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2017 MERCEDES-BENZ Glc

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 13 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports1 fire reports1 injury reports

What owners actually said

13 reports
Mileage unknown · Nov 6, 2025
Air Bags

Airbag front message

NHTSA ODI #11697823

62,000 miles · May 20, 2021
Visibility

The contact owns a 2017 Mercedes Benz GLC300. The contact stated while driving approximately 55 mph, suddenly there was a loud sound and vibration coming from the vehicle. After stopping the vehicle, it was discovered that sections of the panoramic roof had separated and dislodged from the vehicle. The vehicle was taken to the l…

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The contact owns a 2017 Mercedes Benz GLC300. The contact stated while driving approximately 55 mph, suddenly there was a loud sound and vibration coming from the vehicle. After stopping the vehicle, it was discovered that sections of the panoramic roof had separated and dislodged from the vehicle. The vehicle was taken to the local dealer who indicated that the vehicle was included in the NHTSA recall campaign number 21V197000 (Structure) however, the part needed to repair the vehicle was not yet available. The manufacturer was notified of the failure. The failure mileage was 62,000.

NHTSA ODI #11417939

8 miles · Dec 1, 2020
Fuel/propulsion System

FUEL LINE LEAK: THE TEMPERATURE IN S. FLORIDA HIT A LOW OF 45 DEGREES TONIGHT ON 1 DEC 2020, FIRST NOTING THE ISSUE DESCRIBED. UPON RETURN HOME FROM AN 8 MILE TOTAL TRIP TO THE STORE, MY DAUGHTERS EXITED THE VEHICLE AND NOTED A STRONG GASOLINE ODOR. UPON INVESTIGATION MYSELF, I FOUND GASOLINE POOLING BEHIND THE ENGINE WHERE TH…

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FUEL LINE LEAK: THE TEMPERATURE IN S. FLORIDA HIT A LOW OF 45 DEGREES TONIGHT ON 1 DEC 2020, FIRST NOTING THE ISSUE DESCRIBED. UPON RETURN HOME FROM AN 8 MILE TOTAL TRIP TO THE STORE, MY DAUGHTERS EXITED THE VEHICLE AND NOTED A STRONG GASOLINE ODOR. UPON INVESTIGATION MYSELF, I FOUND GASOLINE POOLING BEHIND THE ENGINE WHERE THE MAIN FUEL LINE CONNECTS TO A RUBBER HOSE. THE POOLING WAS ON THE REAR OF THE UNDERCARRIAGE COVER AS ALSO DESCRIBED BELOW. SIMILAR CASE FOUND ONLINE: HTTPS://WWW.BENZWORLD.ORG/THREADS/GASOLINE-LEAK.2936569/ "THERE IS A FUEL LEAK WHERE THE STEEL LINE FROM THE TANK CONNECTS TO A RUBBER HOSE NEAR THE FIREWALL. THERE IS APPARENTLY A REVISED FUEL LINE CONNECTOR AVAILABLE, NO RECALL AS YET. THIS JOINT IS APPARENTLY PART OF THE LOW-PRESSURE FUEL SYSTEM (4 BAR), NOT THE HIGH-PRESSURE SIDE (200 BAR)."

NHTSA ODI #11377402

Mileage unknown · Sep 21, 2020
Air BagsCrash

I HAD AN ACCIDENT AND REARENDEAD ANOTHER CA. HOWEVER MY AIRBAGS DIDN'T DEPLOYED.

NHTSA ODI #11360138

147,400 miles · Jun 14, 2020
Structure

THE PANORAMIC SUNROOF EXPLODED OUTWARD. I WAS DRIVING AT HIGHWAY SPEED. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED ON THIS VEHICLE

NHTSA ODI #11328810

41,000 miles · May 29, 2020
Seat Belts

WHEN THE VEHICLE IS IN MOTION(VARIOUS SPEED, 1 TIME AT HIGHWAY, 2 TIMES LOCAL STREETS), THE FASTEN SEATBELT LIGHT AND AUDIBLE WARNING CAME ON. ALSO, AT THE SAME TIME, THE SEATBELT TENSIONS (PULLS). THE DRIVER SEATBELT WAS FASTENED THE WHOLE TIME WHILE THIS WAS HAPPENING. *TR

NHTSA ODI #11326513

63,000 miles · Jan 9, 2020
Fuel/propulsion System

FEED LINE TO HIGH PRESSURE FUEL PUMP LEAKING TO ENGINE COMPARTMENT CAUSING ODOR WHEN STARTING IN COLD WEATHER (VEHICLE STATIONARY). HAS BEEN HAPPENING FOR A LONG TIME BUT SIMPLY DID NOT CONNECT THE DOTS.

