2024 Mitsubishi Outlander

The contact rented a 2024 Mitsubishi Outlander from Drivo Car Rental. The contact stated that while driving at an undisclosed speed, there was an abnormal sound. The contact stated that there was a vibrating sound coming from the hood. The front windshield was fractured on the passenger's side, and the instrument cluster failed to function as intended. The contact stated that the safety features were inoperable, and the vehicle was almost involved in a crash. No warning lights were illuminated. The contact stated that the failure had occurred while traveling with the family. The contact stated that the vehicle was unsafe to drive. The vehicle was returned to Drivo Car Rental. The contact stated that while returning the vehicle to the agency, the contact was informed that the vehicle should not have been rented. In addition, the contact researched and became aware of an unrepaired recall associated with the VIN under NHTSA Campaign Number: 25V369000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

At about 52,000 miles August 26, 2025- September 2, 2025 for rpm going low and high in idle and check engine light came on replaced engine coil #4 Sept 4, 2025- October 9, 2025 Coolant in engine Failed 2 compression test Needs head gasket repair Instructed to take head off Send head to machine shop to have valves checked Never sent valves to machine shop Replacing engine December 26, 2025 Engine sounds like a jet plane and after calling Mitsubishi it will need to be towed 2 hours away because they shut my local dealership down. I have tried for goodwill assist, buyback, etc but I’m treated horribly. I just found another person that it happened to at 50,000 miles also