REAR SUBFRAME CONNECTION PASSENGER SIDE RUSTED THROUGH DUE TO FACTORY PUT AIR CONDITIONER CONDENSATE LINE SO THAT IT CONSTANTLY DUMPS CONDENSATE ON THIS AREA INSTEAD OF DRAINING CONDENSATE BEYOND AND TO THE GROUND. THE RESULT IS A RUSTED OUT SEVERED CONNECTION THEREBY CAUSING THE ENGINE AND TRANSMISSION TO BE HELD BY ONLY THREE …
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REAR SUBFRAME CONNECTION PASSENGER SIDE RUSTED THROUGH DUE TO FACTORY PUT AIR CONDITIONER CONDENSATE LINE SO THAT IT CONSTANTLY DUMPS CONDENSATE ON THIS AREA INSTEAD OF DRAINING CONDENSATE BEYOND AND TO THE GROUND. THE RESULT IS A RUSTED OUT SEVERED CONNECTION THEREBY CAUSING THE ENGINE AND TRANSMISSION TO BE HELD BY ONLY THREE OF THE FOUR CONNECTIONS NEEDED TO SAFELY HOLD ENGINE AND TRANSMISSION AS DESIGNED FROM THE FACTORY.
NHTSA ODI #10940302
65,988 miles · May 8, 2014
Structure
AFTER RAINS THE CAR GOT A WET FLOOR ON THE PASSENGER SIDE ,NO WET SPOTS ON ROOF OR WINDOWS. IT WAS LEAKING WATER FROM THE DASH BOARD COMPARTMENT BOTTOM.WHILE DRIVING ,THE HEATER WAS ON AND IT STARTED SMOKING FROM UNDER THE DASHBOARD COMPARTMENT BY PASSENGER SIDE I TURNED EVERYTHING OFF . I TOOK IT FOR REPAIR AND NOW, ON MAY IT …
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AFTER RAINS THE CAR GOT A WET FLOOR ON THE PASSENGER SIDE ,NO WET SPOTS ON ROOF OR WINDOWS. IT WAS LEAKING WATER FROM THE DASH BOARD COMPARTMENT BOTTOM.WHILE DRIVING ,THE HEATER WAS ON AND IT STARTED SMOKING FROM UNDER THE DASHBOARD COMPARTMENT BY PASSENGER SIDE I TURNED EVERYTHING OFF . I TOOK IT FOR REPAIR AND NOW, ON MAY IT RAINED HEAVY AGAIN AND IT HAS A PUDDLE IN THE PASSENGER SIDE AGAIN ,SAME SITUATION AS BEFORE, WATER CAME FROM INSIDE.IS THIS A SAFETY HAZARD? I BOUGHT THIS CAR ON NOVEMBER 2013 ,AND I KNEW TOO LATE ABOUT THE HEATING SYSTEM RECALL ,I DON'T KNOW IF IT WAS EVER REPAIRED ON THAT RECALL.FORD DEALER IN COLORADO SAYS THERE IS NO WAY TO CHECK IT.ACCORDING TO SOME WEBSITES IT NEEDS SOMETHING TO HAVE A PROTECTION UNDER THE WIPERS VENTS(COWL) AND IT IS A FACTORY MISTAKE. I HAVE HAD THE HEATING SYSTEM REPAIRED 2 TIMES,TOO EXPENSIVE FOR ME.I AM UNDER EMPLOYED. I WANT TO KNOW IF THIS IS A SAFETY HAZARD. IT IS THE ONLY WAY I COULD MAKE FORD TO FIX THIS RECALLED IF THE CAR WAS NEVER FIXED FOR THIS BEFORE.THANKS FOR YOUR HELP. *TR
NHTSA ODI #10587324
151,000 miles · Apr 24, 2011
StructureSuspension
SUB FRAME RUSTED THROUGH AROUND FRONT LOWER CONTROL ARM BOLTS CAUSING EXCESSIVE PLAY IN STEERING AND POSSIBLE SEPARATION OF CONTROL ARM FROM SUB FRAME. FRONT MOUNT BOLT IS RECESSED 1/2 INCH IN TO THE SUB FRAME WHERE WATER/SALT CAN COLLECT AND HAS NO WHERE TO DRAIN. *TR
