2015 MERCEDES-BENZ ML250

On 8/15/23 on my parking explode air bag , completely make me blind.Nader air bag push my legs from brake and Car still was driving and stop a the wall, I was completely blind, destroyed my car ,Pain my legs , my arms my head incrediblo,my body is all blue, Thanks to God I am still life. Always I take care my car and I was in Mercedes -Benz dealer in Fletcher N C check my car before I wil drive back home to Florida he told me everything is good and safe .to drive .I need help .All my life I drive Mercedes-Benz .Mercedes mechanic must check car before release to customer to drive ,Please help me with nader car.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. THE CONTACT WAS TOWING AN UNKNOWN TRAVEL TRAILER WHEN THE VEHICLE BEGAN TO DRIFT TO THE RIGHT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS UNABLE TO CONTROL THE VEHICLE AND DROVE INTO A DITCH. THE CONTACT STATED ALL 4 AIR BAGS DEPLOYED. THE CONTACT STATED HIS WIFE SUSTAINED A BRUISE FROM THE SEAT BELT BUT DID NOT SEEK ANY MEDICINAL ATTENTION. THE CONTACT STATED THE LOCAL FIRE DEPARTMENT AND TOW COMPANY WAS ABLE TO TAKE THE VEHICLE OUT OF THE DITCH. A POLICE REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS DRIVABLE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. THE CONTACT STATED THAT THE ENGINE DEVELOPED A DIESEL FUEL LEAK OVER THE MOTOR, WHICH RAN ACROSS THE ENGINE. THE MOTOR WAS SOAKED WITH DIESEL FUEL. ALSO, WHILE DRIVING, THERE WAS AN ODOR OF FUEL INSIDE THE VEHICLE. THE CONTACT DROVE HOME AND CALLED VALLEY IMPORT (402 40TH ST S, FARGO, ND 58103, (888) 929-9843) TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN FOUND DIESEL FUEL ALL OVER THE ENGINE AND THE PAN UNDER THE ENGINE WAS FILLED WITH FUEL. THE CONTACT STATED THAT THE FUEL SOAKED UP ONE OF THE ENGINE MOUNTS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE CONTACT HEARD A POP SOUND. LATER THAT NIGHT, THE CONTACT ENTERED THE VEHICLE AND THE MOON ROOF EXPLODED. THE VEHICLE WAS TAKEN TO TYSINGER MOTOR CO (2712 MAGRUDER BLVD SUITE B, HAMPTON, VA 23666, (757) 865-8000) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE MOON ROOF WAS REPLACED; HOWEVER, THE CONTACT HEARD THE POP NOISE AGAIN WHILE DRIVING. THE MOON ROOF INADVERTENTLY SHATTERED AGAIN AND ENTERED THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOON ROOF SHATTERED DUE TO TRAUMA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TT *TR

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. THE CONTACT STATED THAT THE COLLISION PREVENTION ASSISTANCE FEATURE FAILED TO FUNCTION PROPERLY AND THE VEHICLE FAILED TO STOP SEVERAL TIMES. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL AND ALMOST EXPERIENCED A CRASH DUE TO AN INTERNAL OR ELECTRICAL FAILURE. THE DEALER (MERCEDES-BENZ OF ANAHEIM, 5395 E LA PALMA AVE, ANAHEIM HILLS, CA 92807, (714) 777-1900), WHO SOLD THE CONTACT THE VEHICLE, WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER DID NOT PERFORM A TEST DRIVE AND INDICATED THAT THE FEATURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND THE CONTACT WAS WAITING TO DETERMINE IF THEY COULD PROVIDE FURTHER TESTING TO DETERMINE IF THE COLLISION PREVENTION ASSISTANCE FEATURE WAS FUNCTIONING. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER COULD PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

DRIVING VEHICLE ALL DAY NO PROBLEMS .IT JUST TURNED 20,000 MILES. WAS DRIVING ON ROAD WHEN VEHICLE STARTED SURGING, LIKE OUT OF FUEL, WENT DOWN ROAD A LITTLE FURTHER AND IT HAPPENED AGAIN .THIS TIME I SMELLED STRONG DIESEL FUEL FUMES. SMOKE STARTING COMING OUT FROM UNDER HOOD. . I PULLED OFF ROAD AND SHUT CAR OFF. I OPENED HOOD LOTS OF SMOKE AND ENGINE COMPARTMENT COMPLETELY SOAKED WITH DIESEL FUEL ! HAD TO CALL ROADSIDE ASSISTANCE. GOT TOWED IN TO MERCEDES BENZ OF NORTH HAVEN CT. SERVICE DEPT TODAY SAYS LOOKS LIKE A RODENT CHEWED SOMETHING IN YOUR ENGINE COMPARTMENT. AND THAT CAUSED YOUR FUEL LEAK. THEREFORE WE ARE NOT COVERING ANYTHING UNDER WARRANTY. IT WILL COST ABOUT $4500 TO FIX .THIS IS RIDICULOUS AND VEHICLE IS UNDER FULL WARRANTY AND EXTENDED WARRANTY ! I WAS DRIVING THIS CAR ALL DAY .IT BROKE DOWN AT 2:30 IN THE AFTERNOON..MERCEDES BENZ IS LUCKY THE CAR DIDN'T CATCH FIRER AND BURN TO THE GROUND. MAURO MOTORS NEEDS TO MAKE GOOD ON THE WARRANTY AND FIX AT NO CHARGE. I HAVE A AUTOMOTIVE BACKGROUND AND JUST CANT BUY WHAT THEY ARE SAYING THE CAUSE IS FROM..WE OWN 2 MB VEHICLES AND THIS IS UNHEARD OF. WE WILL CONTACT OUR LAWYER ABOUT THIS ISSUE IF NOT RESOLVED. REGARDS, [XXX] [XXX] H: [XXX] C:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB