WARRANTY FOR THIS MODEL YEAR AND PART, SOMETHING MORE NEEDS TO BE DONE. IM VERY DISAPPOINTED WITH NISSAN. SINCE 2007 I HAVE PURCHASED 4 NISSAN AN AT THIS POINT I WILL NEVER SPEND MY HARD EARN MONEY ON ANOTHER NISSAN PLEASE SPREAD THE WORD ON HOW NISSAN IS TREATING THEIR SO CALLED "VALUED CUSTOMERS'. *TR

THE ELECTRONIC STEERING COLUMN LOCK FAILED, PREVENTING THE ENGINE FROM STARTING AND RESULTING IN ME GETTING STRANDED. WELL-KNOWN ISSUE WITH VEHICLE - WAS NOT RECALLED, BUT AN "EXTENDED WARRANTY" FOR THE DEFECTIVE PART WAS OFFERED (NOW EXPIRED, REQUIRING A $900 FIX BY NISSAN). DEFECTIVE PART 48700-JF00 (VERSIONS A-C). ENTIRE PART REMOVED FROM FUTURE MODELS. DUE TO LACK OF A RECALL, SEVERAL OWNERS (MYSELF INCLUDED) WERE NOT INFORMED OF THE "EXTENDED WARRANTY". THOSE THAT DID RECEIVE A LETTER WERE TOLD "IF YOU ARE NOT CURRENTLY EXPERIENCING THIS CONDITION, YOU SHOULD DO NOTHING." ADDITIONAL INFORMATION ABOUT THIS ISSUE AND THE LETTER THAT SOME OWNERS RECEIVED IS AVAILABLE AT WWW.NISSANASSIST.COM. *TR

CAR WOULD NOT START AFTER A SCHOOL MEETING ON EVENING OF 12/1/14. LOCKS WORKED FINE AND REMOTE START WOULD STILL START VEHICLE, BUT WOULD KILL AGAIN AFTER HITTING START BUTTON. TRIED JUMPING CAR BATTERY AND CHANGING BATTERIES IN KEY FOBS WITH NO SUCCESS. HAD CAR TOWED TO LOCAL SHOP NEXT MORNING ON 12/2 FOR REVIEW. AFTER LOOKING AT CAR ON 12/3, LOCAL SHOP ADVISED THE ISSUE TO BE THE ELECTRONIC STEERING COLUMN LOCK. AFTER REVIEWING THIS TO BE A COMMON ISSUE, SO COMMON NISSAN EXTENDED WARRANTY FOR THIS MODEL FOR THIS PART TO 6 YRS UNLIMITED MILES (MY CAR HAS JUST UNDER 75,000 MILES). CALLED MY DEALER (WHO I PURCHASED CAR BRAND NEW AND HAVE ALL REGULAR OIL/SERVICE MAINTENANCE DONE THERE) AND ASKED ABOUT IT. MY 6 YRS EXPIRED ON 11/22 (9 DAYS PRIOR TO ISSUE) SO WOULD HAVE TO CALL NISSAN CONSUMER AFFAIRS FOR ANY CHANCE OF COVERING UNDER WARRANTY. NISSAN STATED THEY WOULD NO'T LISTEN TO ME UNTIL I HAD A DEALER REVIEW THE ISSUE. HAD TO PAY LOCAL SHOP FOR THEIR DIAGNOSIS AND INCURRED ANOTHER TOWING EXPENSE TO GET TO MY DEALER (WHICH IS THE CLOSEST) 30 MILES AWAY. DEALER CONFIRMED ISSUE AND IN ORDER TO GET MY CAR BACK AS I NEEDED TO USE, I AUTHORIZED REPAIRS (OVER $1200 FOR JUST THE REPAIR). SUBMITTED MY CLAIM THEN TO NISSAN FOR ALL MY INCURRED EXPENSES (WHICH WAS $1500) BUT WAS FULLY DENIED. WAS TOLD 9 DAYS IS THE SAME AS 3 YEARS OVER THE WARRANTY IN THEIR EYES AND THEY CAN NO'T DO ANYTHING, INCLUDING EVEN COVERING THE ADDITIONAL TOWING AND DIAGNOSIS FEES INCURRED TO MEET THEIR REQUIREMENT OF THE DEALER TO REVIEW. SEEING THE LARGE VOLUME OF COMPLAINTS HERE AND NISSAN'S OWN ADMISSION OF KNOWN ISSUE BY EXTENDING WARRANTY FOR THIS MODEL YEAR AND PART, SOMETHING MORE NEEDS TO BE DONE. VERY DISAPPOINTED IN NISSAN. *TR

