2022 Mitsubishi Outlander

The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.

Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!

I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).

I purchased a brand new 2022 Mitsubishi Outlander on March 3rd 2022, and 25k miles in I am experiencing rear braking issues. I took my Outlander in to the local dealership at 247 El Cajon, CA 92020 on 9/6/22 for an inspection, because my vehicle was making very loud screeching noise every time the vehicle went into reverse (without even touching on the brakes). Initially I thought something was wrong with the wheels, because the noise was happening without having to press on the brakes. Upon inspection, I was told that my rear brakes were at 2mm and needed to be replaced, along with resurfaced rotors. My front brakes are good, but my rear brakes have worn down, and causing a screeching noise. According to the service manager at the dealership, the noise is not exactly the brakes itself, it is a sensor pin that begins to scratch along the rotors once the brake pads start to ware down and needing to be replaced. This vehicle has never been driven out of state! This vehicle is driven in town taking my kids to and from school, and for pleasure and errands. I am not a heavy driver or braker. There is absolutely no reason why a brand new vehicle is already needing rear brakes at only 25k miles. I have done some research both online and by calling around to a few different Mitsubishi dealerships, and I spoke to Joseph in the service department at Victorville Mitsubishi; I told him my issue, he asked how many miles I had and he quote on quote told me, "You are one of the lucky ones, because customers have been coming in at 15k miles needing to replace their rear brakes." This is pure insanity, 15k-25k rear brakes need replacing? This is NOT normal wear and tear; this is absolutely a manufacturer defect that needs serious attention and a recall.

The dealer and corporation will not do repair/service to make the key-fob starter functional so the vehicle can be unlocked and the engine started. The vehicle is unusable making it a safety hazard The problem has been confirmed by the dealer. The component has been inspected and worked on by the dealer. No warning lamps or messages, the problem appeared when starting the engine.

This letter is about a recent use car purchase, the car is a 2022 Mitsubishi Outlander. I purchase the car on 19 April 2023 at Mitsubishi Dealer located in Commerce California, I paid cash. The sale went OK until I ask for a second key-fob as my wife will be the second driver. I was told they didn't have a second key-fob and one would not be supplied because the vehicle is sold as is. I was not pleased about this as I paid more than $38609.00 cash for the vehicle. I pushed back, the dealer would not relent. I purchased a key-fob at Mitsubishi Redondo Beach California, I was told that the key-fob would have to be paired to the vehicle and that would be billable. I was really angry when told this, but had it be done anyway. My feeling was I paid a lot of money cash and I was being treated like my money didn't mean anything now that they have it. I spend four hours at Mitsubishi Redondo, I was told that that could not pair the key-fob because they didn't have the updated software. I was told to go back to Mitsubishi Commerce and have it done there. I return Mitsubishi Dealer located in Commerce California to have the key-fob paired. I spent more than four hours waiting for the repair. I was told that the newly purchase key-fob was defective, and to return the original dealer for replacement. I went back to Mitsubishi Redondo Beach California for replacement key. I was told that it would take about a week. I waited two weeks and never got a response, I called the dealer to get an update, I was told the key had arrived. I asked why I was not informed, I got a runaround about being busy. This the typical response I got when trying to communicate with Mitsubishi. They started the repair three hour later I was told that it couldn't be done because they didn't have the latest software. I ask when would it be available, I was told it could be tomorrow or the next day or next week. They said they would keep me updated. They never call with an update.