2022 MERCEDES-BENZ S 580

The contact owns a 2022 Mercedes-Benz S580 equipped with Pirelli Tires, Tire Line: PZero PZ4, Tire Size: 255/35/R21, DOT Number: [XXX] . The contact stated that the vehicle was purchased 6 months prior and while observing the vehicle, both the front original tires had bubbles. The vehicle was taken to the dealer. The tires were replaced with the same brand and tire line. The contact stated that while driving approximately 40 MPH 4-months later, the passenger's side front tire had a blowout. The vehicle was towed to a different dealer. The tire was replaced with the same brand and tire line. The contact stated that 2 months later, the failure recurred with the passenger's side front tire where there were bubbles on the tire. The vehicle was taken to the initial dealer. The tire was replaced with the same tire and tire line. The failure recurred 5 months later. The vehicle was taken to the initial dealer where the tire was replaced with the same tire and tire line. The contact stated that the failure recurred 3 months later. The tire was not replaced. The manufacturer was not made aware of the failure. The vehicle failure mileage was approximately 2,815, and the tire failure mileage was approximately 2,815. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. The tires//rims on this vehicle are causing extremely excessive tire blowouts. I have had at least 5 tire blowouts in the last 6 months alone along with 8-10 tire changes due to bubble forming on sidewall. This is a widespread issue on this vehicle in which I have read that many others are also experiencing the same. The vehicle is available for inspection. 2. A tire blowout while driving can be extremely hazardous especially on the freeway. 3. The problem with this vehicle has been confirmed with the dealer. However, they are unable to pinpoint what is exactly causing these excessive tire blowouts. 4. No, the vehicle has not been inspected. 5. No warnings prior to incidents.

I am an owner of a 2022 Mercedes Benz. The car is equipped with optional 21" AMG wheels paired with Pirelli P Zero MO-S (Mercedes original equipment) tires. P255/35R21 front and P285/30R21 rear. With only 490 miles on the odometer I experienced a catastrophic failure of the front passenger-side tire after going over what seemed to be an insignificant pothole. While at the servicing dealer I noticed same car as mine with 21" wheels with a blown front driver-side tire and destroyed rim, I even took a picture of it. My service advisor confirmed that this is a very common issue that they see at least once or twice a month. That's in a city with maybe a 100 of these cars in total. "This should be a class action lawsuit" were his exact words. I had to wait over a week to get the car back as there is a nationwide shortage of this particular tire. My service advisor agreed that this also points to a higher than normal rate of failures that creates this shortage. I am an active member of the MBWorld.org forums where Mercedes owners come to discuss their vehicles. There are multiple threads about this very tire and a number of owners that experienced multiple failures, some as many as three times. It is common to have both the front and the rear tire fail after going over the same pothole, or in some instances the front tire failed while the rear developed a bubble and needed to be replaced as well. The only solution that people found was to replace Pirelli tires with Michelin Pilot 4S tires in the same size. I escalated this case to Mercedes-Benz Customer Advocacy and after several days was informed that Mercedes is not accepting responsibility for this faulty equipment and advised to seek resolution with Pirelli. This is clearly unacceptable and is not a matter of expenses or inconvenience. This is a huge safety risk as these tires seem to be either defective or unsuitable for such a heavy vehicle. At high speeds this could lead to fatal accidents.