2009 Nissan Altima

MY 2009 NISSAN ALTIMA DID NOT START. MY CAR WAS TOWED TO THE BAY RIDGE NISSAN DEALER. I WAS TOLD THAT I HAD A STEERING COLUMN LOCK PROBLEM. THEY SAID THAT I MIGHT HAVE A WARRANTY BUT IT WAS MOST LIKELY EXPIRED. IF I WAS TO DO OTHER WORK ON THE CAR, THEY COULD MAKE A PITCH TO THE MANUFACTURER TO COVER THE STEERING COLUMN LOCK COST. TO MAKE A LONG STORY SHORT, THEY TOLD ME THAT I HAD OTHER PROBLEMS, CONTROL ARM, WHEEL ALIGNMENT AND SERVICE MAINTENANCE AND I NEED TO GET IT FIX WHICH TOTAL OVER $900. THE WARRANTY TO FIX THE STEERING COLUMN LOCK WOULD ONLY APPLY IF I WAS TO AGREE TO DO THIS OTHER "NEEDED" WORK. THE BAY RIDGE NISSAN ADVISOR TOLD ME THAT I WOULD HAVE TO PAY THE FULL CHARGE OF THE STEERING COLUMN LOCK $966.63 IF I DID NOT AGREE TO DO THE OTHER WORK. AT THE TIME THIS HAPPENED, I DID NOT KNOW THAT I HAD AN EXTENDED WARRANTY. I DID NOT FIND OUT UNTIL AFTER THE CAR WAS FIXED AND A SECOND PROBLEM DEVELOPED. THEY TOOK FULL ADVANTAGE OF MY SITUATION TO SELL ME SERVICES I DIDN'T NEED. I'M VERY ANGRY ABOUT THIS. IF ANYONE KNOWS OF A GOOD LAWYER, PLEASE LET ME KNOW. THE MANUFACTURER SHOULD HAVE INFORMED THEIR CUSTOMERS ABOUT THE EXTENDED WARRANTY AND DEALERS SHOULD BE HONORING THE EXTENDED WARRANTY, NOT TAKING ADVANTAGE OF CUSTOMER'S BAD SITUATION TO MAKE A PROFIT. I WILL NEVER BUY ANOTHER NISSAN VEHICLE AGAIN. I CONTACTED THE NISSAN CONSUMER AFFAIRS TOO AND THEY TURNED A BLIND EYE, SAYING THAT THEY "RESOLVED" THE PROBLEM. THEY WOULD NOT GIVE ME A REFUND AND SAID THEY SPOKE TO THE DEALER. THIS IS THEIR IDEA OF "RESOLVED". THIS IS TOTALLY NOT ACCEPTABLE. NO ONE IS TAKING RESPONSIBILITY FOR THIS DISHONESTY, NOT THE MANUFACTURER, NOT THE DEALER, NOT EVEN THE NISSAN CONSUMER AFFAIRS BUREAU. THEY ARE THE WORST CAR COMPANY EVER WITH ZERO ACCOUNTABILITY FOR THEIR DEFECTS. I HOPE NO ONE WILL HAVE TO DIE BEFORE THEY DECIDE TO RECALL THIS DEFECT. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 03/24/15*LJ UPDATED 10/19/2015*JS