I DROVE MY 2009 NISSAN ALTIMA 2.5S TO WORK ON 11/27 AND IT STARTED UP JUST FINE AS USUAL. HOWEVER, WHEN I WENT TO LEAVE WORK FOR THE DAY THE CAR DID NOT START. THE KEYLESS REMOTE WILL ALLOW ME TO LOCK AND UNLOCK MY CAR, BUT WHEN I GO TO START THE CAR, IT WILL NOT REGISTER MY KEYLESS REMOTE. AN ERROR CODE SHOWS THAT THE ELECTRONIC STEERING COLUMN LOCK (ESCL) MECHANISM WAS MALFUNCTIONING. ALSO, THERE IS A YELLOW KEY ICON ON THE LEFT SIDE OF THE DASH THAT INTERMITTENTLY FLASHES NO KEY. THE IGNITION IS INDICATING THAT THE STEERING WHEEL IS LOCKED ALTHOUGH I CAN TURN THE STEERING WHEEL. THERE ARE OR WERE NO PRIOR WARNING THAT THE PART WAS ABOUT TO FAIL INCLUDING ANYLIGHTS ON THE DASH PANEL. I HAD TO LEAVE MY CAR IN THE GARAGE AND WAS STRANDED FOR SOMETIME TRYING TO FIND A WAY HOME. MY CAR IS STILL SITTING IN THE GARAGE AS I CANNOT AFFORD TO PAY THE REPAIRS AT THIS TIME. AFTER DOING FURTHER RESEARCH INTO THE ISSUE I HAVE COME TO SEE THAT MULTIPLE PEOPLE HAVE COMPLAINED ABOUT THIS SAME EXACT PROBLEM. A VERY DISTURBING FACTOR SINCE NISSAN IS AWARE OF THE PROBLEM, AND FOR SOME CUSTOMERS HAS ISSUED AN EXTENDED WARRANTY FOR THIS SPECIFIC PROBLEM. ALTHOUGH EITHER ISSUING A RECALL OR REMOVING THE PART FROM THE LATER MANUFACTURED MODELS TO AVOID THIS FROM OCCURRING AGAIN. HOPEFULLY, MY VEHICLE DOES NOT FALL OUTSIDE THE EXTENDED WARRANTY WINDOW AS NISSAN IS NOT ASSISTING WITH THE REPAIRS. *TR

CAR WOULD NOT START DUE TO FAILURE OF STEERING LOCK MECHANISM. CONTACTED NISSAN DEALERSHIP, THEY WERE AWARE OF ISSUE AND INDICATED THAT IT WOULD NEED TO BE TOWED IN FOR REPAIR. REPAIR AND TOW COST $1383.21. NISSAN NISSAN DEALERSHIP STATED NISSAN WAS AWARE OF DEFECTIVE PART (STEERING LOCK #48700-1NC1A) AND TO CALL 1-800-NISSAN1 FOR REIMBURSEMENT. NISSAN IS INDICATING THE MY VEHICLE IS 2 MONTHS OUT OF WARRANTY. THEY ARE OFFERING TO PAY 50% OF THE TOTAL BILL. I FEEL THIS IS A SAFETY ISSUE, DUE TO BEING STRANDED, AND POTENTIAL FOR PART TO FAIL WHILE THE I IN MOTION. DUE TO THE FACT THAT THEY WERE AWARE OF THE DEFECTIVE PART IN THEIR VEHICLE, NISSAN SHOULD HAVE NOTIFIED OWNERS OF AFFECTED VEHICLES. IF THEY HAD WE WOULD HAVE HAD THE PART REPLACED IN ADVANCE OF FAILURE. *TR

WHEN TRYING TO START MY SON'S 2009 NISSAN ALTIMA 3.5SE COUPE, IT WILL NOT START AND DISPLAYS A YELLOW KEY ICON ON THE LEFT SIDE OF THE DASH. WE REVIEWED THE CAR'S MANUAL, WHICH STATES THE LIGHT IS AN INTELLIGENT KEY MALFUNCTION. WE CHANGED THE KEY FAUB BATTERY AND TRIED REMOVING AND REINSTALLING THE BATTERY, AS SOME OTHERS SUGGESTED, BUT STILL NOTHING. AFTER REVIEWING SEVERAL DIFFERENT WEB SITES, I SEE THIS IS A COMMON ISSUE WITH 2009 NISSANS/ALTIMAS. FROM READING DIFFERENT OWNER'S COMMENTS AND COMPLAINTS, I BELIEVE IT WILL BE AN ISSUE WITH THE STEERING LOCK AND WILL HAVE TOWED TO NISSAN TOMORROW. I AM SURPRISED WITH SO MANY COMMENTS OVER THE SAME ISSUE, THERE IS NOT A CAMPAIGN TO FIX? I'VE BEEN A FAITHFUL TOYOTA PATRON ALL OF MY LIFE AND THIS IS MY FIRST NISSAN. NOT GOOD A FIRST IMPRESSION!! *TR