VEHICLE SHUT OFF AFTER BEING DRIVEN FOR HALF HOUR, AND FAILED TO START. THE DEALER REPLACED BATTERY/ALTERNATOR/ IGNITION SWITCH, AND RELAY, BUT THE PROBLEM CONTINUED. *AK AFTER ALL REPAIRS WERE MADE, PROBLEMS CONTINUED TO EXIST. *PH. ALSO THE BALL JOINT WAS REPLACED, THE TRUNK RELEASE DID NOT WORK. *JB
2000 Mercury Cougar
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cougar years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
99 reports with mileage · 112 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 63 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
211 reportsALTERNATOR IN MY 2000 MERCURY COUGAR FAILED FOR THE THIRD TIME. THE CAR IS NOW OUT OF WARRANTY AND I AM STUCK WITH THE BILL. FAILURE WAS FOLLOWED BY SMOKING IN THE ENGINE COMPARTMENT WHICH STEADILY INCREASED, SMALL FIRE EVOLVED SOON AFTERWARD. WAS ABLE TO PUT IT OUT WITH A BOTTLE OF COKE (A BRAND THAT HAS NEVER LET ME DOWN). …
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ALTERNATOR IN MY 2000 MERCURY COUGAR FAILED FOR THE THIRD TIME. THE CAR IS NOW OUT OF WARRANTY AND I AM STUCK WITH THE BILL. FAILURE WAS FOLLOWED BY SMOKING IN THE ENGINE COMPARTMENT WHICH STEADILY INCREASED, SMALL FIRE EVOLVED SOON AFTERWARD. WAS ABLE TO PUT IT OUT WITH A BOTTLE OF COKE (A BRAND THAT HAS NEVER LET ME DOWN). I WAS ASSURED BY THE DEALERSHIP THAT THIS ISSUE WAS TAKEN CARE OF SOME TIME AGO. I HAVE HATED THIS CAR FOR ALL OF ITS PROBLEMS AND HAVE SUCCESSFULLY STEERED PEOPLE AWAY FROM FORD PRODUCTS. I WILL NEVER PURCHASE ANOTHER DOMESTIC VEHICLE FOR AS LONG AS I LIVE. *AK
WHEN TRAVELING TO VISIT MY SISTER AT COLLEGE I WAS DRIVING APPOX. 85MPH BUT AFTER STOPPING TO STRETCH MY LEGS AT A REST STOP I CONTINUED TO TRY TO REACH MY PREVIOUS SPEED AND WHEN I TRIED TO GO OVER 80MPH THE CAR STARTED TO BUCK. I TOOK IT BACK TO THE DEALERSHIP AND I WAS TOLD THAT THE RPMS COULD NOT GO OVER A CERTAIN LEVEL SO …
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WHEN TRAVELING TO VISIT MY SISTER AT COLLEGE I WAS DRIVING APPOX. 85MPH BUT AFTER STOPPING TO STRETCH MY LEGS AT A REST STOP I CONTINUED TO TRY TO REACH MY PREVIOUS SPEED AND WHEN I TRIED TO GO OVER 80MPH THE CAR STARTED TO BUCK. I TOOK IT BACK TO THE DEALERSHIP AND I WAS TOLD THAT THE RPMS COULD NOT GO OVER A CERTAIN LEVEL SO THAT BASICALLY THEY SAID THAT A 2000 MERCURY COUGAR IS NOT ABLE TO REACH SPEEDS OVER 80MPH.*AK
MERCURY COUGAR 2000 AFTER AFTER DRIVING FOR AN HOUR OR MORE WITH OUTSIDE TEMPERATURE IN THE HIGH 90S OR LOW 100S BEGIN SURGING AND STUTTERING AND STOPS RUNNING. AFTER THE CAR COOLS IT WILL RESTART AND RUN. AFTER TALKING TO SEVERAL SERVICE MANAGERS AT SEVERAL DEALERSHIPS THE CONSENSUS IS THAT THE FUEL PUMP OVERHEATS AND STOPS W…
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MERCURY COUGAR 2000 AFTER AFTER DRIVING FOR AN HOUR OR MORE WITH OUTSIDE TEMPERATURE IN THE HIGH 90S OR LOW 100S BEGIN SURGING AND STUTTERING AND STOPS RUNNING. AFTER THE CAR COOLS IT WILL RESTART AND RUN. AFTER TALKING TO SEVERAL SERVICE MANAGERS AT SEVERAL DEALERSHIPS THE CONSENSUS IS THAT THE FUEL PUMP OVERHEATS AND STOPS WORKING. FORD/MERCURY WHEN CONTACTED DENIED THAT THERE WAS A PERVASSIVE PROBLEM BUT ALL OF THE DEALERSHIPS THAT I HAVE TALKED TO AND BROUGHT MY CAR INTO TO BE FIXED HAVE SEEN THIS PROBLEM.*AK
