Illustration2008 MERCEDES E350 WITH 18 INCH LOW PROFILE ALLOY WHEELS. I HAVE HAD TO REPLACE TWO RIMS WHICH WERE CRACKED CAUSING DEFLATION. LOW PROFILE 18 INCH ALLOY WHEELS. NO HARD DRIVING OR CURB INCIDENTS, JUST CRACKED. THE TIRE PLACE I TOOK IT TO SAYS THEY SEE A LOT OF THESE SPECIFIC RIM CRACKS ON MERCEDES OF THIS PERIOD.
2008 MERCEDES-BENZ E350
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2008 MERCEDES-BENZ E350 do not stand out strongly from the model-year median of 161.
About this comparison →How this year compares
Owner complaints by model year
Compare all E350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
60–25K
2025–50K
2650–75K
3375–100K
39100–150K
11150K+
135 reports with mileage · 38 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports9 fire reports7 injury reports
Wheels complaints
10 reportsI HAVE OWNED THIS VEHICLE FOR 2.5 YEARS. SINCE MAY OF 2013 I HAVE HAD TO REPLACE THREE WHEELS (RIMS). IT HAS GOTTEN TO THE POINT WHERE THEY ARE SO HARD TO LOCATE I HAVE HAD TO PURCHASE AFTER MARKET WHEELS. ONCE THE CRACK WAS RATHER LARGE AND THE LAST TWO WERE NOTICED WHEN I REPLACED THE TIRES ON THE VEHICLE. THEY WERE SMALLER AN…
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I HAVE OWNED THIS VEHICLE FOR 2.5 YEARS. SINCE MAY OF 2013 I HAVE HAD TO REPLACE THREE WHEELS (RIMS). IT HAS GOTTEN TO THE POINT WHERE THEY ARE SO HARD TO LOCATE I HAVE HAD TO PURCHASE AFTER MARKET WHEELS. ONCE THE CRACK WAS RATHER LARGE AND THE LAST TWO WERE NOTICED WHEN I REPLACED THE TIRES ON THE VEHICLE. THEY WERE SMALLER AND EVENTUALLY WOULD NOT HOLD AIR IN THE TIRE. THIS HAS TO BE A FLAW IN THE PRODUCT. *TR
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY AN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT PASSENGER'S SIDE WHEEL RIM WAS SLIGHTLY BENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMAT…
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TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY AN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT PASSENGER'S SIDE WHEEL RIM WAS SLIGHTLY BENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
ON TWO OCCASIONS I HAD LOSS OF TIRE PRESSURE ON FRONT WHEELS. EXAMINATION SHOWED THE ALLOY WHEELS TO BE CRACKED. THIS HAS HAPPENED TWO TIMES IN APPROXIMATELY 90 DAYS. I HAVE NOT HIT ANY POT HOLES. SOME TYPICAL ROAD BUMPS MAYBE BUT NO DEEP HOLES. I'VE HAD MANY VEHICLES SINCE 1958 BUT NEVER HAD WHEELS CRACKING. RESEARCH HAS SH…
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ON TWO OCCASIONS I HAD LOSS OF TIRE PRESSURE ON FRONT WHEELS. EXAMINATION SHOWED THE ALLOY WHEELS TO BE CRACKED. THIS HAS HAPPENED TWO TIMES IN APPROXIMATELY 90 DAYS. I HAVE NOT HIT ANY POT HOLES. SOME TYPICAL ROAD BUMPS MAYBE BUT NO DEEP HOLES. I'VE HAD MANY VEHICLES SINCE 1958 BUT NEVER HAD WHEELS CRACKING. RESEARCH HAS SHOWN QUITE A BIT OF PEOPLE WITH THE SAME LOW PROFILE TIRES USED ON THIS VEHICLE ARE ALSO HAVING CRACKED WHEELS AND LOSS OF TIRE PRESSURE. BESIDES BEING VERY COSTLY, THIS INDEED CAN BE A DANGEROUS SITUATION. LOSS OF TIRE PRESSURE CAN RESULT IN ACCIDENTS AND CAN SUBJECT VEHICLE OPERATORS TO DANGEROUS CONDITIONS WHEN CHANGING TIRES. I WROTE TO MERCEDES BUT THEY WILL NOT ADMIT TO THEIR WHEELS HAVING A PROBLEM. IT COULD BE POORLY DESIGNED WHEELS, THE USE OF LOW PROFILE TIRES OR A COMBINATION OF BOTH LEADING TO WHEEL FAILURES. *TR