NHTSA ODI #11298138

Mileage unknown · Jan 19, 2019
EngineService Brakes

SINCE THE LEASE PURCHASE IN 2017. THE GLC300 HAS BEEN IN SERVICE ON A QUARTERLY BASES FOR THE BRAKES (CONSTANT SQUEAKING MAKING FEEL UNSAFE) AND NOW A CONSTANT CHECK ENGINE LIGHT. THIS IS THE 4TH VEHICLE I LEASE AND BY FAR THE WORST. I CONTACTED MERCEDES USA ASKING THEM FOR A REPLACEMENT VEHICLE. I WAS WILLING TO ACCEPT A U…

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SINCE THE LEASE PURCHASE IN 2017. THE GLC300 HAS BEEN IN SERVICE ON A QUARTERLY BASES FOR THE BRAKES (CONSTANT SQUEAKING MAKING FEEL UNSAFE) AND NOW A CONSTANT CHECK ENGINE LIGHT. THIS IS THE 4TH VEHICLE I LEASE AND BY FAR THE WORST. I CONTACTED MERCEDES USA ASKING THEM FOR A REPLACEMENT VEHICLE. I WAS WILLING TO ACCEPT A USED OR LOANER CAR BUT THE ONLY THING THEY OFFERED WAS $1000 TOWARDS MY NEXT VEHICLE. AS OF TODAY, THE VEHICLE IS BACK IN SERVICE FOR THE 7TH OR 8TH TIME. I AM HOPING SOMEONE CAN HELP OR AT LEAST PREVENT THIS FROM HAPPENING TO SOMEONE. I HAVE ATTACHED ALL PAPERWORK FOR YOUR REVIEW. THANK YOU

NHTSA ODI #11170903

2,800 miles · Feb 14, 2017
Electrical SystemEngineStructureFire

"TAKATA RECALL" MY 2017 MERCEDES GLC 300 SUV CAUGHT RANDOMLY ON FIRE WHILE DRIVING 65 MPH ON THE FREEWAY. I WAS ABLE TO PULL ON THE SIDE.THEN WHILE ON THE PHONE DESCRIBING THE SITUATION TO THE SERVICE GUY; I SAW THE FIRE AND SMOKE ENTERED INSIDE THE VEHICLE AND I GOT OUT AFTER A LITTLE BIT CAUSE THE CAR HAD NO POWER TO OPEN DOOR…

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"TAKATA RECALL" MY 2017 MERCEDES GLC 300 SUV CAUGHT RANDOMLY ON FIRE WHILE DRIVING 65 MPH ON THE FREEWAY. I WAS ABLE TO PULL ON THE SIDE.THEN WHILE ON THE PHONE DESCRIBING THE SITUATION TO THE SERVICE GUY; I SAW THE FIRE AND SMOKE ENTERED INSIDE THE VEHICLE AND I GOT OUT AFTER A LITTLE BIT CAUSE THE CAR HAD NO POWER TO OPEN DOORS OR DO ANYTHING! I THINK THE PROBLEM WAS WITH ELECTRICITY! I WANT THE CAR NO MORE! I WILL RETURN IT BACK!

NHTSA ODI #10954561

1,000 miles · Feb 6, 2017
Visibility/wiper

WE WERE DRIVING DOWN THE FREEWAY, TRAVELING APPROXIMATELY 65 MPH IN OAKLAND, CA. THE WEATHER WAS CLEAR - NO RAIN AND APPROXIMATELY 60 DEGREES. ALL OF A SUDDEN, THERE WAS A LOUD NOISE LIKE A GUNSHOT AND OUR PANARAMIC SUNROOF SHATTERED. AT THE TIME, WE HAD A CARGO BOX ON TOP OF THE CAR (ON A FRAME THAT WAS NOT TOUCHING THE SUNROOF…

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WE WERE DRIVING DOWN THE FREEWAY, TRAVELING APPROXIMATELY 65 MPH IN OAKLAND, CA. THE WEATHER WAS CLEAR - NO RAIN AND APPROXIMATELY 60 DEGREES. ALL OF A SUDDEN, THERE WAS A LOUD NOISE LIKE A GUNSHOT AND OUR PANARAMIC SUNROOF SHATTERED. AT THE TIME, WE HAD A CARGO BOX ON TOP OF THE CAR (ON A FRAME THAT WAS NOT TOUCHING THE SUNROOF) SO IT IS UNLIKELY ANY PROJECTILE COULD HAVE HIT THE CAR. THE CARGO BOX WAS STILL AFFIXED TO THE CAR AND SECURE AFTER THE INCIDENT. IT WAS NOT AN EXTREME TEMPERATURE, NOR WAS THERE ANY EXTREME WEATHER (RAIN, SNOW, HAIL) AT THE TIME. THERE WERE NO UNDERPASSES NEARBY. MOST OF THE GLASS WAS CAUGHT BY THE SUNSHADE, BUT IF WE HAD THE SUNSHADE OPEN, THE GLASS WOULD HAVE ENTERED THE PASSENGER COMPARTMENT. WE HAVE OWNED THE CAR APPROXIMATELY TWO WEEKS AT THIS TIME.

NHTSA ODI #10949946

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.