NHTSA ODI #10397231
15,700 miles · Jan 4, 2011
Structure
TL*THE CONTACT OWNS A 1999 MERCURY SABLE. THE CONTACT STATED THAT EXCESSIVE RUST CAUSED THE STEERING COLUMN TO SNAP WHILE HE WAS DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FRAME HAD NOT BEEN COATED CORRECTLY AT PRODUCTION. THE MECHANIC REPAIRED THE FRAME AND STEERING COLUMN. THE CONTACT CALLED …
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TL*THE CONTACT OWNS A 1999 MERCURY SABLE. THE CONTACT STATED THAT EXCESSIVE RUST CAUSED THE STEERING COLUMN TO SNAP WHILE HE WAS DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FRAME HAD NOT BEEN COATED CORRECTLY AT PRODUCTION. THE MECHANIC REPAIRED THE FRAME AND STEERING COLUMN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,700. UPDATED 2/22/11 *CN UPDATED 12/06/2011 *LN
NHTSA ODI #10374107
140,000 miles · Jan 1, 2011
Structure
SUBFRAME OF VEHICLE IS SEVERELY RUSTED TO THE POINT WHERE IT IS STRUCTURALLY UNSOUND. MOST OF THE BODY ROT IS COVERED BY THE PLASTIC MOLDING UNDER THE DOORS, AND IS NOT VISIBLE UNTIL THE MOLDING IS REMOVED. IT SEEMS THAT WATER AND ROAD SALT MUST GET TRAPPED BETWEEN THE MOLDING AND METAL LEADING TO THE EXTENSIVE RUST. THE FRAM…
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SUBFRAME OF VEHICLE IS SEVERELY RUSTED TO THE POINT WHERE IT IS STRUCTURALLY UNSOUND. MOST OF THE BODY ROT IS COVERED BY THE PLASTIC MOLDING UNDER THE DOORS, AND IS NOT VISIBLE UNTIL THE MOLDING IS REMOVED. IT SEEMS THAT WATER AND ROAD SALT MUST GET TRAPPED BETWEEN THE MOLDING AND METAL LEADING TO THE EXTENSIVE RUST. THE FRAME BREAKING WHILE DRIVING AT HIGHWAY SPEEDS WOULD LEAD TO A CATASTROPHIC FAILURE WHICH COULD CAUSE A POTENTIALLY FATAL ACCIDENT. *TR
NHTSA ODI #10373703
135,030 miles · Jan 8, 2009
Structure
TL*THE CONTACT OWNS A 1999 MERCURY SABLE. THE CONTACT STATED THAT THE ROCKER PANELS WERE RUSTED AND ROTTED BEYOND REPAIR. THE ONLY THING HOLDING THE VEHICLE TOGETHER WAS THE ROOF OF THE VEHICLE. SHE NOTICED THE ISSUE AFTER THE VEHICLE FAILED INSPECTION. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THE CONTACT D…
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TL*THE CONTACT OWNS A 1999 MERCURY SABLE. THE CONTACT STATED THAT THE ROCKER PANELS WERE RUSTED AND ROTTED BEYOND REPAIR. THE ONLY THING HOLDING THE VEHICLE TOGETHER WAS THE ROOF OF THE VEHICLE. SHE NOTICED THE ISSUE AFTER THE VEHICLE FAILED INSPECTION. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THE CONTACT DID NOT PURCHASE AN EXTENDED SERVICE PLAN. THE FAILURE MILEAGE WAS 135,030.
