NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
32 reportsClear category filterMileage unknown · Mar 20, 2023
EngineService BrakesVehicle Speed Control
I went to Autoworx on February 9, 2023 to purchase a 2009 Nissan Altima. The vehicle was very nice, looked good, no warning lights or anything. Drove great for about a week or 2. Then the car started breaking without me pressing the breaks. So I returned the car to Autoworx to have them check it out. The mechanic was assuring th…
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I went to Autoworx on February 9, 2023 to purchase a 2009 Nissan Altima. The vehicle was very nice, looked good, no warning lights or anything. Drove great for about a week or 2. Then the car started breaking without me pressing the breaks. So I returned the car to Autoworx to have them check it out. The mechanic was assuring that the problem had been taking care of. After making another large payment that day, I left drove the car about a week. That's when the car started shaking. I mean shaking hard too and the SERVICE ENGINE SOON light comes on the dash board. So I take the car back to them on Monday March 13, 2023. The mechanic says "oh, make an appointment for Friday and I'll take the car to the shop so I can see what is going on". I made the appointment & continued to drive the car. In the days between Monday to Friday, the car began shaking harder. Suddenly, on Thursday March 16, 2023,while driving home the car stops accelerating. I had to keep turning the car off and on to get it going. On Friday, March 17, 2023 I arrived at the Autoworx location at 10:30am (the appointment time). When I arrived no one was there. We sat and waited for nearly an hr and a half. Once they arrived they looked at the car, drove it away and came back. After sitting there for 2/3 hours, the Owner [XXX] called me outside to inform me that the Catalytic Converter was bad (which they knew on Monday when I came in) and by me driving the car longer, the Transmission has went out. At this point I am FURIOUS! Because at NO point did they tell me that the car needed a Catalytic Converter. So we sat there a little longer with no way to go home. [XXX] then comes and mentions "I'll get you all an UBER". He ordered the Uber (just to get us away). I have looked into the Carfax on the 2009 Nissan Altima and found that the Odometer had been rolled back SEVERAL times. I bought the car at 121,000 miles. After, looking at the Carfax the car has darn near 300,000 miles on it. I got ripped off ❗ INFORMATION Redacted PURSUANT TO THE FREEDOM OF I
NHTSA ODI #11512721
165,000 miles · Mar 16, 2021
Service BrakesUnknown Or OtherVehicle Speed ControlCrashInjury
A NIGHTMARE WHILE AWAKE. WHILE BACKING OUT OF A BANK PARKING LOT I HIT A POLE LIGHTLY. I STOPPED THE CAR BEFORE SHIFTING INTO DRIVE. WHEN I ACCELERATED THE CAR LURCHED FORWARD AT A FAST SPEED. I TRIED BRAKING BUT THE CAR KEPT GOING FORWARD SLAMMING INTO THE BACK OF A PARKED SUV WITH THE DRIVER INSIDE PUSHING IT FROM THE PARKING…
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A NIGHTMARE WHILE AWAKE. WHILE BACKING OUT OF A BANK PARKING LOT I HIT A POLE LIGHTLY. I STOPPED THE CAR BEFORE SHIFTING INTO DRIVE. WHEN I ACCELERATED THE CAR LURCHED FORWARD AT A FAST SPEED. I TRIED BRAKING BUT THE CAR KEPT GOING FORWARD SLAMMING INTO THE BACK OF A PARKED SUV WITH THE DRIVER INSIDE PUSHING IT FROM THE PARKING SPACE UP ONTO THE SIDE WALK. AND SIDE SWIPING A PARKED TRUCK PUSHING IT INTO THE SUV PASSENGER SIDE.. THE ACCELERATION WAS SO GREAT I AM SO MY CAR IS TOTALED. I AM PHYSICALLY AND EMOTIONAL SICKEN BY THIS AND THE DAMAGES CAUSED FROM SOMETHING NISSAN COULD HAVE PREVENT BY FIXING THE PROBLEM. THE CAR WAS STILL TRYING GO AFTER BEING STOPPED BY THE VEHICLE I HIT AND MY FOOT ON THE BRAKE. THE LADY FROM THE BANK TOLD ME TO APPLY THE EMERGENCY BRAKE AND THAT STOPPED THE CAR. I COULD NOT GET THE CAR OUT OF DRIVE MODE AFTER THE ACCIDENT AND HAD TO SHUT IT DOWN IN DRIVE MODE. THIS WAS A SCENE OUT OF A HORROR SHOW. IT HAPPENED IN SPRINGFIELD MA AWAY FROM MY HOME. I AM GLAD THE INJURIES ARE NOT FATAL AS ONE INCIDENT WAS.