TRANSMISSION FAILURE AT 14000 MILES TRANSMIMSSION WAS REPLACED. FUEL PUMP REPLACED AT 14500 MILES. TRANSMISSON REPLACED SECOND TIME AT 21000 MILES. LCD DASHBOARD FEATURES NEVER WORKED PROPERLY, SERVICED TWICE FOR THE PROBLEM NEVER RESOLVED.*AK
PROBLEMS WITH VEHICLE'S ENGINE STALLING.*MR DEFECTIVE ALARM SYSTEM AND WINDOW. INVOICE STATES THAT WRENCH LIGHT CAME ON. *TS
PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WE…
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PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT COLD ENOUGH, THE CIGARETTE LIGHTER WAS BROKE, THE BRAKES MADE A GRINDING NOISE, THE DOOR LOCKS/LATCHES WERE INOPERATIVE, AND THE VEHICLE HAD A TRANSMISSION LEAK. *JB
THIS IS THE 2ND TIME THAT I AM REPLACING AN ALTERNATOR ON MY 2000 MERCURY COUGAR. THIS TIME, IT'S BEEN LESS THAN A YEAR SINCE I REPLACED THE OLD ONE. THIS SEEMS TO BE AN ONGOING PROBLEM WITH THE 2000 COUGAR, AND MERCURY/FORD HAVE NO INTENTIONS ON RECALLING THE VEHICLE FOR THIS PROBLEM. IT'S EXTREMELY FRUSTRATING THAT THE ALTER…
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THIS IS THE 2ND TIME THAT I AM REPLACING AN ALTERNATOR ON MY 2000 MERCURY COUGAR. THIS TIME, IT'S BEEN LESS THAN A YEAR SINCE I REPLACED THE OLD ONE. THIS SEEMS TO BE AN ONGOING PROBLEM WITH THE 2000 COUGAR, AND MERCURY/FORD HAVE NO INTENTIONS ON RECALLING THE VEHICLE FOR THIS PROBLEM. IT'S EXTREMELY FRUSTRATING THAT THE ALTERNATOR KEEPS GOING ON THIS VEHICLE. OF COURSE IT KEEPS HAPPENING AFTER THE WARRANTY IS UP, CAUSING YOU TO HAVE TO SHELL OUT HUNDREDS OF DOLLARS OVER AND OVER AGAIN. THIS LAST TIME, NOT ONLY DID I HAVE TO REPLACE THE ALTERNATOR, BUT I HAD TO PAY $175.00 FOR TOWING BECAUSE I WAS 75 MILES AWAY FROM HOME. THIS IS RIDICULOUS, AND I AM CONSIDERING GETTING RID OF THIS CAR ONCE IT IS PAID OFF NEXT YEAR. AND SINCE THERE ARE OTHER PEOPLE WHO ARE HAVING THE SAME PROBLEM, AND MERCURY/FORD DOES NOT WANT TO RECALL THIS VEHICLE, I WILL NEVER PURCHASE A CAR FROM THIS COMPANY AGAIN. CLEARLY THERE IS SOMETHING CAUSING THE ALTERNATOR ON THE 2000 MERCURY COUGAR TO KEEP GOING, BUT THE MAKER WILL NOT RECALL THE VEHICLE.*AK
VEHICLE STALLED IN TRAFFICE RESULTING IN LOSS OF POWER STEERING AND POWER BRAKE CONTROL. *MR *CB
FUEL PUMP GOES BAD 2ND TIME IN ONE YEAR. *NLM
Official recalls
304V421000 · Fuel System, Gasoline
Aug 30, 2004
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. THE CAMPAIGN BEGAN ON APRIL 16, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
01V031000 · Electrical SYSTEM:12V/24V/48V Battery:cables
Feb 6, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES. THE BATTERY CABLE WAS MISROUTED AND ITS ATTACHMENT TO THE ALTERNATOR CABLE WAS UNDER-TORQUED. IF MISROUTED, THE CABLE COULD CONTACT THE POWER STEERING LINE AND THE INSULATION COULD WEAR, RESULTING IN AN ELECTRICAL SHORT.
Consequence & remedy
Consequence: THE SHORT COULD POTENTIALLY RESULT IN A FIRE, STALLING, OR A NO-START CONDITION.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLE TO THE ALTERNATOR FOR DAMAGE AND, IF IT IS DAMAGED, WILL REPLACE THE CABLE. ADDITIONALLY, THE ROUTING OF THE CABLE WILL BE CORRECTED, AS NECESSARY, AND A ROUTING CLIP WILL BE ADDED. ALSO THE TORQUE ON THE ALTERNATOR ATTACHMENT OF THE CABLE WILL BE CHECKED AND, AS REQUIRED, WILL BE TIGHTENED TO SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
00V075000 · Service Brakes, Hydraulic:foundation Components
Mar 9, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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