2000 Mercury Cougar

WHILE DRIVING HEADLIGHTS FLASHED ON AND OFF INTERMITTENTLY. CONSUMER PULLED OVER. THE LIGHTS CAME BACK ON FIFTEEN MINUTES LATER. THEN, CONSUMER DROVE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT BATTERY NEEDED TO BE REPLACED. . BUT THE PROBLEM RECURRED THE NEXT DAY. THEN, MECHANIC ANALYZED THE PROBLEM, AND INFORMED CONSUMER THAT THE VOLTAGE SENSOR CIRCUIT NEEDED TO BE REPLACED. *AK

WHILE DRIVING VEHICLE STALLED. THE CONSUMER WAS UNABLE TO RESTART THE VEHICLE, AND HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED DUE TO A SOLENOID SWITCH. THE CONSUMER INFORMED THE MECHANIC THAT WHEN THE GAS TANK WAS A QUARTER FULL VEHICLE STALLED WITHOUT WARNING. *AK THE ENGINE STALLED AS THE CONSUMER ATTEMPTED TO ACCELERATE. *SC *JB

THE LIGHTS ON MY DASHBOARD KEPT DIMING WHEN EVER I HAD HIT THE GAS. DID INFORM L/M OF PROBLEM AND HAD MADE AN APPOINTMENT FOR THEM TO LOOK AT IT. THEY INFORMED ME THERE WAS NO PROBLEM. THAT THIS DOES HAPPEN ON SOME COUGARS BUT NOT TO WORRY ABOUT IT. I BOUGHT IT IN AGAIN FOR SOMETHING AND MENTION THE DIMING AGAIN AND THEY SAID THE SAME THING TO ME. ON THE WAY HOME FROM WORK ONE DAY MY CAR STARTED TO LOSS POWER AND BY THE TIME I GOT HOME I DIDN'T HAVE ANY POWER. I CALLED L/M AND TOLD THEM OF THE PROBLEM. I WAS TOLD TO BRING MY CAR IN.THEY INFORM ME IT WAS MY ALTERNATOR. I HAD 3/36 WARR ON IT & I HAD NOT EVEN 37,000 ON IT AND L/M TOLD ME IT WASN'T COVER UNDER WARR AND WANTED TO CHARGE ME OVER $1000.00. THAT WAS ON 12/19/2002...ON 9/4/2004 I WAS DRIVING AND CAR WENT OUT ON ME AND I BOUGHT IT TO FIRESTONE AND THEY MY BATTERY WAS SO DEAD AND THEY COULDN'T EVEN FINISH THE TESTING AFTER PUTTING IN A NEW BATTERY THEY TOLD ME IT WAS MY ALTERNTOR.THIS IS THE 3RD ONE SINCE I PURCHASE MY CAR. I WAS TOLD THAT THE DIMING WHICH IS STILL HAPPENING WASN'T A PROBLEM AND NOW I AM ON MY 3 RD ALTERTNER. EVEN I KNOW THERE IS PROBLEM. THIS SHOULN'T BEEN HAPPENING ON A CAR LESS THEN 5 YRS OLD AND IT 3RD ALTERNATOR. *AK

FORD MOTOR COMPANY FUEL PUMP RECALL, POSSIBLE ENGINE STALLING.*MR THE CONSUMER'S RECEIVED A RECALL LETTER WHICH REFERENCE A HESITATION/SURGING PROBLEMS. THE CONSUMER CONTACTED THE DEALER WHO STATED THAT THEY HAD NOT RECEIVED THE NEWLY DESIGNED FUEL PUMPS AND TO CALL BACK IN LATE MAY. WHEN THE CONSUMER CALLED BACK IN LATE MAY THE PART WAS STILL NOT AVAILABLE. THE PART DID NOT ARRIVE UNTIL MID JULY AND THE CONSUMER DROPPED THE VEHICLE OFF THAT MORNING TO HAVE IT FIXED. WHEN THE CONSUMER ARRIVED THAT AFTERNOON TO PICK IT UP THE CONSUMER WAS TOLD THAT THE INCORRECT PART WAS ORDERED AND THE VEHICLE HAD TO KEPT OVERNIGHT. THE PUMP WAS FINALLY REPLACED THE NEXT DAY AND WHEN THE VEHICLE WAS PICK THE CONSUMER INDICATED THAT SHE SMELL FUEL INSIDE THE VEHICLE. THE CONSUMER WAS TOLD THAT HE SMELL WOULD GO AWAY IN A FEW DAYS. THE CONSUMER FELT THAT SOMETHING WASN'T RIGHT AN TOOK THE VEHICLE TO HER INDEPENDENT MECHANIC. HE FOUND THAT THE FLOOR UNDER THE BACK SEAT WAS CUT TO REMOVE THE OLD FUEL PUMP AND THAT THE NEW FUEL PUMP WAS SECURED WITH DUCT TAPE, NOT THE RETAINER RING. *NM

VEHICLE LOST POWER WHILE DRIVING DOWN HIGHWAY. REPLACED THE BATTERY AND TOOK TO SHOP TO HAVE ALTERNATOR AND WHATEVER ELSE LOOKED AT. MECHANIC COULD NOT FIND ANYTHING WRONG. BATTERY LIGHT STILL FLASHING. I'M SCARED THIS WILL HAPPEN AGAIN AND LEAVE ME STRANDED. ALSO HAVE HAD SAME ELECTRICAL PROBLEMS (POWER WINDOWS) AS EVERYONE ELSE, AS WELL AS SPENDING $600 ON BRAKES, AND TRUNK LATCH WON'T WORK. RADIO WORKS OFF AND ON. ALSO HAD TO REPLACE BUMPER AS IT WAS RIPPED OFF WHILE PULLING OUT OF PARKING SPACE. (NOT NEGLIGENC). *JB

SUN ROOF BROKEN ON MY 2000 MERCURY COUGAR 1) THERE WAS NO WARNING LEADING UP TO IT BREAKING. 2) I WAS OPENING THE SUN ROOF AND THEN A LOUD "POP" NOISE AND IT WOULDN'T MOVE. FORD USED PLASTIC RAILS FOR THE SUN ROOF AND THEY CAN'T SUPPORT IT. THEY LATER CORRECTED THE NEWER MODEL COUGARS WITH METAL RAILS BUT THEY WANT ME TO PAY ALMOST $1,000 TO LET THEM FIX IT. 3) IT IS STILL BROKEN. I PAYED MORE FOR THE SUN ROOF IN THE FIRST PLACE. THEY SHOULD FIX IT FOR FREE. *JB

I HAVE A 2000 MERCURY COUGAR THAT I BOUGHT BRAND NEW AND HAS BEEN SERVICE FAITHFULLY BY A DEALERSHIP. BUT RECENTLY IN THE PAST 2 MONTHS THERE HAVE BEEN 3 ALTERNATORS PUT ON MY CAR ALL RESULTING FROM THE SAME PROBLEM. THE CONSOLE LIGHTS FLICKER AND DIM, THE HEADLIGHTS FLICKER AND DIM, THE BATTERY LIGHT FLASHES AND EVENTUALLY IT STAYS LIGHTED AND THE GAUGES ZERO OUT AND THE CAR SHUTS DOWN STARTING WITH THE RADIO AND EVENTUALLY THE LIGHT GOES OUT AND THE CAR DIES. THIS HAS HAPPENED 3 TIMES TO ME WITHIN THE PAST MONTH ALL WHILE DRIVING IN LOT'S OF TRAFFIC. THE LAST TIME I WAS ABLE TO PULL OVER TO A PARKING LOT. I'VE SEEN THAT THERE ARE MANY OTHER COUGAR OWNERS WITH THE SAME YEAR AS MINE THAT ARE CONTINUOUSLY HAVING THE SAME PROBLEM OVER AND OVER. WHY? A BRAND NEW CAR SHOULD NOT BE DOING THIS AND TO COMPLETELY BREAK DOWN IN RUSH HOUR TRAFFIC IS DEFINITELY HORRIFYING. THE DEALERSHIP HAS JUST PUT THE 4TH ALTERNATOR ON AND SAYS THEY HAD TO REWIRE A HARNESS BUT DIDN'T SAY TO WHAT OR FOR WHAT. IT'S COSTING ME $700 AND HOW AM I TO BELIEVE THAT IT WON'T BREAK DOWN AGAIN WITH THE SAME PROBLEM. HOW COME FORD DOESN'T ISSUE A RECALL FOR THE ALTERNATOR/BATTERY/WIRING PROBLEM. A BRAND NEW CAR IS NOT SUPPOSED TO BREAK DOWN BEFORE IT'S PAID FOR. I'M DEFINITELY NOT BUYING ANOTHER MERCURY PRODUCT AGAIN.*AK