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When problems were reported
Mileage at the reported incident
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What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
Mileage unknown · Apr 17, 2024
Steering
The Motorhome is equipped with a computer controlled Comfort Drive steering system ( also known as ReAX-C and other names) that is supposed to keep the vehicle going straight at all times with low steering efforts in side winds, pot holes or against the crown of the road. The Comfort Drive is supposed offer consistent steering …
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The Motorhome is equipped with a computer controlled Comfort Drive steering system ( also known as ReAX-C and other names) that is supposed to keep the vehicle going straight at all times with low steering efforts in side winds, pot holes or against the crown of the road. The Comfort Drive is supposed offer consistent steering feel and allow the driver to concentrate on driving with reduced fatigue. This system appears to only be working part of the time - and that is only when driving on a perfectly flat road with little or no wind. On a recent 4,000 mile cross country trip on Interstate highways in this vehicle with crowned roads, pot holes, construction zones and windy conditions it was a literal “white knuckle” fight to maintain steering in my lane. It was very dangerous situation every day never knowing when a gust of wind was going to blow the vehicle off the road or into another lane. I had to fight every minute to try keep this vehicle under control. I had a previous motorhome with a Comfort Drive system that was totally under control at all times. However, I have been told that this current model has a brand new totally redesigned Comfort Drive system. I have been to the Spartan Factory Service in Charlotte, MI on two separate occasions to have this Comfort Drive fixed. The first time they test drove it and said it was fine. The second time they said they used a test machine and it showed “ no faults” so it is fine. They stated they buy the “Comfort Drive” from ZF- TRW and they simply install it per Newmar request. They said it is not of their manufacture and they don’t really know much about it. I also called Newmar to see if they could help, but they say they have nothing to do with the Spartan Chassis, I need to talk to Spartan. It is “not fine”. I feel this is a serious safety situation waiting for a serious accident waiting to happen.
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Consequence & remedy
Consequence: A short circuit increases the risk of a fire.
Remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
Consequence & remedy
Consequence: Loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence & remedy
Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2021-2022 Dutch Star, New Aire, and Ventana vehicles equipped with Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed on October 16, 2021. Owners may contact Newmar's customer service at 1-800-731-8300 or Cummins' customer service at 1-800-286-6467. Newmar's number for this recall is DTNA #21V556/FL-897.
Newmar Corporation (Newmar) is recalling certain 2021-2022 Dutch Star, New Aire, and Ventana motorhomes equipped with Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters were mailed on September 16, 2021. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-063.
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Consequence & remedy
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Structure
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Newmar Corporation (Newmar) is recalling certain 2021-2022 Kountry Star and 2021 Ventana motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Consequence & remedy
Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on February 9, 2022. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-888.
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.
Newmar Corporation (Newmar) is recalling certain 2021 London Aire, Dutch Star, New Aire, Ventana, and Mountain Aire vehicles. The steering output shaft may be too short and could disengage from the steering input shaft.
Consequence & remedy
Consequence: Disengagement of the steering output shaft may result in a loss of steering, increasing the risk of a crash.
Remedy: Newmar will notify owners, and dealers will inspect and, if necessary, replace the steering column, free of charge. The recall began on May 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300 and Shyft Group customer service at 1-800-582-3454. Newmar's number for this recall is 21V-214.
Newmar Corporation (Newmar) is recalling certain 2021 Dutch Star, New Aire, and Ventana motorhomes. The adjustable brake pedal assembly may be missing a return spring. This may cause the brake lights to stay illuminated after the brake pedal is released. Also, in certain towed vehicles, the brakes may stay engaged after the brake pedal is released.
Consequence & remedy
Consequence: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash. Additionally, brakes remaining unintentionally engaged on a towed vehicle can increase the risk of a crash.
Remedy: Newmar will notify owners, and dealers will inspect the brake pedal assembly, and install a return spring if necessary, free of charge. The recall is expected to begin May 16, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V 108.
Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and Ventana motorhomes. One of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Consequence & remedy
Consequence: The loose bolt could result in the loosening of other caliper bolts. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
Remedy: On behalf of Newmar, DTNA will coordinate the recall repair and notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21V-018.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Newmar Ventana Problems, Complaints & Recalls | Skip That Year
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