SOMETIMES DRIVING, I HEAR LIGHT CRACKLING NOISE COMES AND GOES. FOR 9 MONTHS CHECKUP, I MENTIONED IT TO DEALER. HE SAID THEY TEST DROVE IT AND EVERYTHING WAS FINE. ON SAT EVENING, 8-25, THE FRONT RT SIDE OF RIM CRACKED & CAME OUT BOUNCING OFF FREEWAY! SCARY & DANGEROUS! WE JUST LET THE CAR SLIDE AND SCRAPE ON THREE WHEELS OFF TH…
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SOMETIMES DRIVING, I HEAR LIGHT CRACKLING NOISE COMES AND GOES. FOR 9 MONTHS CHECKUP, I MENTIONED IT TO DEALER. HE SAID THEY TEST DROVE IT AND EVERYTHING WAS FINE. ON SAT EVENING, 8-25, THE FRONT RT SIDE OF RIM CRACKED & CAME OUT BOUNCING OFF FREEWAY! SCARY & DANGEROUS! WE JUST LET THE CAR SLIDE AND SCRAPE ON THREE WHEELS OFF THE NEXT EXIT. I HAD SPARE TIRE PUT ON & SLOWLY GOT THE CAR BACK HOME, IN SHOCK! MONDAY I HAD CAR TOWED TO NEAREST DEALER & THEY WEREN'T ABLE TO FIX MY CAR BECAUSE OF THE WHEELS. I DIDN'T KNOW WHY....BUT MANAGER THERE CALLED FOR MY PERMISSION TO HAVE IT TOWED BACK TO MY DEALER WITH ALL CHARGES PAID BY DEALER. I WAS DISAPPOINTED, DISRESPECTED, MISTREATED,& LIED TO. BOUGHT CAR IN GOOD FAITH & THEY LIED TO ME SOME MORE! I CALLED NIS MANUF CONSUMER AFFAIRS & FOUND OUT THAT THOSE RIMS WERE DIPPED CHROME! DEALER HAD NERVE TO GIVE ME SAME RIMS & TRY TO RETURN CAR BACK WITH DAMAGE BREAKING THE DISCS & LOWER ARM. ALSO REPAINTED THE SCRAPED BUMPER. HAVE PICS OF SLOPPY WORK WITH CAMERA PHONE. I EXPLAINED TO THEM I WANT IT FIXED BRAND NEW LIKE WHEN I FIRST DROVE OFF THAT LOT WITH IT AND I THOUGHT THEY UNDERSTOOD. I STILL NEED PRO TO THOROUGHLY INSPECT CAR. ALTHOUGH REPAIRS MADE, I DON'T FEEL SAFE DRIVING CAR ANYMORE. I SAID FIX CAR LIKE WHEN I FIRST BOUGHT IT- BEFORE THE DEFECTIVE WHEEL CAME OFF WITH REAL RIMS. HE ORDERED & PLACED IT ON MY CAR. SAT NIGHT, DEALER CALLED TO PICK CAR UP. I ASKED FOR INVOICE AND PAPERS. THEY SAID COME BACK MON. ASKED THEM TO HAND WRITE THAT THE RIMS ARE STOCKED & EVERYTHING NEW LIKE WANTED SO I CAN DRIVE OFF FEELING SAFE. THEY SAID CAN'T. AGAIN I LEFT DISAPPOINTED. NOTICED HEADLIGHTS DIMMER THAN BEFORE & ONE SIDE HIGHER THAN THE OTHER. MON, TOLD SERVICE MANAGER ABOUT LIGHTS. RESPONSE, "WE'RE SUPPOSED TO JUST REPLACE WHEELS." DON'T KNOW IF I HAVE RIGHT WHEELS OR NOT. I NEED A NEW CAR .DEALER NOT CONCERNED WITH PUBLIC SAFETY, ONLY PROFITS. I HURT EMOTIONALLY & PHYSICALLY! *TR
NHTSA ODI #10205643
Official recalls
0
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NHTSA investigations
2
EA07005 · Wheel Separation Due To Spoke Fracture
Opened Apr 3, 2007 · Closed Aug 4, 2008
Status: closed (inferred from source dates) · Wheels; Wheels:rim
