2008 Mercury Sable

The contact owns a 2008 Mercury Sable. While the contact's son was driving at an undisclosed speed, the vehicle was involved in a crash. The contact's son was the only occupant in the vehicle during the crash. The contact stated that none of the air bags deployed. The contact stated that there were two impacts to the vehicle during the crash. The first impact was on the front passenger's side of the vehicle, in which the front passenger's side door and rear door were crushed. The contact stated that the second impact was when the vehicle drove through a fence and crashed into a house and the cement porch. The vehicle was towed to the residence. The contact stated that the vehicle was deemed total loss by her insurance provider and the insurance provider of the other driver who crashed into the vehicle. The paramedics arrived on the scene and performed a medical evaluation on the contact's son. The contact then arrived on the scene and took her son to the emergency room for further medical attention. The contact's son sustained injuries to the left side that struck the driver’s side window, and the front of the head from possibly striking the steering wheel, a slight concussion, injury to the left arm, neck and back. The contact's son was referred to a doctor who was a specialist with spinal cord injuries. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,241.

On April 12 I exited my drive onto the 55 mph highway in front of my house when suddenly the car began to shudder. I jammed the gas to get up to speed to prevent oncoming cars from hitting me which made the problem much worse. It was violently shuddering and wouldn’t accelerate. I took my foot off the gas which stopped the shaking. I gassed it slowly and I could accelerate to speed much slower than I would have liked. It wasn’t smooth. One half mile later it suddenly and violently began again. Taking my foot off the gas it smoothed out and I could accelerate again. I changed plans and went to the service garage to see what the problem was. It seems the problem is a known issue that hasn’t been addressed. I’m glad there were no cars coming from the opposite direction which could have impacted the drivers side while I was floundering out of my drive. I will enclose the garages assessment.

The contact owns a 2008 Mercury Sable. The contact stated their daughter was driving at 55 mph, when the driver was approaching an intersection at a red light the driver depressed on the brake pedal and the brake pedal went straight to the floor and the vehicle could not stop causing the vehicle to hit the vehicle in front of them in the rear. The air bags did not deploy. The driver does not remember if there was any warning light illuminated on the vehicle. The crash caused damage to the front bumper and pushed in the front grill and hit the radiator of the vehicle. There were no injuries reported. A police report was filed. The contact was a former mechanic and inspected the vehicle but could not diagnose the failure, but was concern that there was an issue with anti- lock brake system. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 160,000.

THE PASSENGER HEATED SEATS ARE NOT WORKING AND MAKING SHORT CIRCUIT AFFECTING THE WHILE CAR ELECTRIC SOMETIMES, A LOT OF REVIEWS ONLINE STATING THAT THIS HAPPENS DUE TO OVERLOAD ON THE GROUND WIRE IN THE MODULE PLUG WHICH TOASTS AND MAKE THE SHORT IN THE CIRCUIT , I JUST BOUGH THE CAR , THE PREVIOUS OWNERS DID NOT USE THIS FEATURE.

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE DOING BASIC MAINTENANCE, THE CONTACT NOTICED THAT THE DRIVER'S SIDE REAR SPRING WAS FRACTURED AND THE REAR SUB FRAME BOLTS FAILED CAUSING THE SUBFRAME TO DROP. THE VEHICLE WAS TOWED TO THE TOYCEN FORD (1000 CHIPPEWA CROSSING BLVD, CHIPPEWA FALLS, WI 54729, (715) 723-6060) WHERE THE VEHICLE WAS INSPECTED. THE TECHNICIAN DETERMINED THAT THE VEHICLE WAS UNREPAIRABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING IN REVERSE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS LATER TAKEN TO HENNESSY FORD LINCOLN ATLANTA (LOCATED AT 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, (770) 624-0200) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

STEERING FROZE UP AND COULD NOT TURN TO LEFT / WAS HARD TO STEER AND THEN WHEN TRYING TO TURN LEFT COULD NOT DO IT, HAD TO MAKE RIGHT HAND TURNS. TOOK IT TO THE FORD DEALER I BOUGHT THE CAR FROM (2015) THEY SAID THERE WAS NO RECALLS AND HAD TO REPLACE THE STEERING GEAR/ COST ,ME $600.00 THERE WERE NO COMPLAINTS ON THE CAR FAX OF TROUBLE. .BOUGHT THE CAR IN NOV 2015 AND HAD TO HAVE STEERING FIXED IN JUNE OF 2016. TODAY I WENT TO SEE IF THERE WAS ANY RECALLS LATELY AND FOUND 51 COMPLAINTS ABOUT THIS CAR AND A LOT OF THEM WERE FOR STEERING AND POWER TRAIN. DON'T YOU THINK THIS SHOULD BE A RECALL. GOING TO LOOK FOR A NEW CAR AND NOT A FORD