NHTSA ODI #11403185
175,000 miles · Oct 3, 2019
Service Brakes
NHTSA SAYS THE UPGRADED INVESTIGATION WILL NOT ONLY FOCUS ON 2009 MURANOS, BUT SAFETY REGULATORS WANT TO KNOW IF OTHER NISSAN MODELS MAY BE AFFECTED. HOW ABOUT THE NISSAN ALTIMA HYBRID 2009...FRONT RIGHT AND REAR LEFT BRAKES LOCKED UP WHILE DRIVING THE GARDEN STATE PARKWAY. I TOOK THE CAR TO MAVIS WHO HAD JUST REPLACED BRAKES, R…
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NHTSA SAYS THE UPGRADED INVESTIGATION WILL NOT ONLY FOCUS ON 2009 MURANOS, BUT SAFETY REGULATORS WANT TO KNOW IF OTHER NISSAN MODELS MAY BE AFFECTED. HOW ABOUT THE NISSAN ALTIMA HYBRID 2009...FRONT RIGHT AND REAR LEFT BRAKES LOCKED UP WHILE DRIVING THE GARDEN STATE PARKWAY. I TOOK THE CAR TO MAVIS WHO HAD JUST REPLACED BRAKES, ROTORS, AND CALIPERS. I WAS TOLD "ABS PUMP AND MODULE ARE NO GOOD, ONLY STOPPING ON 2 WHEELS..REC...NOT TO DRIVE." I BELIEVE THIS PROBLEM IS RELATED AND READ THAT CERTAIN TOYOTA'S SAME YEAR HAVE AN IDENTICAL PROBLEM AND THAT NISSAN USED TOYOTA PARTS THAT YEAR.
NHTSA ODI #11265898
89,000 miles · Jul 2, 2019
Service Brakes
MY CAR WOULD NOT START LEAVING ME AND MY CHILD STRANDED. THE CAR WAS PARKED IN FRONT OF MY HOUSE OVER NIGHT. WHEN I WAS READY TO LEAVE FOR WORK IN THE MORNING IT WOULD NOT START. I THOUGHT IT WAS THE BATTERY BUT IT WASNT. I HAD IT CHECKED AT A NEAR BY AUTO STORE. I HAD TO HAVE THE CAR TOWED TO THE MECHANIC. WHO CONTACTED THE DEA…
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MY CAR WOULD NOT START LEAVING ME AND MY CHILD STRANDED. THE CAR WAS PARKED IN FRONT OF MY HOUSE OVER NIGHT. WHEN I WAS READY TO LEAVE FOR WORK IN THE MORNING IT WOULD NOT START. I THOUGHT IT WAS THE BATTERY BUT IT WASNT. I HAD IT CHECKED AT A NEAR BY AUTO STORE. I HAD TO HAVE THE CAR TOWED TO THE MECHANIC. WHO CONTACTED THE DEALERSHIP AND IT WAS CONFIRMED THE FAULTY BREAK SWITCH. THIS IS UNSAFE FOR ME AND MY FAMILY LEAVING ME SCARED TO DRIVE THINKING IT CAN HAPPEN AGAIN AND LEAVE US STRANDED AGAIN OR A SCARY ACCIDENT. PLEASE RECALL THE FAULTY BREAK SWITCH IN 2009 NISSAN ALTIMA AND REIMBURSE ME MY MONEY FOR REPAIRS. I AM A SINGLE PARENT. THANK YOU.
NHTSA ODI #11228881
113,000 miles · May 24, 2019
Service BrakesSteeringSuspension
TAKATA RECALL LEAK IN THE STEERING WHEEL FLUID HOSE, STEERING WHEEL FLUID LEAKS OUT OF THE RUBBER BAND IN THE STEERING HOSE CAUSING THE STEERING WHEEL TO NOT BE ABLE TO TURN. TAKATA RECALL EMERGENCY BRAKE IS NOT CONNECTED OR WORKING. TAKATA RECALL SUSPENSION BROKEN CAUSING CAR TO RATTLE AND MAKE LOUD NOISES WHILE DRIVING.
NHTSA ODI #11209763
30,000 miles · Aug 10, 2017
Service BrakesCrash
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO A TREE. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED…
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TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO A TREE. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
NHTSA ODI #11014257
77,000 miles · Jan 27, 2017
EngineService BrakesSteering
CAME OUT TO GET IN THE CAR WHICH WAS PARKED, USED THE FOB TO UNLOCK THE DOOR GOT INTO THE CAR AND NOTHING. THE BRAKE WAS HARD TO PRESS, THE STEERING WAS LOCKED, COULD NOT GO INTO ANY GEAR, THE CAR COULD NOT BE JUMPED WITH CABLES. I HAD 2 INDICATOR LIGHTS ON. I NEEDED TO HAVE THE CAR TOWED TO A NISSAN DEALER. THE DIAGNOSIS IS TH…
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CAME OUT TO GET IN THE CAR WHICH WAS PARKED, USED THE FOB TO UNLOCK THE DOOR GOT INTO THE CAR AND NOTHING. THE BRAKE WAS HARD TO PRESS, THE STEERING WAS LOCKED, COULD NOT GO INTO ANY GEAR, THE CAR COULD NOT BE JUMPED WITH CABLES. I HAD 2 INDICATOR LIGHTS ON. I NEEDED TO HAVE THE CAR TOWED TO A NISSAN DEALER. THE DIAGNOSIS IS THE STEERING ACTUATOR. I AM BEING CHARGED ROUGHLY $1100. I DON'T YET HAVE MY DOCUMENTATION AS THE CAR IS WITH THE DEALERSHIP. THIS SOUNDS LIKE IT HAS BEEN AN ISSUE RECENTLY WITH SEVERAL 2009 NISSAN ALTIMAS. NISSAN MAY WANT TO RETHINK MAKING THIS A RECALL. I WAS LUCKY TO BE IN A PUBLIC PLACE IN THE DAYTIME.
NHTSA ODI #10947911
Mileage unknown · Jan 10, 2017
Service BrakesSteering
MY BRAKE SWITCH WENT OUT IN SEPTEMBER. AT ANY GIVEN TIME MY CAR WOULDN'T START. WHEN I PRESS THE BRAKE PEDDLE MY BRAKE LIGHT WOULDN'T COME ON. THIS HAPPENED OVER AND OVER AGAIN. THIS IS VERY DANGEROUS BECAUSE SOMEONE COULD RUN INTO THE BACK OF THE CAR AT ANY GIVEN TIME. I TRAVEL UP AND DOWN THE ROAD A GOOD BIT. HAVING THIS P…
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MY BRAKE SWITCH WENT OUT IN SEPTEMBER. AT ANY GIVEN TIME MY CAR WOULDN'T START. WHEN I PRESS THE BRAKE PEDDLE MY BRAKE LIGHT WOULDN'T COME ON. THIS HAPPENED OVER AND OVER AGAIN. THIS IS VERY DANGEROUS BECAUSE SOMEONE COULD RUN INTO THE BACK OF THE CAR AT ANY GIVEN TIME. I TRAVEL UP AND DOWN THE ROAD A GOOD BIT. HAVING THIS PROBLEM IS VERY DANGEROUS FOR ME. NOW, A FEW MONTHS MY CAR WANT START AGAIN. THE DEALERSHIP THINKS ITS THE STEERING COLUMN THIS TIME. MY CAR DON'T EVEN HAVE 70,000 MILES ON IT. THIS DOESN'T MAKE SINCE TO ME. I'VE BEEN TOLD BY SEVERAL PEOPLE THAT NISSAN IS AWARE OF THIS PROBLEM. I'VE BEEN TOLD THAT THE PROBLEM EXIST IN MOST ALL 2009 ALTIMA'S. WHY WOULD NISSAN RISK THE WELL BEING OF THEIR CUSTOMERS. IT'S SAD THAT WHEN I GIVE THEM THE YEAR AND MAKE OF MY CAR THEY KNOW EXACTLY WHAT THE PROBLEM IS WITHOUT EVEN CHECKING THEM OUT. THERE SHOULD BE A RECALL ON THESE PARTS. THESE PARTS. WHY IS NISSAN WILLING TO CHEAT THEIR CUSTOMERS AND WHY ARE THEY WILLING TO PUT OUR LIVES AS WELL AS THE LIVES OF OTHER DRIVERS AT RISK. *TR
NHTSA ODI #10944182
25,290 miles · Aug 7, 2016
Electrical SystemService BrakesVehicle Speed ControlCrashInjury
ISSUE: UNINTENDED ACCELERATION CONDITIONS: 2PM/CLEAR/PARKING LOT WHILE MAKING U-TURN TO THE RIGHT, BRAKES DID NOT RESPOND. STEPPED AGAIN ON BRAKES, MORE FIRMLY, BUT DID NOT SLOW CAR WHICH CONTINUED TO ROLL SLOWLY FORWARD ABOUT 7 MPH. SUDDENLY, LOUD REVVING, CAR CONTINUED FORWARD ROLL. IMMEDIATELY, ADDED LEFT FOOT TO BRAKE…
