IllustrationStalls out when driving Vehicle dealership has not been any help with getting issues fixed despite having purchased vehicle within past 6 months, and having engine issues since purchase. Charged for extra warranties not honored
2018 Mitsubishi Eclipse Cross
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Eclipse Cross years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 13 of 19 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports2 injury reports
Engine complaints
3 reportsAFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING TH…
Read full complaint
AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.
EXHAUST FUMES GETTING INTO CABIN CAUSING HEADACHE, FATIGUE, AND CONCENTRATION ISSUES. SEVERAL DEALERSHIPS IN THE AREA ARE AWARE OF ISSUE BUT NO SOLUTION FROM MITSUBISHI. DEALER SHIP ALSO CONFIRMED EXHAUST SMELL IN CAR AND ATTEMPTED AT SEVERL REPAIRS WITHOUT RESOLUTION.
Official recalls
218V620000 · Electrical System:software; Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition
Sep 14, 2018
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Consequence & remedy
Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Additional source detail variants (2)
Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Electrical System:software
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
18V621000 · Electrical System:software; Electronic Stability Control (esc); Forward Collision Avoidance: Adaptive Cruise Control; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
Sep 14, 2018
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Consequence & remedy
Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Additional source detail variants (4)
Forward Collision Avoidance: Adaptive Cruise Control
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Electronic Stability Control (esc)
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Electrical System:software
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.