ALL OF THE WHEEL SEPARATION INCIDENTS IDENTIFIED IN EA07-005 HAVE INVOLVED WHEELS SUBJECTED TO AFTERMARKET CHROMING IN CALIFORNIA.METALLURGICAL ANALYSIS OF AFTERMARKET CHROMED WHEELS OBTAINED FROM INCIDENT VEHICLES SHOWED SIGNIFICANT CHANGES IN MATERIAL PROPERTIES THAT CAN INCREASE THE CHANCE OF STRUCTURAL FAILURE.NISSAN HAS ISSUED SEVERAL COMMUNICATIONS TO DEALERS, BOTH BEFORE AND AFTER ODI'S INVESTIGATION BEGAN WITH PE06-050, WARNING AGAINST THE PRACTICE OF CHROMING WHEELS.NISSAN HAS ADVISED ODI THAT IT WILL BE SENDING ANOTHER COMMUNICATION THIS YEAR THAT REPEATS THE WARNINGS AGAINST AFTERMARKET CHROMING. NO DEFECT HAS BEEN IDENTIFIED IN THE ORIGINAL EQUIPMENT NISSAN WHEELS.THERE HAVE BEEN NO WHEEL SEPARATION INCIDENTS INVOLVING THOSE WHEELS AND THEY PASSED THE SAE RADIAL FATIGUE, CORNERING AND SIDE IMPACT TESTS CONDUCTED BY VRTC.WHILE THERE HAVE BEEN A FEW COMPLAINTS, WARRANTY CLAIMS AND SURVEY RESPONSES INDICATING CRACKS IN ORIGINAL EQUIPMENT WHEELS, THEY ARE FEW IN NUMBER, OFTEN EXHIBIT EVIDENCE OF IMPACT DAMAGE AND MAY SOMETIMES INVOLVE CRACKS IN DIFFERENT LOCATIONS OF THE WHEEL.AT THIS TIME, IN VIEW OF THE LIMITED INCIDENCE OF THE CRACKS AND THE FACT THAT THE CRACKS DO NOT APPEAR TO HAVE PROGRESSED, FURTHER USE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION PERTAINING TO THE WHEELS ON THE SUBJECT VEHICLES AND WILL TAKE FURTHER ACTION IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
Additional source detail variants (2)
Wheels
ALL OF THE WHEEL SEPARATION INCIDENTS IDENTIFIED IN EA07-005 HAVE INVOLVED WHEELS SUBJECTED TO AFTERMARKET CHROMING IN CALIFORNIA.METALLURGICAL ANALYSIS OF AFTERMARKET CHROMED WHEELS OBTAINED FROM INCIDENT VEHICLES SHOWED SIGNIFICANT CHANGES IN MATERIAL PROPERTIES THAT CAN INCREASE THE CHANCE OF STRUCTURAL FAILURE.NISSAN HAS ISSUED SEVERAL COMMUNICATIONS TO DEALERS, BOTH BEFORE AND AFTER ODI'S INVESTIGATION BEGAN WITH PE06-050, WARNING AGAINST THE PRACTICE OF CHROMING WHEELS.NISSAN HAS ADVISED ODI THAT IT WILL BE SENDING ANOTHER COMMUNICATION THIS YEAR THAT REPEATS THE WARNINGS AGAINST AFTERMARKET CHROMING. NO DEFECT HAS BEEN IDENTIFIED IN THE ORIGINAL EQUIPMENT NISSAN WHEELS.THERE HAVE BEEN NO WHEEL SEPARATION INCIDENTS INVOLVING THOSE WHEELS AND THEY PASSED THE SAE RADIAL FATIGUE, CORNERING AND SIDE IMPACT TESTS CONDUCTED BY VRTC.WHILE THERE HAVE BEEN A FEW COMPLAINTS, WARRANTY CLAIMS AND SURVEY RESPONSES INDICATING CRACKS IN ORIGINAL EQUIPMENT WHEELS, THEY ARE FEW IN NUMBER, OFTEN EXHIBIT EVIDENCE OF IMPACT DAMAGE AND MAY SOMETIMES INVOLVE CRACKS IN DIFFERENT LOCATIONS OF THE WHEEL.AT THIS TIME, IN VIEW OF THE LIMITED INCIDENCE OF THE CRACKS AND THE FACT THAT THE CRACKS DO NOT APPEAR TO HAVE PROGRESSED, FURTHER USE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION PERTAINING TO THE WHEELS ON THE SUBJECT VEHICLES AND WILL TAKE FURTHER ACTION IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
Wheels:rim