MY ORIGINAL INCIDENT DATE WAS NOT CORRECT AND I DID NOT INCLUDE THE VIN# OF THE VEHICLE SO I AM SUBMITTING AN UPDATED COMPLAINT DATE COMPLAINT FILED: 12/08/2014 COMPONENT(S): ELECTRICAL SYSTEM , ENGINE , STEERING DATE OF INCIDENT: 11/27/2014 NHTSA ID NUMBER: 10662919 AS PREVIOUSLY STATED I DROVE MY 2009 NISSAN ALTIMA 2.5S TO WORK ON 12/04, I DROVE MY 2009 NISSAN ALTIMA 2.5 SE TO WORK AND IT STARTED UP JUST FINE. HOWEVER, WHEN I WENT TO LEAVE WORK FOR THE DAY THE CAR WOULD NOT TURN OVER. THE KEYLESS REMOTE ALLOWED ME TO LOCK AND UNLOCK MY CAR, BUT THE CAR DID NOT START. INSTEAD AN ERROR CODE SHOWS THAT THE ELECTRONIC STEERING COLUMN LOCK (ESCL) MECHANISM WAS MALFUNCTIONING. ALSO, THERE IS A YELLOW KEY ICON ON THE LEFT SIDE OF THE DASH THAT INTERMITTENTLY FLASHES NO KEY. THERE WERE NO PRIOR WARNING THAT THE PART WAS ABOUT TO FAIL INCLUDING ANY LIGHTS ON THE DASH PANEL. I WAS LEFT STRANDED TRYING TO FIND A WAY HOME. DUE TO BEING IN A PARKING GARAGE I HAD TO LEAVE MY CAR FOR SEVERAL DAYS WAITING FOR A TOW TRUCK WITH CLEARANCE TO ENTER THE GARAGE. SINCE I CANNOT AFFORD TO PAY THE REPAIRS AT THIS TIME I HAVE BEEN A MONTH WITH NO CAR. NISSAN IS STILL REFUSING TO REPAIR MY CAR INDICATING THAT IT FALLS OUTSIDE OF THE WARRANTY EXTENSION PERIOD. WHICH IS INTERESTING CONSIDERING THERE IS A DETAILED LETTER EXPLAINING THE WARRANTY WHICH CLEARLY STATES, "NISSAN HAS DECIDED TO EXTEND THE NISSAN NEW VEHICLE LIMITED WARRANTY, AS IT APPLIES TO THE ESCL UNIT, FROM 3 YEARS / 36,000 MILES TO 6 YEARS / UNLIMITED MILES, WHICHEVER COMES FIRST." - HTTP://WWW.NISSANASSIST.COM/WEB/ESCL_WARRANTY_EXTENSION/PROGRAMDETAILS.PHP?MENU=61 BASIC MATH SHOWS THAT 6 YEARS FROM 2009 WOULD BE 2015 NOT 2014. SO I AM STILL NOT CERTAIN AS TO HOW I AM OUTSIDE OF THE WARRANTY PERIOD. SEEING AS HOW MY CLAIM WAS ORIGINALLY FILED IN 2014 THIS SHOULD MAKE ME ELIGIBLE FOR REPAIRS UNDER THE COVERED WARRANTY.

UPON ARRIVING BACK TO CAR AFTER ATTENDING CHURCH IT WOULD NOT START. STEERING WHEEL WAS NOT LOCKED, IGNITION LIGHT WOULD NOT COME OFF OF LOCK, BATTERY WAS GOOD. HAD TO HAVE VEHICLE TOWED. LEFT US STRANDED. TALKED TO NISSAN DEALERSHIP IN AUSTIN AND SAID IT WAS PROBABLY STEERING LOCK MECHANISM AS HAVE HAD SEVERAL PROBLEMS WITH 2009 NISSAN. SAID IT WAS NOT UNDER WARRANTY AND WOULD COST AROUND $1,000. UPON RESEARCHING FOUND THIS IS A VERY COMMON PROBLEM! WHY NOT A RECALL? *TR

I GOT INTO MY 2009 NISSAN ALTIMA 2.5 S AND I PUSHED THE START IGNITION BUTTON AND MY CAR WOULD NOT START. IT WAS THE STEERING COLUMN LOCK SET THAT CONTROLS THE ENTIRE VEHICLE'S STARTING CAPABILITIES. I HAD TO PAY FOR A TOW TRUCK TO COME TOW MY CAR WAY ACROSS TOWN TO A AUTO-NATION NISSAN DEALERSHIP IN FARMERS BRANCH, TEXAS ON THE CORNER OF WELCH ROAD AND HIGH WAY 635. THEY SAID THAT THIS SHOULD BE COVERED ON THE EXTENDED WARRANTY AND IT IS NOT HOWEVER THIS IS A RECALL ITEM THAT NISSAN SHOULD COVER THE COST FOR ALL OF THEIR CUSTOMER'S WHO PURCHASED THIS ROTTEN VEHICLE IN THE FIRST PLACE WITH THIS BUILT IN OBSOLESCENCE OR DESIGNED TO BREAK DOWN AND SHUT DOWN ON THE OWNER AND "LEAVE THEM STRANDED" WHY WOULD YOU KNOWINGLY ALLOW THIS DEFECT ON ALL OF THESE MILLION'S OF MANUFACTURED DEFECTED "JUNK" OF A CAR WHY WOULD YOU NISSAN ALLOW THIS PIECE OF SH_ T VEHICLE TO BE MADE KNOWING THAT THIS WOULD BE A "HUGE INCONVENIENCE TO THE CUSTOMER VEHICLE OWNER? I WAS TOLD BY NISSAN AUTONATION'S [XXX] THAT THE COST FOR REPAIRING THIS PIECE OF JUNK OF A POORLY AND CHEAPLY MADE CAR WOULD COST ME $849.00 PLUS TAX. WHAT THE [XXX] IS THE MATTER WITH YOU PEOPLE? ARE YOU OUT OF YOUR F MIND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR