Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
80–25K
1825–50K
3050–75K
1875–100K
16100–150K
8150K+
98 reports with mileage · 160 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
22 crash reports4 fire reports15 injury reports
What owners actually said
258 reports
58,500 miles · Jan 4, 2005
Suspension
WHILE BACKING OUT OF THE DRIVEWAY FRONT COIL SPRING BROKE, DAMAGING THE FRONT LEFT TIRE. CONSUMER RECEIVED A RECALL NOTICE FOR THE FRONT COIL SPRING SHIELD.04V332000/FRONT COIL SPRING. CURRENTLY, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. CONSUMER CONTACTED THE MANUFACTURER, WHO ADVISED CONSUMER TO CONTACT THE DEALERSHIP. C…
Read full complaint
WHILE BACKING OUT OF THE DRIVEWAY FRONT COIL SPRING BROKE, DAMAGING THE FRONT LEFT TIRE. CONSUMER RECEIVED A RECALL NOTICE FOR THE FRONT COIL SPRING SHIELD.04V332000/FRONT COIL SPRING. CURRENTLY, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. CONSUMER CONTACTED THE MANUFACTURER, WHO ADVISED CONSUMER TO CONTACT THE DEALERSHIP. CONSUMER CONTACTED THE DEALERSHIP, WHO URGED CONSUMER TO KEEP CONTACTING HIM FOR AVAILABILITY OF PARTS. *AK
NHTSA ODI #10106760
Mileage unknown · Jan 3, 2005
Suspension
NHTSA 04V332000 CONCERNING FRONT COIL SPRINGS. NO PARTS WERE AVAILABLE.*AK
NHTSA ODI #10106659
Mileage unknown · Dec 30, 2004
Suspension
NHTSA CAMPAIGN 04V332000; FORD ISSUED A FRONT COIL RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE IN ORDER TO DO REPAIRS.*AK
NHTSA ODI #10105572
Mileage unknown · Dec 29, 2004
Suspension
NHTSA CAMPAIGN 04V332000; MERCURY ISSUED A FRONT COIL SPRINGS RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THE DEALER STILL DOES NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE. *JB
NHTSA ODI #10105487
Mileage unknown · Dec 21, 2004
Engine And Engine Cooling
FUMES INSIDE CAR NOTICED, AND A SLIGHT STRANGE SOUND FROM CAR WHEN RUNNING. WHEN TAKEN TO SHOP TO FIND PROBLEM, A CRACK WAS NOTICED AT THE Y SHAPED PIPE CONNECTING TO BOTH CATALYTIC CONVERTERS. IN ORDER TO REPAIR THIS THE WHOLE SYSTEM HAS TO BE REPLACED EVEN THOUGH THE CONVERTERS ARE FINE.*AK
NHTSA ODI #10104255
80,000 miles · Dec 16, 2004
Suspension
WHILE PULLING OUT OF THE DRIVEWAY THE FRONT DRIVER'S SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE WAS PUNCTURED. VEHICLE HAD TO BE TOWED TO THE DEALER. *AK
NHTSA ODI #10104979
69,000 miles · Dec 12, 2004
Electrical SystemSteering
ON SEVERAL OCCASIONS, AFTER DRIVING MY 1999 MERCURY SABLE STATION WAGON IN MODERATE TO HEAVY RAIN, I LOSE POWER STEERING DURING TURNS. THE ALTERNATOR LIGHT ALSO COMES ON. I BELIEVE THE PROBLEM IS RELATED TO EXCESSIVE BELT SLIPPAGE FROM WATER. IT GOES AWAY IF I STOP FOR A FEW SECONDS TO LET THE BELT REGAIN TRACTION. THIS COND…
Read full complaint
ON SEVERAL OCCASIONS, AFTER DRIVING MY 1999 MERCURY SABLE STATION WAGON IN MODERATE TO HEAVY RAIN, I LOSE POWER STEERING DURING TURNS. THE ALTERNATOR LIGHT ALSO COMES ON. I BELIEVE THE PROBLEM IS RELATED TO EXCESSIVE BELT SLIPPAGE FROM WATER. IT GOES AWAY IF I STOP FOR A FEW SECONDS TO LET THE BELT REGAIN TRACTION. THIS CONDITION OCCURS UNEXPECTEDLY IS A RISK TO LOSS OF CONTROL DURING THE PERIOD OF TIME WITHOUT POWER STEERING. *JB
NHTSA ODI #10102810
36,270 miles · Dec 8, 2004
Seat BeltsSteering
REAR RIGHT PASSENGER SEAT BELT DID NOT RETRACT. DEALER STATED THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL 99V25000. ALSO, RACK AND PINION STEERING HAD TO BE REPLACED BECAUSE OF A SEAL LEAK.*AK *TC
NHTSA ODI #10101044
90,000 miles · Oct 21, 2004
Suspension
CAR WAS TWO YEARS OLD WHEN PURCHASED, AND HAD 60K MILES. I NOTED THAT CAR WOULD SHAKE, ESPECIALLY DURING BRAKING. I ALSO NOTED THAT VEHICLE PULLED TO ONE SIDE DURING BRAKING. I TOOK CAR TO SHOP AND FOUND THAT THE BRAKE DISCS HAD TO BE TURNED DUE TO WARPAGE. (I WAS TOLD THAT THIS WAS COMMON ON THESE VEHICLES, INCLUDING TUARUS…
Read full complaint
CAR WAS TWO YEARS OLD WHEN PURCHASED, AND HAD 60K MILES. I NOTED THAT CAR WOULD SHAKE, ESPECIALLY DURING BRAKING. I ALSO NOTED THAT VEHICLE PULLED TO ONE SIDE DURING BRAKING. I TOOK CAR TO SHOP AND FOUND THAT THE BRAKE DISCS HAD TO BE TURNED DUE TO WARPAGE. (I WAS TOLD THAT THIS WAS COMMON ON THESE VEHICLES, INCLUDING TUARUS') THIS ELEVIATED MOST OF THE PROBLEMS, BUT WAS TOLD THAT THE TIE RODS, AND TIE ROD ENDS WERE WORE OUT AND HAD TO BE REPLACED. I PERSONALLY LOOKED AT THE ORIGINAL TIE RODS AFTER THEY WERE REPLACED AND NOTED THAT THEY WERE WORE OUT. THIS PROBLEM COULD HAVE POSSIBLY RESULTED IN PREMATURE BRAKING AND LOSE OF CONTROL OF THE VEHICLE. THERE WAS A NOTABLE DIFFERENCE IN THE BRAKING DISTANCE AND ABILITY TO CONTROL VEHICLE AT HIGHER SPEEDS. I STILL HAVE THE ORIGINAL TIE RODS, AND ENDS.
NHTSA ODI #10096165
90,000 miles · Oct 21, 2004
Power Train
CAR HAS ALWAYS SHIFTED HARD. AT APPROXIMATELY 90K MILES AUTOMATIC TRANSMISSION STARTED TO FAIL EVIDENCED BY GEAR SLIPPAGE AND CAR DECELLERATING WHILE BEING DRIVEN. TRANSMISSION PUMP WAS ALSO "KNOCKING". CAR WAS TAKEN TO TRANSMISSION SHOP AND THEY STATED THAT A 10 CENT "O" RING HAD FAILED IN THE TRANSMISSION PUMP AND THAT THE …
Read full complaint
CAR HAS ALWAYS SHIFTED HARD. AT APPROXIMATELY 90K MILES AUTOMATIC TRANSMISSION STARTED TO FAIL EVIDENCED BY GEAR SLIPPAGE AND CAR DECELLERATING WHILE BEING DRIVEN. TRANSMISSION PUMP WAS ALSO "KNOCKING". CAR WAS TAKEN TO TRANSMISSION SHOP AND THEY STATED THAT A 10 CENT "O" RING HAD FAILED IN THE TRANSMISSION PUMP AND THAT THE TRANSMISSION PUMP HAD LITERALLY "COME APART". ALSO, THE TRANSMISSION PAN HAD A SMAL, SHINY INDENTION WHERE THE PUMP WAS LOCATED, FURTHER EVIDENCE OF WHERE THE PROBLEM POSSIBLY ORIGINATED. THEY HAD ALSO STATED THAT THEY HAVE SEEN NUMEROUS TUARUS' AND SABLES WITH THE SAME PROBLEM. TRANSMISSION WAS COMPLETELY REBUILT AT A COST OF $1700.00 AND THE PUMP WAS REPLACED WITH ONE WITH A METALLIC "O" RING TO HELP ELIMINATE FURTHER FAILURES. I PERSONALLY TAKE GREAT CARE AND PRIDE WITH MY VEHICLES AND ON AVERAGE HAVE CHECKED ALL FLUID LEVELS, INCLUDING THE TRANSMISSION FLUID ON A BIMONTHLY BASES. THE TRANSMISSION FAILURE WAS RATHER SUDDEN WITH NO WARNING, TO INCLUDE AN ENGINE LIGHT.
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
1999 Mercury Sable Problems, Complaints & Recalls | Skip That Year
Illustration