ALL OF THE WHEEL SEPARATION INCIDENTS IDENTIFIED IN EA07-005 HAVE INVOLVED WHEELS SUBJECTED TO AFTERMARKET CHROMING IN CALIFORNIA.METALLURGICAL ANALYSIS OF AFTERMARKET CHROMED WHEELS OBTAINED FROM INCIDENT VEHICLES SHOWED SIGNIFICANT CHANGES IN MATERIAL PROPERTIES THAT CAN INCREASE THE CHANCE OF STRUCTURAL FAILURE.NISSAN HAS ISSUED SEVERAL COMMUNICATIONS TO DEALERS, BOTH BEFORE AND AFTER ODI'S INVESTIGATION BEGAN WITH PE06-050, WARNING AGAINST THE PRACTICE OF CHROMING WHEELS.NISSAN HAS ADVISED ODI THAT IT WILL BE SENDING ANOTHER COMMUNICATION THIS YEAR THAT REPEATS THE WARNINGS AGAINST AFTERMARKET CHROMING. NO DEFECT HAS BEEN IDENTIFIED IN THE ORIGINAL EQUIPMENT NISSAN WHEELS.THERE HAVE BEEN NO WHEEL SEPARATION INCIDENTS INVOLVING THOSE WHEELS AND THEY PASSED THE SAE RADIAL FATIGUE, CORNERING AND SIDE IMPACT TESTS CONDUCTED BY VRTC.WHILE THERE HAVE BEEN A FEW COMPLAINTS, WARRANTY CLAIMS AND SURVEY RESPONSES INDICATING CRACKS IN ORIGINAL EQUIPMENT WHEELS, THEY ARE FEW IN NUMBER, OFTEN EXHIBIT EVIDENCE OF IMPACT DAMAGE AND MAY SOMETIMES INVOLVE CRACKS IN DIFFERENT LOCATIONS OF THE WHEEL.AT THIS TIME, IN VIEW OF THE LIMITED INCIDENCE OF THE CRACKS AND THE FACT THAT THE CRACKS DO NOT APPEAR TO HAVE PROGRESSED, FURTHER USE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION PERTAINING TO THE WHEELS ON THE SUBJECT VEHICLES AND WILL TAKE FURTHER ACTION IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-050 BASED ON TWO CONSUMER COMPLAINTS ALLEGING INCIDENTS OF WHEEL SEPARATION WHILE DRIVING DUE TO SPOKE FRACTURE.ONE OF THE INCIDENTS RESULTED IN A CRASH AND SERIOUS INJURY WHEN THE SEPARATED WHEEL STRUCK A CALIFORNIA HIGHWAY PATROL OFFICER ON A MOTORCYCLE ON THE OPPOSITE SIDE OF THE FREEWAY. DURING PE06-050, ODI DETERMINED THAT BOTH INCIDENTS OF WHEEL SEPARATION INVOLVED NISSAN WHEELS THAT WERE SUBJECTED TO AN AFTERMARKET RE-CHROMING PROCESS.BOTH INCIDENTS OCCURRED IN SOUTHERN CALIFORNIA.INFORMATION PROVIDED BY NISSAN SHOWED THAT PROBLEMS WITH RE-CHROMED WHEELS WERE CONCENTRATED ALMOST EXCLUSIVELY IN CALIFORNIA.NISSAN HAS ISSUED DEALER BULLETINS, MOST RECENTLY IN AUGUST 2006, WARNING AGAINST RE-CHROMING WHEELS BECAUSE THE PROCESS MAY DAMAGE WHEELS.NISSAN ALSO SUBMITTED COMPLAINTS AND WARRANTY CLAIMS CONCERNING CRACKED SPOKES IN ORIGINAL EQUIPMENT NISSAN ALLOY WHEELS.THESE CLAIMS AND COMPLAINTS WERE NOT CONCENTRATED IN ANY PARTICULAR GEOGRAPHIC REGION, BUT WERE FEW IN NUMBER.ACCORDING TO NISSAN, MOST OE ALLOY WHEELS WITH CRACKED SPOKES CAN BE ATTRIBUTED TO IMPACT DAMAGE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-005) TO FURTHER ASSESS THE CAUSES OF SPOKE CRACKING IN ORIGINAL EQUIPMENT NISSAN WHEELS AND IN WHEELS SUBJECTED TO RE-CHROMING AND TO ASSESS THE RISK OF ADDITIONAL WHEEL SEPARATIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (4)
Wheels:hubcap/cover
