THERE'S BEEN SEVERAL COMPLAINTS ON THE ELECTRONIC STEERING LOCK (ESL) GOING BAD. I EXPERIENCED THIS DANGER EXACT FAILURE. THE CAR JUST HIT 80,000 MILES AND THIS FAILURE HAPPENED. WHEN THERE ESL LOCKS, YOU CANNOT TURN ON THE CAR TO DO ANYTHING. I HAPPENED TO BE OUT OF TOWN AND I HAD TO GET MY CAR TOWED HOME WHICH COSTED ME OVER $…
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THERE'S BEEN SEVERAL COMPLAINTS ON THE ELECTRONIC STEERING LOCK (ESL) GOING BAD. I EXPERIENCED THIS DANGER EXACT FAILURE. THE CAR JUST HIT 80,000 MILES AND THIS FAILURE HAPPENED. WHEN THERE ESL LOCKS, YOU CANNOT TURN ON THE CAR TO DO ANYTHING. I HAPPENED TO BE OUT OF TOWN AND I HAD TO GET MY CAR TOWED HOME WHICH COSTED ME OVER $400 AND DIVER THE STEERING WAS LOCKED THEY HAD TO USE SPECIAL DOLLIES TO TOW MY CAR. THE DEALERSHIP WAS GOING TO CHARGE ME $2200 TO DO THE REPAIR WHICH IS UNHEARD OF AND IT'S RIDICULOUS. THE VEHICLE WAS PARKED AND STATIONARITY. PUT THE KEY IN THE IGNITION AND NOTHING HAPPENS. I THOUGHT THE ISSUE WAS WITH THE IGNITION BUT IT'S THE STEERING LOCK SINCE IT WILL NOT UNLOCK. THE ISSUE APPEARS TO BE WITH THE MOTOR INSIDE OF THE UNIT FAILING.
NHTSA ODI #11289022
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2012 MERCEDES-BENZ C204 Problems, Complaints & Recalls | Skip That Year