MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING (THIS IS VERY COMMON WITH THES…
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MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING (THIS IS VERY COMMON WITH THESE CARS AND VERY DANGEROUS, NEEDS IMMEDIATE ATTENTION!) AND HAD CAUSED VERY EXPENSIVE WIRING ISSUES. ALMOST ACTS EXACTLY LIKE THE TRANSMISSION IS GOING OUT - RPM'S ARE WAY TOO HIGH, THE VEHICLE WOULD NOT ACCELERATE IN THE MIDDLE OF CITY TRAFFIC, THE CAR JUMPED AT A STOPLIGHT AND CAUSED ME TO HIT THE CAR IN FRONT OF ME, AND IT DOESN'T SHIFT PROPERLY. PROBLEMS OCCURRED OUT OF NOWHERE AND ARE TOO DANGEROUS TO BE IGNORED BUT VERY EXPENSIVE TO BE FIXED. ITS VERY COMMON AND SHOULD BE RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED!!!!
NHTSA ODI #11043298
Mileage unknown · Oct 28, 2013
Interior LightingPower TrainVehicle Speed Control
2007 MERCURY MOUNTAINEER. CONSUMER WRITES IN REGARDS TO ACCELERATION AND CONSOLE LIGHTING ISSUES AND PROBLEMS WITH BACK WINDSHIELD WIPERS. *SMD
NHTSA ODI #10550211
97,700 miles · Nov 25, 2012
Vehicle Speed Control
WHEN BRAKING THE VEHICLE ACCELERATES, WHEN SLOWING DOWN TO A STOP SIGN OR A RED LIGHT AND IT HAPPENS WHEN PARKING FORWARD OR REVERSE. I RECENTLY PURCHASED THE VEHICLE 8/2012. I AM VERY DISPOINTED BECAUSE I REALLY LIKE THIS SUV. I HOPE THE DEALER WILL FIX THIS SPEED CONTROL PROBLEM FREE OF CHARGE BECAUSE THIS SITUATION COULD GET…
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WHEN BRAKING THE VEHICLE ACCELERATES, WHEN SLOWING DOWN TO A STOP SIGN OR A RED LIGHT AND IT HAPPENS WHEN PARKING FORWARD OR REVERSE. I RECENTLY PURCHASED THE VEHICLE 8/2012. I AM VERY DISPOINTED BECAUSE I REALLY LIKE THIS SUV. I HOPE THE DEALER WILL FIX THIS SPEED CONTROL PROBLEM FREE OF CHARGE BECAUSE THIS SITUATION COULD GET DANGEROUS. *TR
NHTSA ODI #10485935
50 miles · Feb 9, 2011
Vehicle Speed ControlInjury
TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING 12-14 MPH AND ATTEMPTING TO SLOW DOWN TO A STOP, THE VEHICLE LUNGED FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL MORE FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. ONCE WHILE DRIVING IN REVERSE, THE VEHICL…
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TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING 12-14 MPH AND ATTEMPTING TO SLOW DOWN TO A STOP, THE VEHICLE LUNGED FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL MORE FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. ONCE WHILE DRIVING IN REVERSE, THE VEHICLE LUNGED FORWARD AND PINNED HIS SON BETWEEN HIS VEHICLE AND ANOTHER. THE CHILD SUSTAINED ARM INJURIES. NO POLICE REPORT WAS FILED. THE FAILURE HAD BEEN OCCURRING SINCE 2008. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS UNSURE OF WHAT THE DEALER DID TO REMEDY THE PROBLEM. THE FAILURE CONTINUED AND PROGRESSED TO A MORE CONSISTENT PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 50,000.
NHTSA ODI #10381291
39,000 miles · Aug 11, 2010
Vehicle Speed Control
WHEN COMING TO SLOW STOP, THE VEHICLE WILL LUNGE FORWARD BEFORE COMPLETELY STOPPING. THIS BEHAVIOR STARTED SEVERAL MONTHS AGO AND WAS VERY RANDOM IN THE BEGINNING, BUT HAS BECOME MORE AND MORE FREQUENT - ALMOST EVERY TIME I COME TO COMPLETE STOP. VEHICLE ALSO HESITATES WHEN GAS IS PRESSED AND THEN SURGES FORWARD. THAT BEHAVIO…
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WHEN COMING TO SLOW STOP, THE VEHICLE WILL LUNGE FORWARD BEFORE COMPLETELY STOPPING. THIS BEHAVIOR STARTED SEVERAL MONTHS AGO AND WAS VERY RANDOM IN THE BEGINNING, BUT HAS BECOME MORE AND MORE FREQUENT - ALMOST EVERY TIME I COME TO COMPLETE STOP. VEHICLE ALSO HESITATES WHEN GAS IS PRESSED AND THEN SURGES FORWARD. THAT BEHAVIOR IS VERY RANDOM AT THIS STAGE, BUT CAR HAS DONE THAT OVER THE PAST YEAR. BECAUSE OF THE "LUNGING" AT STOPS, I HAVE TAKEN VEHICLE TO REPAIR SHOP AND THEY INDICATE THE VEHICLE'S COMPUTER NEEDS TO BE UPDATED. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR. *TR
NHTSA ODI #10348886
30,000 miles · Oct 6, 2009
Power TrainVehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON WITHOUT WARNING, IT ACCELERATED AND CRASHED INTO A STORE. THE POLICE GAVE HER A TICKET FOR CARELESS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. SHE WAS NOT INFORMED OF THE REPAIRS THAT WERE MADE TO THE VEHICLE. THE CONTACT HAS…
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TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON WITHOUT WARNING, IT ACCELERATED AND CRASHED INTO A STORE. THE POLICE GAVE HER A TICKET FOR CARELESS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. SHE WAS NOT INFORMED OF THE REPAIRS THAT WERE MADE TO THE VEHICLE. THE CONTACT HAS HAD PROBLEMS WITH THE VEHICLE SINCE SHE PURCHASED IT. PRIOR TO THE FAILURE, WHENEVER SHE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED WITHOUT WARNING; HOWEVER, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS DESTROYED PER THE INSURANCE COMPANY. THE CONTACT WAS ALWAYS CONCERNED ABOUT THE SAFETY RISK AND DEFECT IN THE VEHICLE . THE FAILURE AND CURRENT MILEAGES WERE 30000. UPDATED 11/04/09.*LJ THE CONSUMER STATED THE VEHICLE MADE A NOISE WHEN THE GEAR WAS PLACED IN REVERSE. UPDATED 11/05/09
NHTSA ODI #10286494
Mileage unknown · Apr 3, 2007
Vehicle Speed Control
2007 MERCURY MOUNTAINEER CUSTOMER STATES THAT THE CAR SUDDENLY SURGED AND WOULD NOT STOP UNTIL SHE PUT THE CAR IN PARK**CC *JB
NHTSA ODI #10187916
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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