2005 Nissan Altima

MY 2005 ALTIMA WAS IN THE DRIVEWAY WHEN MY SON NOTICED A LARGE PIECE OF RUST UNDER THE PASSENGER FRONT FLOOR. I PULLED UP THE CARPET AND FOUND A 6" BY 16" HOLE IN THE FLOOR. I CONTACTED NISSAN FOR GOODWILL WHICH WAS DECLINED. I WAS A NISSAN CERTIFIED MASTER TECHNICIAN FOR 21 YEARS AND A SERVICE MANAGER FOR THE LAST 2. MY WIFE AND I HAVE PERSONALLY OWNED 10 NISSAN'S AND MY IMMEDIATE FAMILY OWNS 3 MORE. NISSAN SAID ITS AN ENVIRONMENTAL ISSUE. MY CAR IS IN A GARAGE AND IN OTHERWISE GREAT SHAPE. DURING MY TENURE WITH NISSAN I'VE SEEN MULTIPLE ALTIMAS WITH THIS ISSUE. I BELIEVE ITS NOT ENVIRONMENTAL BUT ACTUALLY BECAUSE OF THE SUNROOF DRAINS DRAINING DIRECTLY INTO THAT AREA OF THE FLOOR TO DRIP OUT OF A SEEP HOLE. THIS IS A VERY DANGEROUS CONDITION. IF SOMETHING COMES UP OFF THE ROAD THE ONLY THING PROTECTING YOU IS THE CARPET, NOT TO MENTION THE FACT YOUR FEET CAN GO THROUGH TO THE GROUND BELOW. *TR

I OWN A 2005 NISSAN ALTIMA WITH 121,000 MILES ON IT. I AM THE ORIGINAL OWNER, THIS CAR HAS BEEN WELL TAKEN CARE OF AND GARAGED MOST OF ITS LIFE. I WAS SHOCKED TO FIND OUT LAST WEEK, THAT WHILE A OIL CHANGE WAS BEING DONE, THAT BOTH THE DRIVERS SIDE AND PASSENGER SIDE FLOOR PANS ARE RUSTED OUT. AFTER DOING SOME RESEARCH, IT APPEARS THIS IS A HUGE PROBLEM AND NISSAN IS NOT ACCEPTING RESPONSIBILITY FOR A MANUFACTURING DEFECT. I HAVE HAD MOST OF THE MAINTENANCE OF THIS VEHICLE DONE AT THE NISSAN DEALERSHIP. NEVER ONCE DID THEY POINT OUT THIS PROBLEM, WHICH HAS BEEN EVIDENT FOR MANY YEARS BASED ON THE DAMAGE. I COULD HAVE MADE ARRANGEMENTS TO FIX THIS SOONER. IT IS A HUGE SAFETY PROBLEM IN MY OPINION. I DO NOT FEEL IT IS SAFE FOR MY FAMILY MEMBERS TO DRIVE DUE TO FUMES AND THE INSTABILITY OF THE FLOOR. I AM IN DISBELIEF NISSAN HAS NOT BEEN HELD ACCOUNTABLE. I DO HAVE PICTURES IF ANYONE WOULD BE INTERESTED IN SEEING THEM. *TR

WHEN PERFORMING MAINTENANCE ON MY NISSAN ALTIMA, NOTICED TWO LARGE RUST AREAS ORIGINATING FROM DRAIN HOLES LOCATED UNDERNEATH FRONT DRIVER AND PASSENGER SIDE FLOORBOARDS. THE RUSTING IS SEVERE, WITH LARGE FLAKES BREAKING AWAY WHEN TOUCHED. THE VEHICLE HAS NO RUST ANYWHERE UNUSUAL ON THE BODY OR THE CHASSIS, AND WHERE THERE IS RUST (ALONG WELD POINTS OF CHASSIS) IT IS NOT COMPARABLE TO THE DEGREE OF CORROSION. CONTACTED NISSAN USA, THEY INSTRUCTED ME TO SEEK DEALER REVIEW. DEALERSHIP SERVICE MANAGER REVIEWED AND PHOTOGRAPHED, THEN DENIED ASSISTANCE BY CITING THE AGE OF THE CAR. I FORWARD THE DECISION TO NISSAN USA, AND THEY CONTACT ME BY PHONE TO POLITELY INFORM ME THAT THEY ARE REJECTING DUE TO THE CAR BEING OUT OF WARRANTY. I INFORMED THAT THIS IS A VERY COMMON ISSUE AND THAT THE VEHICLE IS OTHERWISE STRUCTURALLY SOUND, BUT SHE REPEATED THAT REGARDLESS IF THE RUST ORIGINATED FROM A DEFECT FROM NISSAN, THE FACT THAT IT IS OUT OF WARRANTY LEAVES HER UNABLE TO ASSIST. THE VEHICLE IS OWNED AND DRIVEN IN THE MID-ATLANTIC REGION WHERE THERE IS SURFACE SNOW IN THE WINTER, BUT THE UNDERCARRIAGE IS SPRAYED DOWN REGULARLY TO REMOVE CORROSIVE SALT SPRAY. THIS RUSTING WAS NOT VISUALLY PRESENT AS OF 6 MONTHS AGO, BUT IS NOW RAPIDLY EATING AWAY AT THE METAL AT THE SURFACE. *TR

TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT STATED THAT THE BOTTOM FRAME ON THE PASSENGER SIDE WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT WAS 150,000. UPDATED 08/11/14*LJ THE CONSUMER THE FLOOR BOARDS AND CARPET ON THE DRIVER SIDE WERE WET. UPDATED 08/19/14

I CONTACTED NISSAN USA TO TRY AND GET THEM TO OPEN AN INVESTIGATION FOR THE FLOOR BOARDS ROTTING AWAY IN MY CAR. DID SOME RESEARCH ONLINE AND FOUND OUT THAT I AM NOT ALONE IN MY PROBLEM WITH THE FLOOR BOARDS. NUMEROUS PEOPLE ONLINE WITH 2002-2006 NISSAN ALTIMA HAVE THE SAME PROBLEM WHERE THERE IS A SNOW COVERED WINTER. THE WOMEN THAT ANSWERED THE PHONE FROM NISSAN USA WAS VERY POLITE TOOK MY INFORMATION AND LOOKED INTO WHAT I WOULD HAVE TO DO NEXT TO START THINGS OFF. SHE TOLD ME THAT I WOULD NEED TO HAVE THE VEHICLE DIAGNOSED BY MY LOCAL DEALER. SO I MADE THE APPOINTMENT. A FEW DAYS LATER HAD MY ESTIMATE FOR REPAIRS WHICH IS ONE THOUSAND DOLLARS PLUS TAX. I CALLED NISSAN USA BACK AND SHE POLITELY FILLED IN THE DETAILS OF THE REPAIR AND INSTRUCTED ME I WILL BE GETTING A CALL FROM A REGIONAL SPECIALIST. A FEW DAYS LATER GET A CALL FROM SAID SPECIALIST ONLY TO FIND OUT THAT THEY WILL NOT HELP ME BECAUSE MY CAR NO LONGER HAS WARRANTY COVERAGE. I EXPLAINED THAT I WANT TO HAVE THIS INVESTIGATED AS THE FLOOR BOARDS OF A CAR THAT IS BUILT IN 2005 NO MATTER WHAT SHOULD NOT RESEMBLE A 1960 CHEVY FLOOR BOARDS. AGAIN WAS JUST TOLD THERE IS NOTHING NISSAN IS ABLE TO DO I HAVE NO WARRANTY. THIS IS A SAFETY ISSUE AS THE FLOOR BOARDS THAT ARE ROTTING AWAY ARE DIRECTLY WHERE YOU FEET ARE IN THE FRONT SEATS. PLEASE LOOK INTO THIS AS IT IS AN ISSUE FOR I AM SURE THOUSANDS OF NISSAN OWNERS. *TR

FRONT PASSENGER SIDE FLOOR BOARD IS RUSTING OUT BADLY WITH A BIG HOLE IN THE FLOOR.I AM WORRIED THAT EITHER SOMEONE'S FEET WILL FALL THROUGH FLOOR OR THERE COULD BE A CASE OF CARBON MONOXIDE POISON. I CONTACTED NISSAN HEADQUARTERS AND MASTRIA NISSAN DEALER ON 5-30-14 AND WAS TOLD," THERE IS NO RECALL ON THIS, SO THEY WILL NOT FIX THIS ISSUE".THE DEALER DID SAY," THEY HAVE HEARD ABOUT THIS ISSUE ON MANY ALTIMAS AND HAVE FIXED IT IN THE PAST FOR A COST OF $755.00 PER FLOOR PANEL".I TOLD THEM," IF YOU KNOW ABOUT THIS ISSUE,WHY SHOULD I PAY TO FIX IT." *TR

AFTER HEARING A SUSPICIOUS NOISE ON THE DRIVER'S FLOOR, I CHECKED UNDERNEATH. THE DRIVER'S SIDE APPEARED TO BE OK, BUT PUSHING DOWN ON THE CARPETING YOU CAN FEEL THE DAMAGED METAL. UNDERSIDE THE FRONT PASSENGER SIDE THERE IS A 24" LONG BADLY RUSTED THROUGH AREA THAT WILL HAVE TO BE REPAIRED. I'M GUESSING THE NOISE ON THE DRIVERS SIDE IS FROM RUSTED FLOORING AS WELL. THIS CAR HAS BEEN OWNED SINCE NEW, WELL-MAINTAINED AND GARAGED NIGHTLY. BUT IT HAS BEEN DRIVEN FOR 9 WINTERS IN THE SNOW BELT. STILL, THE REST OF THE VEHICLE IS IN EXCELLENT CONDITION WITH NO RUST OTHER THAN IN THOSE TWO FREQUENTLY COMPLAINED OF AREAS. *TR