IllustrationWe had replaced tires on this van more than 7 times since we bought it, tomorrow it’s going again for new tires, we also lost Rim due to damage when rear passenger tire exploded on the highway.
2016 MERCEDES-BENZ Metris
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Metris years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
350–25K
1725–50K
750–75K
175–100K
0100–150K
2150K+
62 reports with mileage · 64 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports2 fire reports1 injury reports
Wheels complaints
7 reportsMercedes knew in 2018 there was a problem with weighing loading. On Sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more tires at my expense, since I only have 23,000 mil…
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Mercedes knew in 2018 there was a problem with weighing loading. On Sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more tires at my expense, since I only have 23,000 miles on vehicle. Have replaced 2 at 15,000 miles. Seems like Mercedes is just plain dragging this out and hoping said vehicle owners will drop the whole thing. Help!!
There is an open recall for 3 months whereby there is a possibility that wheels are inappropriately specified and not able to carry body weight. My van is constantly have trouble with tires/wheels breaking, ripping within no time. I feel like I’m buying new tires every 1-1.5 years. It is a constant state of low tire pressur…
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There is an open recall for 3 months whereby there is a possibility that wheels are inappropriately specified and not able to carry body weight. My van is constantly have trouble with tires/wheels breaking, ripping within no time. I feel like I’m buying new tires every 1-1.5 years. It is a constant state of low tire pressure warnings followed by replacing tires. In May 2022, I had an incident where torn/leaking tire was filled with air by MB roadside assurance and incorrectly installed on my van. The result was that the tire flew off my van while in motion. I replaced all 4 tires with a slighter higher load tire because I was so scared by the incident. Less than 3 months later, one of those tires was torn on the interior. Replaced again. Today I am driving and again one of the new tires suddenly indicates dropped pressure to 34 compared to others at 41. I feel that the rapidly deterioration of tires is due improperly indicated weight load.
Two failures of Wheel Speed Sensors. Right Front was first and just caused the computer to shut down anti lock breaking system. Most recent was Left Rear and caused transimission to go into “Limp”
REAR DRIVER'S SIDE WHEEL CAME OFF WHILE VEHICLE WAS IN MOTION ON THE ROAD
THE VEHICLE WEARS THE OUTER EDGES OF THE FRONT TIRES PREMATURELY POTENTIALLY CAUSING DANGEROUS HANDLING. THIS ISSUE HAS BEEN REPORTED BY MANY 2016 METRIS OWNERS.
SEVERE OUTSIDE TIRE WEAR ON THE FRONT LEFT AND RIGHT AXLE.
Official recalls
1322V482000 · Tires
Jul 7, 2022
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Consequence & remedy
Consequence: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
22V099000 · Back Over Prevention: Sensing System: Camera
Feb 22, 2022
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence & remedy
Consequence: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
22V066000 · Service Brakes, Hydraulic:fluid
Feb 8, 2022
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence & remedy
Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
21V055000 · Electrical System:software
Feb 5, 2021
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence & remedy
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
19V715000 · Electrical SYSTEM:12V/24V/48V Battery
Oct 8, 2019
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence & remedy
Consequence: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
19V290000 · Steering; Steering:electric Power Assist System
Apr 10, 2019
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence & remedy
Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Additional source detail variants (2)
Steering:electric Power Assist System
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Steering
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
18V837000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Nov 29, 2018
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
18V335000 · Power Train:automatic Transmission
May 22, 2018
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Consequence & remedy
Consequence: Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
17V595000 · Steering:electric Power Assist System
Sep 22, 2017
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence & remedy
Consequence: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
17V272000 · Electrical System:software
Apr 21, 2017
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence & remedy
Consequence: The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V244000 · Seat Belts:pretensioner
Apr 10, 2017
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Consequence & remedy
Consequence: If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Remedy: DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
17V148000 · Lane Departure: Blind Spot Detection
Mar 7, 2017
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
Consequence & remedy
Consequence: If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Remedy: DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
16V342000 · Power Train:axle Assembly
May 24, 2016
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
Consequence & remedy
Consequence: The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE18002 · Low Pressure Fuel Supply Hose Leak
Opened Mar 13, 2018 · Closed Jun 18, 2019
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metris vehicles manufactured from March 2, 2015 (SOP) to March 15, 2017.The defects may result in leakage from an upper hose connection that feeds the high-pressure fuel pump or from a lower hose connection of the fuel transition hose between the underbody fuel line and the Shrader valve.The upper connection defect was caused by thermal aging of the hose material (Veritas hose), resulting in a loss of elasticity over time.The thermal aging of the hose leads to a progressive reduction of sealing performance, which is most evident at low ambient temperatures.The problem was corrected by changing to a hose with better material properties (ContiTech hose).The lower connection defect was caused by a manufacturing process problem, where the hose clamp may have been installed using an incorrect tool.The recall remedy involves replacing the upper and lower hoses and clamps, as necessary, and ensuring proper installation. The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-002 to investigate nine (9) complaints (VOQs) reporting incidents of gasoline odor or leakage in nine (9) model year (MY) 2016 Mercedes-Benz Metris vans (subject vehicles).Eight (8) of the VOQs indicated that the problem occurred in cold ambient temperatures, either during engine warm-up after a cold start or after the vehicle had been parked and shutoff. Two (2) of the consumers have indicated to ODI that the problems were diagnosed by dealer service technicians as the upper hose connection defect.As part of PE18-002, ODI analyzed information related to the incidents reported to the Office by consumers and analyzed the information provided by Daimler Vans in response to ODI's information request letter.The fuel hose leak field experience shown in the Failure Report section of this resume all involve vehicles covered by the Daimler Vans recall.This Preliminary Evaluation is closed with recall 18V-837.VOQs associated with the investigation: 10936026, 10936184, 10991876, 11054491, 11057992, 11063437, 11063829, 11104437, 11138922, 11139024, 11140844, 1150262, 11152201.