2009 Nissan Altima

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE IN PARK, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,120.

STEERING WHEEL LOCK THE SPECIALIST SAID THAT SHE WAS UNABLE TO HELP ME OUT WITH THE REPAIR THAT I AM NEEDING DONE FOR THE SECOND TIME SINCE THE RECALL IS EXPIRED. THE POINT I AM TRYING TO GET ACROSS TO NISSAN IN TENNESSEE IS THAT THE PART THEY PUT IN MY CAR IN NOVEMBER OF 2011 WAS MORE THAN LIKELY A RECALL OR A DEFECTIVE PART SINCE IT WENT OUT AGAIN FOR THE SECOND TIME AND I ONLY HAVE 71,000 MILES ON THE CAR. EVEN THE DEALERSHIP WHERE MY CAR IS WAITING TO GET REPAIRED SAID THAT IT IS VERY RARE THAT THIS PART TO GO OUT TWICE. WITH THE DEALERSHIP SAYING THAT MAKES ME COME TO THE CONCLUSION THAT THE STEERING WHEEL LOCK THAT WAS PUT IN MY CAR WAS A RECALL/DEFECTIVE PART SINCE IT WENT OUT AGAIN AND I WAS NEVER NOTIFIED THAT THERE WAS A EXTENDED RECALL FOR THE STEERING WHEEL LOCK OR I WOULD HAVE TAKEN MY CAR IN AND HAD IT CHECKED OUT. NOW THIS REPAIR IS GOING TO COST ME $1344.80 AND I THINK THAT IS RIDICULOUS!!! I AM SEEING ON WWW.CARCOMPLAINTS.COM OF OTHER 2009 NISSAN ALTIMA OWNERS ARE HAVING THE SAME PROBLEMS WITH THEIR VEHICLES AS WELL. OTHER OWNERS ARE GETTING HELP TO REPAIR THEIR VEHICLES FOR THIS PART AND OTHER OWNERS LIKE MYSELF ARE NOT GETTING HELP. I AM GLAD THAT NISSAN IN TENNESSEE REIMBURSED ME FOR THE REPAIR IN NOVEMBER OF 2011 BUT I NEED SOMETHING RESOLVED FOR THE REPAIR THAT NEEDS TO BE DONE NOW!! I DON'T WANT TO HAVE TO TRADE IN MY CAR SINCE IT IS PAID OFF AND ONLY HAS 71,000 MILES BUT I ALSO DO NOT NEED THIS CAR LEAVING ME STRANDED SOMEWHERE WITH MY 5 YEAR OLD SON EITHER FOR THE THIRD TIME ESPECIALLY AT NIGHT TIME ANYWHERE!! I AM RETIRED FROM THE POST OFFICE AND ONLY RECEIVES A CHECK ONCE A MONTH AND I AM A SINGLE MOTHER. SO YES THIS KIND OF REPAIR IS WAY TOO EXPENSIVE FOR ME TO AFFORD! PLEASE HELP ME WITH THIS ISSUE ASAP, I DONT WANT TO BE LEFT STRANDED AGAIN WITH MY SON!!

DEAR SIR/MAM, MY 09 ALTIMA BROKE DOWN ON CHRISTMAS EVE NIGHT IN FRONT OF A FRIEND'S HOUSE, BLOCKING FRIEND'S CARS IN GARAGE, AND CANNOT START NO MATTER WHAT. AFTER 6HRS TRYING AND CONTACTING, FINALLY FOUND A TOWING COMPANY CAN COME ONSITE AT THAT HOUR ON A HOLIDAY NIGHT, SNOWY AND RAINY. THE DEALERSHIP CONCURRED MY RESEARCH THAT THIS IS CAUSED BY A DEFECTIVE PART - THE ELECTRIC STEERING LOCK FAILURE, ON ALL 2009 ALTIMAS. HOWEVER, NISSAN EXTENDED THE WARRANTY ON THAT TO 5 YEARS INSTEAD OF A RECALL, AND THEY REFUSED TO COVER ANY OF MY LOSS IN THIS CASE SIMPLY BECAUSE THE EXTENDED WARRANTY EXPIRED 4 MONTHS AGO, FOR A DEFECTIVE PART... A LOT OF VICTIMS LIKE ME FORMED A WEBSITE AND MORE BEING REPORTED EVERY WEEK AS WE SPEAK. WE ARE TRYING TO START A CLASS ACTION CASE AGAINST, MEANWHILE, WE ARE ENCOURAGED TO TELL OUR STORIES HERE TOO. BEST REGARDS,