NHTSA ODI #10254225
Mileage unknown · Aug 1, 2003
Engine And Engine CoolingExterior LightingPower TrainCrashInjury
PROBLEMS WITH ABS. *MR THE VEHICLE WAS IN TWO ACCIDENTS DUE TO THE INABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS, WHERE THE ABS DID NOT WORK. THE VEHICLE WAS IN FOR REPAIR 7 TIMES. THE FOLLOWING ARE REPAIRS AND OR PROBLEMS THE VEHICLE EXPERIENCED: TORQUE CONVERTER REPLACED AFTER TRANSMISSION FLUID WAS F…
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PROBLEMS WITH ABS. *MR THE VEHICLE WAS IN TWO ACCIDENTS DUE TO THE INABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS, WHERE THE ABS DID NOT WORK. THE VEHICLE WAS IN FOR REPAIR 7 TIMES. THE FOLLOWING ARE REPAIRS AND OR PROBLEMS THE VEHICLE EXPERIENCED: TORQUE CONVERTER REPLACED AFTER TRANSMISSION FLUID WAS FOUND LOW, EXHAUST LEAK FIXED, WASHER FLUID WOULD SPRAY WHEN THE TURN SIGNAL AND LIGHTS WERE ON, SHAKING WHEN THE BRAKES WERE APPLIED/RESURFACED ROTORS, TRUNK LEAKED WATER, REPLACED MULTI-FUNCTION SWITCH TO FIX WASHER FLUID PROBLEM, ABS NOT WORKING WHEN THERE WAS A PANIC STOP, LEFT AND RIGHT SPINDLE ASSEMBLY WAS REPLACED, FRONT END ROTORS WERE REPLACED AGAIN, WHEEL ALIGNMENT, THE ABS DID NOT ENGAGE AND CAUSED AN ACCIDENT, AND REPLACED LEFT SIDE OUTER TIE ROD END. *SCC *JB
NHTSA ODI #10031939
2,000 miles · May 20, 2003
Structure
ORIGINALLY THE PROBLEM BEGAN AS A SMALL LEAK INTO THE PASSENGER COMPARTMENT DURING RAINFALL. NOW IS A MAJOR LEAK DURING SMALLEST RAINFALL. COOLING/HEATING DUCTS BEGAN TO EMIT STRONG MUSTY ODOR. NOW AIR WILL NOT PASS THROUGH ANY DUCTS OTHER THAN FLOOR OR DEFROST (A/C ONLY PASSES THROUGH DEFROST OUTLET). LEAK DOES NOT OCCUR GO…
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ORIGINALLY THE PROBLEM BEGAN AS A SMALL LEAK INTO THE PASSENGER COMPARTMENT DURING RAINFALL. NOW IS A MAJOR LEAK DURING SMALLEST RAINFALL. COOLING/HEATING DUCTS BEGAN TO EMIT STRONG MUSTY ODOR. NOW AIR WILL NOT PASS THROUGH ANY DUCTS OTHER THAN FLOOR OR DEFROST (A/C ONLY PASSES THROUGH DEFROST OUTLET). LEAK DOES NOT OCCUR GOING THROUGH CAR WASH WHICH MAY BE REASON DEALER WAS UNABLE TO DUPLICATE PROBLEM. THEY TOLD ME "THERE IS NO LEAK, YOU MUST BE BRINGING THE WATER INTO THE CAR SOME OTHER WAY." THE AMOUNT OF WATER ENTERING IS SIGNIFICANT! *NLM
NHTSA ODI #10018974
Mileage unknown · Jul 10, 2002
Air BagsStructureCrashInjury
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40 MPH, AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER STATED THAT THE ASH TRY WOULD NOT STAY INPLACE DUE TO CENTER COSOLE FAILURE AND WAS REPLACED. *YH
NHTSA ODI #8013584
Mileage unknown · May 1, 2000
Structure
WAS DRIVING ALONG WHEN THE DOOR CAME OPEN BY ITSELF. AFTER THE DOOR WAS SHUT THE LOCKS "LOCKED " AGAIN. THE DOOR AND OTHERS WERE ALREADY "LOCKED". THE SAME THING HAPPEND THIS MORNING EXCEPT THE DOOR WAS JUST AJAR IT DIDN'T COMPLETELY OPEN. I WAS TRAVELING ABOUT 25 MPH WHEN IT HAPPENED TODAY. WHEN I STOPPED AND SHUT THE DOOR, THE…
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WAS DRIVING ALONG WHEN THE DOOR CAME OPEN BY ITSELF. AFTER THE DOOR WAS SHUT THE LOCKS "LOCKED " AGAIN. THE DOOR AND OTHERS WERE ALREADY "LOCKED". THE SAME THING HAPPEND THIS MORNING EXCEPT THE DOOR WAS JUST AJAR IT DIDN'T COMPLETELY OPEN. I WAS TRAVELING ABOUT 25 MPH WHEN IT HAPPENED TODAY. WHEN I STOPPED AND SHUT THE DOOR, THE LOCKS DIDN'T RESET OR CLICK AS THEY DID LAST NIGHT. *AK
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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