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-050 BASED ON TWO CONSUMER COMPLAINTS ALLEGING INCIDENTS OF WHEEL SEPARATION WHILE DRIVING DUE TO SPOKE FRACTURE.ONE OF THE INCIDENTS RESULTED IN A CRASH AND SERIOUS INJURY WHEN THE SEPARATED WHEEL STRUCK A CALIFORNIA HIGHWAY PATROL OFFICER ON A MOTORCYCLE ON THE OPPOSITE SIDE OF THE FREEWAY. DURING PE06-050, ODI DETERMINED THAT BOTH INCIDENTS OF WHEEL SEPARATION INVOLVED NISSAN WHEELS THAT WERE SUBJECTED TO AN AFTERMARKET RE-CHROMING PROCESS.BOTH INCIDENTS OCCURRED IN SOUTHERN CALIFORNIA.INFORMATION PROVIDED BY NISSAN SHOWED THAT PROBLEMS WITH RE-CHROMED WHEELS WERE CONCENTRATED ALMOST EXCLUSIVELY IN CALIFORNIA.NISSAN HAS ISSUED DEALER BULLETINS, MOST RECENTLY IN AUGUST 2006, WARNING AGAINST RE-CHROMING WHEELS BECAUSE THE PROCESS MAY DAMAGE WHEELS.NISSAN ALSO SUBMITTED COMPLAINTS AND WARRANTY CLAIMS CONCERNING CRACKED SPOKES IN ORIGINAL EQUIPMENT NISSAN ALLOY WHEELS.THESE CLAIMS AND COMPLAINTS WERE NOT CONCENTRATED IN ANY PARTICULAR GEOGRAPHIC REGION, BUT WERE FEW IN NUMBER.ACCORDING TO NISSAN, MOST OE ALLOY WHEELS WITH CRACKED SPOKES CAN BE ATTRIBUTED TO IMPACT DAMAGE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-005) TO FURTHER ASSESS THE CAUSES OF SPOKE CRACKING IN ORIGINAL EQUIPMENT NISSAN WHEELS AND IN WHEELS SUBJECTED TO RE-CHROMING AND TO ASSESS THE RISK OF ADDITIONAL WHEEL SEPARATIONS IN THE SUBJECT VEHICLES.
Wheels:lugs/nuts/bolts/studs
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-050 BASED ON TWO CONSUMER COMPLAINTS ALLEGING INCIDENTS OF WHEEL SEPARATION WHILE DRIVING DUE TO SPOKE FRACTURE.ONE OF THE INCIDENTS RESULTED IN A CRASH AND SERIOUS INJURY WHEN THE SEPARATED WHEEL STRUCK A CALIFORNIA HIGHWAY PATROL OFFICER ON A MOTORCYCLE ON THE OPPOSITE SIDE OF THE FREEWAY. DURING PE06-050, ODI DETERMINED THAT BOTH INCIDENTS OF WHEEL SEPARATION INVOLVED NISSAN WHEELS THAT WERE SUBJECTED TO AN AFTERMARKET RE-CHROMING PROCESS.BOTH INCIDENTS OCCURRED IN SOUTHERN CALIFORNIA.INFORMATION PROVIDED BY NISSAN SHOWED THAT PROBLEMS WITH RE-CHROMED WHEELS WERE CONCENTRATED ALMOST EXCLUSIVELY IN CALIFORNIA.NISSAN HAS ISSUED DEALER BULLETINS, MOST RECENTLY IN AUGUST 2006, WARNING AGAINST RE-CHROMING WHEELS BECAUSE THE PROCESS MAY DAMAGE WHEELS.NISSAN ALSO SUBMITTED COMPLAINTS AND WARRANTY CLAIMS CONCERNING CRACKED SPOKES IN ORIGINAL EQUIPMENT NISSAN ALLOY WHEELS.THESE CLAIMS AND COMPLAINTS WERE NOT CONCENTRATED IN ANY PARTICULAR GEOGRAPHIC REGION, BUT WERE FEW IN NUMBER.ACCORDING TO NISSAN, MOST OE ALLOY WHEELS WITH CRACKED SPOKES CAN BE ATTRIBUTED TO IMPACT DAMAGE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-005) TO FURTHER ASSESS THE CAUSES OF SPOKE CRACKING IN ORIGINAL EQUIPMENT NISSAN WHEELS AND IN WHEELS SUBJECTED TO RE-CHROMING AND TO ASSESS THE RISK OF ADDITIONAL WHEEL SEPARATIONS IN THE SUBJECT VEHICLES.