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ISSUE: UNINTENDED ACCELERATION CONDITIONS: 2PM/CLEAR/PARKING LOT WHILE MAKING U-TURN TO THE RIGHT, BRAKES DID NOT RESPOND. STEPPED AGAIN ON BRAKES, MORE FIRMLY, BUT DID NOT SLOW CAR WHICH CONTINUED TO ROLL SLOWLY FORWARD ABOUT 7 MPH. SUDDENLY, LOUD REVVING, CAR CONTINUED FORWARD ROLL. IMMEDIATELY, ADDED LEFT FOOT TO BRAKE, PRESSING WITH FULL WEIGHT. NO RESPONSE. ABOUT 2-3 SECOND AFTER REVVING/HARD BRAKING, THE CAR OPENED FULL THROTTLE AND HURTLED FORWARD ABOUT 1-1/2 TO 2 CAR LENGTHS; SLAMMED INTO WALL. AIRBAG DID NOT DEPLOY MY CAR HAD ONLY 25290 MILES (ONLY ABOUT TWO YEARS OF NORMAL USAGE) AT THE TIME THE SYSTEM FAILED. MY LEFT KNEE SUSTAINED SMALL GASH FROM THE UNDERSIDE OF THE STEERING COLUMN WHEN I WAS SLAMMED BACK AFTER IMPACT THREW ME FORWARD, FOREHEAD KNOCKED THE UPPER STEERING WHEEL. NOTE: ABOUT 1 MONTH PRIOR TO ACCIDENT, THE AUDIO CONTROLS ON MY STEERING WHEEL HONKED THE HORN INSTEAD. THE NEXT DAY, THEY WERE OK. THE SAME THING HAPPENED WHEN TESTED AT THE COLLISION CENTER AFTER ACCIDENT; IT'S ON TAPE. THE REP AT THE COLLISION CENTER WAS INFORMED OF THE SWITCH PROBLEM FROM THE START. WHEN I THEM TESTED DAYS LATER, THE AUDIO CONTROLS WORKED PROPERLY. ALSO, AN INDICATOR ON THE DASH WENT FROM SHOWING THE MPG WITH A BAR AS I ACCELERATED OR SLOWED, THEN SWITCHED TO A DIGITAL REPORT OF 18 MPG/CITY. IT KEPT SHIFTING BETWEEN THESE INDICATORS WITHOUT MY INTERFERENCE. FINALLY, THE AIRBAG FAILED TO DEPLOY ALTHOUGH IMPACT CLEARLY EXCEEDED 15 MPH. I BELIEVE THERE WAS A SEVERE FAILURE OF THE ELECTRICAL SYSTEM; THE CVT SYSTEM WITH ITS SENSORS, ETC. IS DEPENDENT ON IT. MY ACCOUNT PARALLELS REPORTS I HAVE UNCOVERED ABOUT SUDDEN ACCELERATION. I NOTED THAT OFTEN AN EVENT WAS PRECIPITATED BY A SLOWING, AND A TURN. WHEN I RECENTLY TALKED TO A NISSAN TECH ABOUT THE SWITCHES, AIRBAG, INDICATOR FAILURES, HE MENTIONED PINCHED HARNESS COULD BE A POSSIBILITY.
NHTSA ODI #10893866
210,000 miles · Aug 5, 2016
EnginePower TrainService BrakesCrash
MY 2009 NISSAN ALTIMA VIN NUMBER [XXX] HAS MANY SAFETY ISSUES THAT ARE NOT BEING REPORTED WITH MY VIN NUMBER. THE STRUTS, STEERING LOCK BOX{WHICH I PAID 900.00 TO REPAIR], ABS SPEED CONTROL SENSOR,ENGINE OIL COOLANT AND MOST OF ALL THE CVT TRANSMISSION HAVE WENT OUT ON MY CAR AND NISSAN WILL NOT HELP ME REPAIR. SO I AM FORCED TO…
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MY 2009 NISSAN ALTIMA VIN NUMBER [XXX] HAS MANY SAFETY ISSUES THAT ARE NOT BEING REPORTED WITH MY VIN NUMBER. THE STRUTS, STEERING LOCK BOX{WHICH I PAID 900.00 TO REPAIR], ABS SPEED CONTROL SENSOR,ENGINE OIL COOLANT AND MOST OF ALL THE CVT TRANSMISSION HAVE WENT OUT ON MY CAR AND NISSAN WILL NOT HELP ME REPAIR. SO I AM FORCED TO ATTEMPT THIS LAST TRY BEFORE JOINING A CLASS ACTION LAW SUIT. I HAVE ONLY HAD THE CAR 2 YEARS AND NOW I AM OUT 9000.00 AND THE REPAIRS ARE MORE THAN THE CAR IS WORTH. IT WOULD TAKE TOO LONG TO GIVE DETAIL ABOUT ALL THE EVENTS SO I PRAY SOMEONE AT NISSAN IS DECENT ENOUGH TO STAND BEHIND THEIR PRODUCT AND MAKE THIS RIGHT I AM A SINGLE MOM OF THREE AND RIDE LESS . I HAVE CONTACTED ATT. GENERAL [XXX] AND BBB. MY CAR IS AT [XXX] MY NUMBER IS [XXX] MY NAME IS [XXX] I HAVE OPENED 5 CASES AND BEEN DENIED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10893349