NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
87 reportsMileage unknown · Jul 30, 2026
Engine
Error code P052E71 on a 2018 Mercedes-Benz GLC 300 4MATIC means the Positive Crankcase Ventilation (PCV) Regulator Valve Performance has a malfunction, specifically that the partial-load ventilation valve actuator is blocked. By research, i found that this is a very common problem on those engines, and no recalls from the compan…
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Error code P052E71 on a 2018 Mercedes-Benz GLC 300 4MATIC means the Positive Crankcase Ventilation (PCV) Regulator Valve Performance has a malfunction, specifically that the partial-load ventilation valve actuator is blocked. By research, i found that this is a very common problem on those engines, and no recalls from the company to fix their fault.
NHTSA ODI #11753763
Mileage unknown · Jun 3, 2026
EnginePower Train
Component Failure: The vehicle is equipped with the M274 2.0L turbocharged engine, which suffered a major internal mechanical defect. An authorized Mercedes-Benz dealership diagnosed the vehicle at 79,504 miles with a malfunction in the crankcase ventilation system alongside severe internal defects, quoting a total repair estima…
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Component Failure: The vehicle is equipped with the M274 2.0L turbocharged engine, which suffered a major internal mechanical defect. An authorized Mercedes-Benz dealership diagnosed the vehicle at 79,504 miles with a malfunction in the crankcase ventilation system alongside severe internal defects, quoting a total repair estimate of $9,851 to perform extensive engine work. Safety Risk: This known manufacturing defect involves premature failure and cracking of the pistons, which poses an immediate safety hazard due to potential catastrophic engine failure and sudden, complete loss of motor power while driving at highway speeds. The manufacturer has failed to offer an extended warranty or recall for this known issue on the 2018 model year.
NHTSA ODI #11741952
Mileage unknown · Apr 21, 2026
Electrical SystemUnknown Or Other
Safety Issue: Infotainment display screen produces scrambled pixels during Apple CarPlay navigation while driving. Description: When Apple CarPlay is connected and navigation is in use, the vehicle's infotainment display screen suddenly produces scrambled pixels, rendering the map and display unreadable. This malfunction occurs…
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Safety Issue: Infotainment display screen produces scrambled pixels during Apple CarPlay navigation while driving. Description: When Apple CarPlay is connected and navigation is in use, the vehicle's infotainment display screen suddenly produces scrambled pixels, rendering the map and display unreadable. This malfunction occurs without warning while the vehicle is in motion, creating a dangerous visual distraction for the driver and uncertainty of where and when to turn or exit. This is a known, recurring issue. On January 7, 2021, I brought this problem to Mercedes-Benz of Indianapolis (Repair Order #624027), where a firmware update was applied and the issue was allegedly resolved. The fix has not proven permanent — the problem has since recurred and continues to present a safety hazard while driving. Despite this being a widely documented issue affecting numerous Mercedes owners, Mercedes-Benz has not issued a recall or technical service bulletin that I am aware of. My dealer is requiring a diagnostic fee of over $250 to inspect the vehicle, and Mercedes-Benz USA customer service has been unreachable. Requested Action: I am requesting that NHTSA investigate this issue and consider whether a Technical Service Bulletin or recall is warranted given the safety implications of a sudden display malfunction while driving.
NHTSA ODI #11732752
Mileage unknown · Mar 10, 2026
Structure
While driving on interstate 4 in Florida with our grandchildren going approximately 70 mph the sunroof on our 2018 Mercedes GLC just exploded no object came into the vehicle and while glass came into the vehiclenot all the glass that made up the sunroof came into vehicle suggesting a pressure issue as apparently blew out
NHTSA ODI #11723228
Mileage unknown · Dec 31, 2025
Power Train
The contact's friend owns a 2018 Mercedes-Benz GLC 300. The contact stated that while the owner was driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended, and the gear shifter independently shifted to neutral(N). No warning lights were illuminated. In addition, the…
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The contact's friend owns a 2018 Mercedes-Benz GLC 300. The contact stated that while the owner was driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended, and the gear shifter independently shifted to neutral(N). No warning lights were illuminated. In addition, the contact stated that the failure was persistent. The contact stated that the owner forced the gear shifter out of neutral(N). The vehicle was taken to the dealer, where it was diagnosed that the transmission control unit had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall, but the VIN was not included in a recall. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA ODI #11708077
90,000 miles · Dec 2, 2025
Power Train
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while driving at various speeds, the vehicle shifted into gear initially without warning. The contact stated that while stopped at a light, the vehicle shut off with the "Transmission Malfunction Stop" message displayed on the instrument panel. The contact was…
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The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while driving at various speeds, the vehicle shifted into gear initially without warning. The contact stated that while stopped at a light, the vehicle shut off with the "Transmission Malfunction Stop" message displayed on the instrument panel. The contact was unable to move the vehicle, and the vehicle was towed to an independent mechanic. The mechanic ran a diagnostic test on the vehicle and initially stated that the front drive wheel sensor was defective; however, the contact was then informed that there were no issues with the sensor. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
NHTSA ODI #11702561
Mileage unknown · Nov 17, 2025
Unknown Or Other
I have P052E71 error code. It’s a crankcase ventilation malfunction. Seems to be a common issue reported widely online on various forums. Mercedes should place a recall on this. The car has 55k miles on it.