SMALL POTHOLE HIT. RIM DESTROYED ALONG WITH TIRE. I HAVE PUT APPROXIMATELY 12 TIRES AND THREE RIMS ON THIS VEHICLE IN TWO YEARS. AFTER A SEARCH I NOW FIND OUT THAT RIM AND TIRE PROBLEMS ARE VERY COMMON ON THESE CARS. MY WIFE HAS DRIVEN FOR OVER 40 YEARS AND NEVER HAD A TIRE/RIM PROBLEM. *TR
WHILE TRAVELING AT ORDINARY SPEED ON EVEN INTERSTATE SURFACE (I-64) EAST BOUND THE REAR RIGHT TIRE OF MY MB E350W4 BLEWOUT. I WAS ABLE STABILIZE THE CAR AND EXIT THE HIGHWAY AS I WAS JUST THEN IN FRONT OF A AN EXIT. MY TIRES HAD BEEN RECENTLY INSPECTED DURING A REGULAR SERVICE OF MY CAR. THERE IS NO REASON OR EVENT WHICH COULD H…
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WHILE TRAVELING AT ORDINARY SPEED ON EVEN INTERSTATE SURFACE (I-64) EAST BOUND THE REAR RIGHT TIRE OF MY MB E350W4 BLEWOUT. I WAS ABLE STABILIZE THE CAR AND EXIT THE HIGHWAY AS I WAS JUST THEN IN FRONT OF A AN EXIT. MY TIRES HAD BEEN RECENTLY INSPECTED DURING A REGULAR SERVICE OF MY CAR. THERE IS NO REASON OR EVENT WHICH COULD HAVE CAUSED THE SUDDEN TIRE FAILURE. I HAVE FILED A COMPLAINT WITH CONTINENTAL TIRE CUSTOMER SERVICE, BUT THE COMPANY HAS FAILED TO ACKNOWLEDGE THAT THEIR PRODUCT MAY HAVE MANUFACTURING ISSUES. NOW I HAVE OBSERVED A BLEMISH DEVELOPING ON THE SIDEWALL OF ANOTHER TIRE. THE DEALER HAS SUGGESTED THAT "WE WATCHED IT" FOR A TIME AND SEE WHAT HAPPENS. MY TIRES ARE CONTINENTAL, CONTIPROCONTACT, 245/40 R18 93V, MS RADIAL. REPLACING THE TIRE COST ME SOME $350 SAND COULD HAVE COST ME MY LIFE OR VERY SERIOUS INJURY HAD I BEEN TRAVELING AT HIGHER SPEED OR IR THE FRONT TIRE HAD FAILED RATHER THAN THE REAR. I FIRMLY BELIEVE THESE TIRES POSE AN IMMEDIATE THREAT TO PUBLIC SAFETY. *TR
THIS MB E-350( [XXX] )OF 2008 WITH 18" DIAMETER RIMS IS VERY POORLY DESIGNED WHICH IS CAUSING SERIOUS ROAD HAZARD AND MAY LEAD TO DEATHS AS THE ALUMINUM ALLOY RIM ITSELF DAMAGE THE TIRE THEREBY DEVELOPING SLOW LEAK /BUBBLES AND ULTIMATELY A CAUSE FOR SERIOUS ROAD ACCIDENT LEADING TO POSSIBLE DEATHS TIMELY ACTION IS REQUIRED T…
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THIS MB E-350( [XXX] )OF 2008 WITH 18" DIAMETER RIMS IS VERY POORLY DESIGNED WHICH IS CAUSING SERIOUS ROAD HAZARD AND MAY LEAD TO DEATHS AS THE ALUMINUM ALLOY RIM ITSELF DAMAGE THE TIRE THEREBY DEVELOPING SLOW LEAK /BUBBLES AND ULTIMATELY A CAUSE FOR SERIOUS ROAD ACCIDENT LEADING TO POSSIBLE DEATHS TIMELY ACTION IS REQUIRED TO BAN 18" DIAMETER RIMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHENEVER THE VEHICLE IS IN MOTION THERE WAS A THUMPING NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY FOUND THREE OF THE FOUR WHEELS WAS BENT AND CRACKED. THEY REPAIRED THE WHEELS PER THE WARRANTY. AFTER THE VEHICLE WAS REPAIRED IT CONTINUED TO MAKE NOI…
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TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHENEVER THE VEHICLE IS IN MOTION THERE WAS A THUMPING NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY FOUND THREE OF THE FOUR WHEELS WAS BENT AND CRACKED. THEY REPAIRED THE WHEELS PER THE WARRANTY. AFTER THE VEHICLE WAS REPAIRED IT CONTINUED TO MAKE NOISE BECAUSE THE BENT WHEELS CAUSED OTHER PROBLEMS TO OCCUR ON THE AXLE AND TIRES. THE DEALER INFORMED HIM TO CHANGE THE TIRES BUT HE FELLS IT IS THE DEALER RESPONSIBILITY TO CHANGE THE TIRES AND REPAIR THE AXLE WHICH WAS NOT COVERED UNDER THE WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,000.