Wheels
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-050 BASED ON TWO CONSUMER COMPLAINTS ALLEGING INCIDENTS OF WHEEL SEPARATION WHILE DRIVING DUE TO SPOKE FRACTURE.ONE OF THE INCIDENTS RESULTED IN A CRASH AND SERIOUS INJURY WHEN THE SEPARATED WHEEL STRUCK A CALIFORNIA HIGHWAY PATROL OFFICER ON A MOTORCYCLE ON THE OPPOSITE SIDE OF THE FREEWAY. DURING PE06-050, ODI DETERMINED THAT BOTH INCIDENTS OF WHEEL SEPARATION INVOLVED NISSAN WHEELS THAT WERE SUBJECTED TO AN AFTERMARKET RE-CHROMING PROCESS.BOTH INCIDENTS OCCURRED IN SOUTHERN CALIFORNIA.INFORMATION PROVIDED BY NISSAN SHOWED THAT PROBLEMS WITH RE-CHROMED WHEELS WERE CONCENTRATED ALMOST EXCLUSIVELY IN CALIFORNIA.NISSAN HAS ISSUED DEALER BULLETINS, MOST RECENTLY IN AUGUST 2006, WARNING AGAINST RE-CHROMING WHEELS BECAUSE THE PROCESS MAY DAMAGE WHEELS.NISSAN ALSO SUBMITTED COMPLAINTS AND WARRANTY CLAIMS CONCERNING CRACKED SPOKES IN ORIGINAL EQUIPMENT NISSAN ALLOY WHEELS.THESE CLAIMS AND COMPLAINTS WERE NOT CONCENTRATED IN ANY PARTICULAR GEOGRAPHIC REGION, BUT WERE FEW IN NUMBER.ACCORDING TO NISSAN, MOST OE ALLOY WHEELS WITH CRACKED SPOKES CAN BE ATTRIBUTED TO IMPACT DAMAGE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-005) TO FURTHER ASSESS THE CAUSES OF SPOKE CRACKING IN ORIGINAL EQUIPMENT NISSAN WHEELS AND IN WHEELS SUBJECTED TO RE-CHROMING AND TO ASSESS THE RISK OF ADDITIONAL WHEEL SEPARATIONS IN THE SUBJECT VEHICLES.
Wheels:rim
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-050 BASED ON TWO CONSUMER COMPLAINTS ALLEGING INCIDENTS OF WHEEL SEPARATION WHILE DRIVING DUE TO SPOKE FRACTURE.ONE OF THE INCIDENTS RESULTED IN A CRASH AND SERIOUS INJURY WHEN THE SEPARATED WHEEL STRUCK A CALIFORNIA HIGHWAY PATROL OFFICER ON A MOTORCYCLE ON THE OPPOSITE SIDE OF THE FREEWAY. DURING PE06-050, ODI DETERMINED THAT BOTH INCIDENTS OF WHEEL SEPARATION INVOLVED NISSAN WHEELS THAT WERE SUBJECTED TO AN AFTERMARKET RE-CHROMING PROCESS.BOTH INCIDENTS OCCURRED IN SOUTHERN CALIFORNIA.INFORMATION PROVIDED BY NISSAN SHOWED THAT PROBLEMS WITH RE-CHROMED WHEELS WERE CONCENTRATED ALMOST EXCLUSIVELY IN CALIFORNIA.NISSAN HAS ISSUED DEALER BULLETINS, MOST RECENTLY IN AUGUST 2006, WARNING AGAINST RE-CHROMING WHEELS BECAUSE THE PROCESS MAY DAMAGE WHEELS.NISSAN ALSO SUBMITTED COMPLAINTS AND WARRANTY CLAIMS CONCERNING CRACKED SPOKES IN ORIGINAL EQUIPMENT NISSAN ALLOY WHEELS.THESE CLAIMS AND COMPLAINTS WERE NOT CONCENTRATED IN ANY PARTICULAR GEOGRAPHIC REGION, BUT WERE FEW IN NUMBER.ACCORDING TO NISSAN, MOST OE ALLOY WHEELS WITH CRACKED SPOKES CAN BE ATTRIBUTED TO IMPACT DAMAGE. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-005) TO FURTHER ASSESS THE CAUSES OF SPOKE CRACKING IN ORIGINAL EQUIPMENT NISSAN WHEELS AND IN WHEELS SUBJECTED TO RE-CHROMING AND TO ASSESS THE RISK OF ADDITIONAL WHEEL SEPARATIONS IN THE SUBJECT VEHICLES.
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