YESTERDAY MORNING, THE CAR NO LONGER RECOGNIZED MY KEY FOB AND I WAS UNABLE TO START THE ENGINE. UPON CONTACTING NISSAN, I WAS INFORMED THAT THIS IS RELATED TO THE ELECTRONIC STEERING CONTROL LOCK ASSEMBLY. THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT AND LOCATED IN MY HOME GARAGE. EVEN AFTER THIS ASSEMBLY IS REPLACED, I WILL CONTINUE TO BE CONCERNED ABOUT THE SAFETY OF MY FAMILY. IF THE CAR WERE TO NO LONGER RECOGNIZE MY KEY FOB AGAIN, BUT WE ARE NO LONGER IN THE SAFETY OF OUR HOME, WE WOULD BE OPEN TO THE ELEMENTS. IT'S ALSO POSSIBLE THAT OUR MEANS OF TRANSPORTATION FOR EMERGENCIES COULD BE UNAVAILABLE WHEN NEEDED.

MY 2009 NISSAN ALTIMA WOULD NOT START ON SUNDAY SO I HAD TO GET IT TOWED. I SOON LEARNED FROM A NISSAN MECHANIC THAT THE [ELECTRONIC STEERING LOCK] IS MALFUNCTIONED, WHICH MEANT MY CAR WOULD NOT RECOGNIZE MY SMART KEY, EVEN WHEN INSERTING IT INTO IT'S RESPECTIVE SLOT (PLAN B). HOW IS THE NHTSA LETTING CONSUMERS DRIVE A CAR THAT WON'T START AT ANY MOMENT AND EVEN PLAN B THAT THE MANUFACTURE INSTALLED DOESN'T EVEN WORK? I COULD HAVE BEEN STRANDED IN THE MIDDLE OF NOWHERE WHICH IS A HUGE SAFETY CONCERN. WORSE, I COULD HAVE BEEN DRIVING AND THEN LOOSE CONTROL OF THE VEHICLE. ABOVE THAT, I WAS TOLD THAT NISSAN DID NOT NEED TO PROACTIVELY LET THEIR CUSTOMERS KNOW ABOUT THE ISSUE BECAUSE IT FELL UNDER A 'WARRANTY ISSUE'. I DON'T GET IT. I DIDN'T CAUSE THIS ISSUE, NOR DOES IT FALL UNDER THE NORMAL CIRCUMSTANCES OF TYPICAL WEAR, TEAR, OR REPLACEMENT LIKE BATTERY, TIRES, ETC. HOW IS IT FAIR TO MAKE ME, NISSAN'S CONSUMER, PAY $1000+ DOLLARS FOR SOMETHING I DID NOT CAUSE? FOR A MALFUNCTIONED PIECE THAT WAS INSTALLED ON MY NISSAN ALTIMA THAT WAS ULTIMATELY PUT IN A WARRANTY? WITH HAVING A WARRANTY, NISSAN HAS ADMITTED THEIR EQUIPMENT WAS SOLD MALFUNCTIONED, SO HOW IS THERE NOT A RECALL ABOUT IT? TO PUT THE CHERRY ON TOP OF THE CAKE, THE REP (WHICH I ASKED FOR PERMISSION TO POST), SAID THAT "VEHICLES ARE MAN MADE - THEY AREN'T MADE PERFECT". SO MEANING, THEIR OWN REPS ARE ACKNOWLEDGING THEY DON'T HAVE HIGH-QUALITY PRODUCTS.