MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING (THIS IS VERY COMMON WITH THES…
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MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING (THIS IS VERY COMMON WITH THESE CARS AND VERY DANGEROUS, NEEDS IMMEDIATE ATTENTION!) AND HAD CAUSED VERY EXPENSIVE WIRING ISSUES. ALMOST ACTS EXACTLY LIKE THE TRANSMISSION IS GOING OUT - RPM'S ARE WAY TOO HIGH, THE VEHICLE WOULD NOT ACCELERATE IN THE MIDDLE OF CITY TRAFFIC, THE CAR JUMPED AT A STOPLIGHT AND CAUSED ME TO HIT THE CAR IN FRONT OF ME, AND IT DOESN'T SHIFT PROPERLY. PROBLEMS OCCURRED OUT OF NOWHERE AND ARE TOO DANGEROUS TO BE IGNORED BUT VERY EXPENSIVE TO BE FIXED. ITS VERY COMMON AND SHOULD BE RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED!!!!
NHTSA ODI #11043298
Mileage unknown · Jan 31, 2016
Structure
THE REAR HATCH HINGE ON THE GLASS BROKE WHEN OPENING. IT ALMOST HIT ME IN THE HEAD
NHTSA ODI #10823346
6,000 miles · Jan 23, 2016
Electronic Stability Control (esc)StructureWheels
- SEAT ( DRIVER'S SEAT) AUTOMATICALLY MOVES WHILE DRIVING CAUSING A SAFETY ISSUES. - EXCESS WATER LEAKAGE AROUND LEFT DOOR JAM IN WATER RUN DOWN INTO BASE OF FLOOR - WATER SEEPAGE AROUND SUN ROOF - TIRE SENSOR ( LEFT)
NHTSA ODI #10821871
80,600 miles · Jan 23, 2015
Electrical SystemSteeringStructure
EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLING INTO OUR DRIVEWAY). I WILL C…
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EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLING INTO OUR DRIVEWAY). I WILL CONTACT DEALER, BUT WANTED SEARCH RECALLS FIRST. *TR
NHTSA ODI #10678546
Mileage unknown · Jan 30, 2008
Structure
WHILE DRIVING ON FREEWAY OVER A SMALL CRACK, DASHBOARD REPORTED THAT REAR DRIVER SIDE DOOR BECAME LOOSE, HAD TO PULL OVER AND RE-CLOSE THE DOOR. I DRIVE THIS ROUTE/LANE EVERYDAY TO WORK, IT HASN' T HAPPEN FOR SIX MONTHS (THAT'S WHEN I BOUGHT MY MOUNTAINEER). DON'T KNOW IF THIS IS A RANDOM EVENT OR DUE TO SOME DESIGN PROBLEM. IT …
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WHILE DRIVING ON FREEWAY OVER A SMALL CRACK, DASHBOARD REPORTED THAT REAR DRIVER SIDE DOOR BECAME LOOSE, HAD TO PULL OVER AND RE-CLOSE THE DOOR. I DRIVE THIS ROUTE/LANE EVERYDAY TO WORK, IT HASN' T HAPPEN FOR SIX MONTHS (THAT'S WHEN I BOUGHT MY MOUNTAINEER). DON'T KNOW IF THIS IS A RANDOM EVENT OR DUE TO SOME DESIGN PROBLEM. IT CAN BE SCARY, WHAT IF THE DOOR BECAME WIDE OPEN WHILE DRIVING! REMEMBER THE DOOR IS CLOSED BEFORE IT BECAME LOOSE. *TR
NHTSA ODI #10216464
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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