MB E-350 2008 IS EQUIPPED WITH LOW PROFILE TIRES CONTIPRO CONTACT 245/40 R 18 THE TIRES CONTACT DISTANCE FROM ROAD SURFACE TO BOTTOM OF RIM IS APP.2 INCH. THE RIM DIAMETER IS APP.19+ INCHES. THE WEIGHT OF THE VEHICLE FURTHER REDUCES THE CONTACT DISTANCE. THE MOMENTUM OF THE CAR AT NORMAL SPEED WHEN COMES ACROSS A SMALL POT W…
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MB E-350 2008 IS EQUIPPED WITH LOW PROFILE TIRES CONTIPRO CONTACT 245/40 R 18 THE TIRES CONTACT DISTANCE FROM ROAD SURFACE TO BOTTOM OF RIM IS APP.2 INCH. THE RIM DIAMETER IS APP.19+ INCHES. THE WEIGHT OF THE VEHICLE FURTHER REDUCES THE CONTACT DISTANCE. THE MOMENTUM OF THE CAR AT NORMAL SPEED WHEN COMES ACROSS A SMALL POT WHOLE OR AN OBJECT THE RIM OF THE CAR ITSELF BURST THE TIRE RESULTING INTO TIRE EXPLOSION AND BENDING OF THE RIM. THIS IS A SERIOUS SAFETY ISSUE AND IF NOT CORRECTED IN A TIMELY MANNER MAY LEAD TO SERIOUS ACCIDENTS INCLUDING DRIVER AND OTHER PASSERS BY INCLUDING ROAD DEATH 2)THIS HAPPENS 2 TIMES. MBUSA ROAD ASSISTANCE CAME 2 TIMES AND INSTALLED DUMMY TIRE CAME WITH THE CAR. 3) MB USA REFUSED TO CORRECT THE PROBLEM I STRONGLY BELIEVE THAT THIS IS A DEFECTIVE DESIGN AND MUST BE REVIEWED AS THE RIM ITSELF MAY EXPLODE THE TIRE AND GET BENT AS WELL. UPDATED IVOQ 01/21/11 *TR
TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHILE DRIVING 30 MPH OVER A POTHOLE THE TIRE EXPLODED. THE TIRE WAS A CONTINENTAL CONTIPRO CONTACT SIZE 245/40R18.93V. THE FRONT PASSENGER TIRE EXPLODED AND THE RIGHT REAR TIRE DEVELOPED A BLISTER AND THE RIM WAS NO LONGER ALIGNED. THE FAILURE COULD HAVE LED TO A FATALITY DUE TO THE…
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TL*THE CONTACT OWNS A 2008 MERCEDES BENZ E350. WHILE DRIVING 30 MPH OVER A POTHOLE THE TIRE EXPLODED. THE TIRE WAS A CONTINENTAL CONTIPRO CONTACT SIZE 245/40R18.93V. THE FRONT PASSENGER TIRE EXPLODED AND THE RIGHT REAR TIRE DEVELOPED A BLISTER AND THE RIM WAS NO LONGER ALIGNED. THE FAILURE COULD HAVE LED TO A FATALITY DUE TO THE POOR DESIGN. THE WHEEL RIM ON THE TIRES WAS 18 INCHES AND THE TIRE WAS TWO TO THREE INCHES OFF THE GROUND. THESE ARE THE ORIGINAL TIRE AND RIMS THAT CAME WITH THE VEHICLE. THERE WERE NO INJURIES AND THE VEHICLE WAS NOT DAMAGED WHEN THE FAILURE OCCURRED. ROADSIDE ASSISTANCE REPAIRED THE TIRES. THE VEHICLE WAS DRIVEN TO THE DEALER THE FOLLOWING DAY. THE DEALER STATED THAT THEY WERE AWARE OF THE PROBLEM AND THE DEFECT; YET, THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THEY WOULD GIVE HIM A FREE TIRE WHICH HE DID NOT RECEIVE. THE FAILURE MILEAGE WAS 20,000.
Official recalls
424V874000 · Visibility:sun/moon Roof Assembly
Nov 19, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
22V954000 · Visibility:sun/moon Roof Assembly
Dec 23, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
19V918000 · Visibility:sun/moon Roof Assembly
Dec 20, 2019
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
12V264000 · Suspension:rear
Jun 12, 2012
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.
Consequence & remedy
Consequence: IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA13003 · Fuel Leakage From The Fuel Tank
Opened Mar 15, 2013 · Closed Dec 19, 2014
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
Additional source detail variants (6)
Fuel System, Gasoline:delivery:fuel Pump
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
Fuel System, Gasoline:delivery
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
Fuel System, Gasoline
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
Fuel System, Gasoline:storage
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
Fuel System, Gasoline:storage:tank Assembly
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un