NHTSA ODI #11699931
60,000 miles · Nov 10, 2025
Air Bags
The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while operating the vehicle, the message "Front Air Bag Malfunction" was displayed, and the horn became inoperable. The vehicle was taken to the local dealer who diagnosed that the steering column and air bag clock spring were faulty and needed to be replaced.…
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The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while operating the vehicle, the message "Front Air Bag Malfunction" was displayed, and the horn became inoperable. The vehicle was taken to the local dealer who diagnosed that the steering column and air bag clock spring were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V627000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.
NHTSA ODI #11698503
Mileage unknown · Nov 6, 2025
Electrical SystemEngine
I had the engine light come on and took it to the dealership. They quoted me over 8 thousand dollars to fix. I took it to a repair shop that works on luxury cars and they fixed it for less than 1000 dollars. I had to have the transducer fixed in the turbo in my engine and when they did that they found oil in the electrical har…
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I had the engine light come on and took it to the dealership. They quoted me over 8 thousand dollars to fix. I took it to a repair shop that works on luxury cars and they fixed it for less than 1000 dollars. I had to have the transducer fixed in the turbo in my engine and when they did that they found oil in the electrical harness. That was caused by the oil seperator. They told me that it was a manufacture defect that has been well documented and to take it back to Mercedees Benz. They looked and found the oil but said my car did not produce a code and could not fix it. We escalated it to corporate that reviewed my case and said they still would not fix until it produced a code. Mercedees implemented an extended warranty for my car back in 2022 for emissions. They said they would cover it if it produces a code. I researched this problem and it said it posses a risk to me, my passengers and the public if it quits running or causes a fire. Corporate said its not a problem yet.
NHTSA ODI #11698021
Mileage unknown · Sep 16, 2025
Vehicle Speed Control
While pulling into a parking spot with my foot hovering above/on the break, the car lurched forward as if someone had floored the gas pedal. As my foot was already on the break, I slammed down onto the break and the car came to a stop, several feet ahead of the top of the parking spot, and into the woods. I called roadside assis…
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While pulling into a parking spot with my foot hovering above/on the break, the car lurched forward as if someone had floored the gas pedal. As my foot was already on the break, I slammed down onto the break and the car came to a stop, several feet ahead of the top of the parking spot, and into the woods. I called roadside assistance for the vehicle to be towed to the dealership for repair, as I did not find it safe to drive it. The dealership was unable to replicate the issue, but they told me that due to the severity of the issue, they weren't supposed to check it themselves. Instead, I needed to report a case to Mercedes Corporate and the communication from here would be handled directly between corporate and myself. It's been over three weeks since this occurred, and I have not received communication that the car has been tested further, or any next steps. The car is at the dealership. It's also important to note that this same issue also happened months before, while backing out of a parking spot in reverse. I didn't report it because it was a confusing thing to happen and I couldn't believe a car would gas on it's own. When it happened a second time, I knew it was a problem. This was not a case of user error or the floor mat being in a wrong position. What component or system failed or malfunctioned, and is it available for inspection upon request? Speed control / yes How was your safety or the safety of others put at risk? The car spontaneously accelerated and could have caused harm if people or structures were in its path. Has the problem been reproduced or confirmed by a dealer or independent service center? Has not been reproduced Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not that I know of Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
NHTSA ODI #11687525
Official recalls
12Dec 15, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
May 20, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence & remedy
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Mar 19, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence & remedy
Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Feb 12, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence & remedy
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Communication
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Feb 5, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence & remedy
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Nov 27, 2018
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
Consequence & remedy
Consequence: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Oct 1, 2018
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence & remedy
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
Structure:body:roof And Pillars
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
Sep 11, 2018
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLC300 4MATIC Coupe, GLC300, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG 4MATIC Coupe, and GLC43 AMG 4MATIC vehicles equipped with LED headlights. The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the color of the turn signal, replacing the LED module as necessary, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Mar 29, 2018
Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
Consequence & remedy
Consequence: In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
Remedy: MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Mar 15, 2018
Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence & remedy
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030012.
Additional source detail variants (2)
Seat Belts: Rear/other:buckle Assembly
Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030012.
Structure:body:roof And Pillars
Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030012.
Nov 14, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.
Consequence & remedy
Consequence: If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.
Remedy: MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.
Oct 6, 2017
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence & remedy
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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