Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
70–25K
1925–50K
1850–75K
375–100K
6100–150K
1150K+
54 reports with mileage · 131 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports3 fire reports7 injury reports
What owners actually said
185 reports
Mileage unknown · Aug 5, 2001
Service Brakes, Hydraulic
SITTING AT STOP SIGN WHEN LOUD "POP" OCCURRED-CAR STARTED ROLLING; BRAKE PEDAL WENT TO FLOOR WITHOUT ANY RESULT-USED PARKING BRAKE TO STOP & AVOID TURNING CAR-RELEASED BRAKE TO ROLL OUT OF INTERSECTION-AGAIN PEDAL WENT TO FLOOR WITHOUT RESULT-AGAIN USED EMERG. BRAKE TO STOP ON SIDE OF ROAD-TOW OPERATOR CHECKED BRAKE FLUID LEVEL(…
Read full complaint
SITTING AT STOP SIGN WHEN LOUD "POP" OCCURRED-CAR STARTED ROLLING; BRAKE PEDAL WENT TO FLOOR WITHOUT ANY RESULT-USED PARKING BRAKE TO STOP & AVOID TURNING CAR-RELEASED BRAKE TO ROLL OUT OF INTERSECTION-AGAIN PEDAL WENT TO FLOOR WITHOUT RESULT-AGAIN USED EMERG. BRAKE TO STOP ON SIDE OF ROAD-TOW OPERATOR CHECKED BRAKE FLUID LEVEL(FULL) AND UNDER CAR FOR LEAKS(NONE) THEN PRESSED BRAKE PEDAL WHICH WENT TO FLOOR WITH NO RESULTS-DEALER CLAIMS HOLE IN "DIAPHRAM" AND PREVIOUS COULD NOT HAPPEN ONLY POWER BRAKING OUT-THIS IS NOT SO THERE WERE NO BRAKES POWER OR OTHERWISE WORKING ON THIS CAR (EXCEPTION OF EMERG. BRAKE. *AK
NHTSA ODI #749884
Mileage unknown · Jul 30, 2001
Vehicle Speed Control
ACCELERATOR PEDAL STICKS FROM VEHICLE STATIONARY POSITION. APPLYING ENOUGH FORCE TO BREAK IT FREE, RESULTS IN SUDDEN ACCELERATION.*AK
NHTSA ODI #749405
Mileage unknown · Jul 17, 2001
Structure
WHILE DRIVING AT APPROXIMATELY 50 MPH REAR BUMPER DISCONNECTED FROM VEHICLE AND FELL OFF. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT PLASTIC PINS THAT HOLD BUMPER TO VEHICLE BROKE.*AK *SLC
NHTSA ODI #893054
Mileage unknown · Jul 17, 2001
Vehicle Speed Control
WHILE VEHICLE IS IN GEAR AND STOPS WITH BRAKE APPLIED IT WILL SURGE FORWARD SUDDENLY, AND ENGINE WILL RUNAWAY. DEALERSHIP HAS EXAMINED VEHICLE AND INFORMED CONSUMER THAT CARBON BUILD UP ON ACCELERATOR. THIS WILL BE A REOCCURRING PROBLEM. *AK *SLC
NHTSA ODI #893053
Mileage unknown · Jun 26, 2001
Power TrainCrash
WHILE VEHICLE WAS PARKED AND KEYS WERE IN A LOCKED POSITION CONSUMER'S CHILD WAS ABLE TO SWITCH GEAR SHIFT FROM PARK TO DRIVE WITHOUT BRAKE PEDAL BEING APPLIED. DEALER HAS NOT BEEN CONTATCED.*AK DEALER STATED EVERYTHING WAS FUNCTIONING AS NORMAL. *SLC
NHTSA ODI #891317
Mileage unknown · Jun 26, 2001
Service Brakes, Hydraulic
FRONT BRAKES ARE GRINDING AND DON'T GRAB EVENLY. ALSO, CALIPER WEARS OUT ON INSIDE. CONTACTED DEALER, AND DEALER STATED MOVING PARTS ARE NOT COVERED.*AK
NHTSA ODI #891313
Mileage unknown · Jun 25, 2001
Service Brakes, HydraulicTires
BRAKES ARE GRINDING AND MAKING STREAKING NOISE. ALSO, TIRES ARE SPLIT. DEALERSHIP IS AWARE OF THE PROBLEM.*AK
NHTSA ODI #891170
Mileage unknown · Jun 22, 2001
Seats
RIGHT MIDDLE CAPTAIN SEAT RELEASES FROM THE SEAT TRACK AND WILL NOT LOCK IN PLACE, CAUSING SEAT TO ROLL FORWARD . DEALER HAS REPLACED SEAT TRACK TWICE. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ODI #891051
Mileage unknown · Jun 22, 2001
Power Train
STEERING WHEEL WILL MOVE TO THE LEFT AND RIGHT DURING SLOW SPEEDS ON SMOOTH ROADS. THE MOVMENT IS VISUAL AND CAN BE FELT WHEN HANDS ARE ON THE STEERING WHEEL. EXCESSIVE DELAY WHEN SHIFTING FROM REVERSE TO DRIVE AND NOISE CAN BE HEARD WHEN TRANS IS SHIFTING FROM 2ND TO THIRD.
NHTSA ODI #747267
Mileage unknown · Jun 19, 2001
Vehicle Speed Control
THE ACCELERATOR STICKS IN AN UNPREDICTABLE MANNER THAT HAS CAUSED NEAR ACCIDENTS.*AK
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Consequence & remedy
Consequence: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: MINIVANS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.
Consequence & remedy
Consequence: IF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.
Remedy: DEALERS WILL REPLACE THE TAIL LAMP SOCKETS.
VEHICLE DESCRIPTION: MINI VANS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. IN SOME CASES, THE ACTUATOR SPRING IN THE LATCH COULD DEFORM AFTER REPEATED USE, CAUSING THE LATCH TO REMAIN IN THE UNLATCHED POSITION. IF THIS OCCURS, THE SEAT WILL SLIDE FREELY ON THE SEAT TRACK AND THE SPRINGS ON THE TRACK WILL MOVE THE SEAT TO THE EASY ENTRY POSITION TOWARD THE FRONT OF THE VEHICLE.
Consequence & remedy
Consequence: AN UNLATCHED SEAT TRACK COULD RESULT IN AN INCREASED RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT TRACK FOR THE SECOND ROW RIGHT HAND SIDE CAPTAIN'S CHAIR, WHICH INCLUDES THE EASY ENTRY AND EXIT LATCH MECHANISM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04020 · Failing Headlights
Opened Feb 26, 2004 · Closed Jun 24, 2004
Status: closed (inferred from source dates) · Exterior Lighting:headlights
NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 1999, THE SUPPLIER OF THE HEADLIGHT FOR NISSAN AND FORD CHANGED TO A BULB USING THE STAINLESS STEEL TERMINALS THAT DID NOT MEET ORIGINAL SPECIFICATIONS.ON JULY 17, 2000, THE SUPPLIER BEGAN USING A BULB MEETING THE VEHICLE MANUFACTURER'S SPECIFICATIONS.THIS PROBLEM CAN AFFECT INDEPENDENTLY EITHER HEADLIGHT BUT DOES NOT CAUSE SIMULTANEOUS FAILURE OF BOTH HEADLIGHTS. THE PROBLEM ALSO DOES NOT AFFECT FRONT PARKING LAMPS.AS A RESULT, THE COMPLAINTS TYPICAL REPORT SINGLE FAILURE OF ONE HEADLIGHT.THERE ARE NO CRASHES OR LOSS OF VEHICLE CONTROL REPORTED.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
1999 Mercury Villager Problems, Complaints & Recalls | Skip That Year
Illustration