2021 Newmar Bay Star

Wheel bearings and hubs failed on both front wheels of our RV. Our current mileage is 38500. According to maintenance service is not required on the bearings until 60,000 miles. At that time bearings are to be regreased. At 150,000 miles bearings are to be replaced. The mechanic that did the repair work informed us that we were lucky the front passenger wheel didn't fall off. I understand that the Ford F53 chassis has encountered this wheel bearing issue. We have filed a complaint with Ford with pictures and detailed information of the work that was done to both of the front wheels. The only indication we had of this issue was intermittent vibration in the front end (as if you were riding over a rumble strip). Also, the ABS light came on and then went off. We were driving from Maryland to Texas and on the last day of our trip about 100 miles from our destination is when the vibration first occurred. Upon arrival we tried to contact Ford dealerships in the Abilene, Texas area. None of the dealerships contacted would service our RV. We then contacted an independent truck repair shop who diagnosed and fixed our RV. Total cost was just under $8,900. The parts were very difficult to find from Ford. Ford said that many of the parts needed were on back order and wouldn't be available for more than a month. According to the maintenance schedule this issue should not have happened. We feel there is a major issue with the Ford F53 chassis wheel bearings and a recall should be issued by Ford due to the dangerous conditions it creates.

The factory installed tire pressure monitoring system does not work properly-even after a performed recall. The tpms system usually shows all tire pressures properly after initial start up and driving and then after a period of time it will start losing tire pressure signals from one to all tires and does not give any alarm or notification that this is happening. Additionally, it will also give over temperature and over pressure alarms at various times as well even though a back up tpms system that I installed indicates that there is no issue. You have to acknowledge the alarm or it will keep going off and then it will reoccur at subsequent random times. I consider this an important safety issue because this safety system as installed by the manufacturer does not perform its proper function and cannot be relied upon. Apparently, the manufacturer (Freightliner) is aware of these issues because the newer models have a different system. I have had my Freightliner in for service at various times and have asked them if this issue is being addressed after the initial recall and they have indicated that they are not aware of any updates but they admit that many owners are having the same issue.

RV was purchased March 2021, 700 miles on it when purchased. First time using it not 100 miles from home Service Advance Trac warning comes on, we lose cruise control when it comes on. Call Ford Service they tell us it is ok to drive that way, but should have it checked. Then ABS warning and check engine light comes on. Have had them worked many times and they still come on. (Not fixed) Brake handle comes off in three pieces (fixed), Hood latch does not work (took three months to fix), Recall on rear bearings (took a month to fix) Leveling jack leaking fluid (fixed), wheel seal leaking (fixed) water heater leaking, ruined cabinets, (fixed), awning does not work (waiting to get fixed) Every trip we have taking something has gone wrong. This is a 3 ring circus trying to get things fixed. there are more receipts but do not have copies.