2012 Mitsubishi Outlander Sport

The vehicle has extreme rust and corrosion. Car was service under the manufacturer recall on [XXX] 2020. The subframe crossmember has rusted so bad that it is a safety hazard. On my paperwork from the dealership it stated that anti-corrosion aerosol was applied with NOX RUST 712AM. It also stated that the recall passed inspection. How is that possible and it's falling apart. The dealership it was taken to was South Suburban in Matteson, IL. Car is not safe to drive because of possibility of frame coming loose from the body of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. Additionally, the vehicle overheated. An independent mechanic arrived at the scene and informed the contact that the serpentine belt had detached. The vehicle was repaired; however, the failure recurred 2 more times. The contact related the failure to NHTSA Campaign Number: 18V069000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated upon looking under the vehicle, the contact noticed that the whole frame and upper panel were completely rusted. The contact was relating the failure to NHTSA campaign number: 16V867000 (Structure). The vehicle was taken to a local dealer where it was confirmed that the recall already had been performed prior to the contact owning the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.

TL* THE CONTACT OWNS A 2012 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH DURING NIGHT, THE VEHICLE HIT TWO PEDESTRIANS CROSSING THE ROAD AND FATALLY INJURED ONE OF THE PEDESTRIANS. THE OTHER PASSENGER WAS BEING PUSHED IN A WHEELCHAIR AND DID SUSTAIN INJURIES BUT DID NOT SEEK MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATORS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD, WAITING FOR THE INSURANCE COMPANY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT THE DOCTOR INFORMED HER THAT IF SHE HAD NOT WENT TO THE HOSPITAL HER INJURIES COULD HAVE BEEN FATAL. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

MY MITSUBISHI OUTLANDER SPORT HAS A KEYLESS START. THERE IS NO MECHANISM THAT PREVENTS THE VEHICLE ACCIDENTALLY BEING TURNED OFF WHILE STILL IN DRIVE OR REVERSE. ON 5/30/19 AT APPROXIMATELY 9:20 PM, I MADE A RUN TO MY LOCAL RITE-AID. I TURNED OF THE IGNITION, BUT FORGOT TO PUT IT IN PARK. I EXITED THE STORE AFTER APPROXIMATELY 5 MINUTES TO FIND MY CAR MISSING FROM THE PARKING LOT. I INITIALLY THOUGHT IT HAD BEEN STOLEN. THE POLICE FOUND MY VEHICLE AFTER IT HAD ROLLED OUT OF THE PARKING LOT, INTO TRAFFIC AND ENDED UP CRASHING IN A DITCH. IT HAD TO BE HAULED OUT AND SUSTAINED SIGNIFICANT DAMAGE AND MAY BE A TOTAL LOSS. I CAN ONLY BE GRATEFUL THAT IT DID NOT COLLIDE INTO ANOTHER VEHICLE,L OR HIT A PEDESTRIAN. THIS ACCIDENT COULD HAVE EASILY KILLED SOMEONE. THERE IS NO LOGICAL REASON THAT A SAFETY MECHANISM SHOULD NOT BE A STANDARD REQUIREMENT IN ALL PUSH BUTTON START VEHICLES TO PREVENT SUCH A TRAGEDY. THE CAR RENTAL I AM CURRENTLY USING IS A 2019 ESCALADE. I TESTED THE REMOTE START IN THE ESCALADE AND NO MATTER WHAT GEAR I AM IN WHEN I SHUT OFF THE ENGINE, IT AUTOMATICALLY DEFAULTS TO PARK. IT CAN BE DONE AND SHOULD BE REQUIRED!

TRANSMISSION/ENGINE MAKES A HIGH PITCHED WHINING NOISE WHEN ACCELERATING ABOVE 2000 RPMS CURRENTLY. IT STARTED OUT ONLY DOING IT WHEN GOING UP HILL AT HIGHER RPMS BUT HAS GOTTEN WORSE. IT HAS ALSO AFFECTED THE ELECTRICAL SYSTEM AND HAD THE LOCKS, BACKUP CAMERA, REVERSE LIGHTS ALL GOING HAYWIRE. THIS WAS WITNESSED BY MY OIL SHOP WHILE GETTING AN OIL CHANGE ON IT THE MECHANIC COULDNT GET THE VEHICLE FROM DRIVE TO PARK AMD ONCE IT DID GO IT WOULD UNLOCK FROM PARK. I WAS TOLD IT WAS SENSORS BY A MITSUBISHI DEALERSHIP BUT THAT DIDNT SOLVE THE PROBLEM. IT REVS THE ENGINE IT HIGH TPMS WHILE DRIVING NOT LETTINGNIT SHIFT FROM 1ST TO 2ND AND MAKES IT SO YOU CANT GET THE VEHICLE OFF THE ROAD BECAUSE THE TRANSMISSION SHUTS DOWN. EVEN IN NEUTRAL THE RPMSWILL INCREASE WHEN IT DOES THIS. THIS IS A SAFTEY ISSUE WITH THIS ENGINE/TRANSMISSION IF YOU GET STUCK IN A HIGH TRAFFIC AREA AND CAN NOT GET TO A SAFE PULLOFF. IVE HAD MY KIDS IN THE CAR WHEN THIS HAS HAPPENED AND THE DEALERSHIPS (ALL 3 OF THEM) CA NOT FIND THE PROBLEM. I HAVE HAD TO MISS WORK FOR THESE APPOINTMENTS AND NOW THE WARRANTY IS EXPIRED AS I BOUGHT IT USED AND CAN NOT AFFORD TO REPLACE A TRANSMISSION OR ENGINE AND BEING THIS IS MY ONLY VEHICLE AND NOTHING COULD BE DONE WHILE IT WAS UNDER WARRANTY AND SEEING OTHERS COMPLAINING OF THE SAME THINGS WITH THERE VEHICLES IT NEEDS TO BE ADDRESSED AND CORRECTED. IT ALSO SMELLS LIKE RUBBER OR ELECTRICAL BURNING WHEN THIS HAPPENS.

TAKATA RECALL WHEN DRIVING MY VEHICLE MAKES A WINING SOUND FROM THE ENGINE IN THE VEHICLE WHEN I AM DRIVING. SECOND PROBLEM IS THE MY WINDHIELD WIPER NO LONGER HOLD WATER AND IT IS LEAKING OUT COMPLETELY. THE WINDSHIELD WIPER WORKED WHEN PURCHASED AND THE ENGINE LOUD WINING NOISE JUST STARTED IN SEPTEMBER WHEN THE WINDSHIELD STOP WORKING. THE ENGINE NOISE IS WHILE BEING DRIVEN. THE WIPER JUST STARTED LEAKING IT HAS A HOLD IN THE RESERVER I BELIEVE.

THE AIR BAG WARNING LIGHT ON THE DASH IS ON. THE CAR WAS TAKEN TO THE DEALERSHIP AND IT HAS BEEN FOUND THAT THE AIRBAG SENSOR BENEATH THE PASSENGER SEAT IS DEFECTIVE. IN ORDER TO FIX THIS PROBLEM THE ENTIRE PASSENGER SEAT NEEDS TO BE REPLACED AND COSTS $1700. THEY ARE SAYING IT IS OUT OF WARRANTY, BUT THIS SEEMS TO A SAFETY ISSUE.