2023 Mini Cooper

The contact owns a 2023 Mini Cooper. The contact stated that since owning the vehicle, all four tires had been replaced several times due to each tire running flat. The vehicle was taken to a dealer where a mechanic informed the contact that the tire failure could be linked to the weight of the vehicle. The contact also stated that the vehicle failed to reach the full battery charge. The contact stated that the battery took one to two days to fully charge, and once fully charged the battery failed to provide more than 100 miles of driving. In addition, an error message was displayed while attempting to recharge the battery at a fast-charging station. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 500.

Tire was found flat after being parked. Car towed in for repair to Mini Cooper dealership. I was informed tire could not be repaired. Sidewall damage. Appeared sidewall ruptured in two places. No scuff marks. Retired NY State Trooper could not see any scuff marks. Cracks and rupture in two locations approximately 9 to 10 inches apart. This tire had 272 miles on it. Tire size is 205/45R17 mounted on 2023 Mini Cooper SE. There were no warning lamps. As far as tire shake the car has warning system if car gets near white line the steering wheel shakes so difficult to tell if it may have shaken as a warning of tire failure. If this had failed on expressway it may have caused accident and injury. This is new car 2023 did not inspect for cracks. After replacing the damaged tire I took possession of damaged tire so it can be inspected by our insurance or Mini Cooper to help with repair of $417 and possible replacement of all 4 Hankook for a more reliable brand.