Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Latches/locks/linkages. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
4,000 miles · Aug 9, 2009
Latches/locks/linkages
WE TOW A 2009 SMART PASSION CAB BEHIND OUR RV, AS ALLOWED BY SMART AND IN WRITING WITHIN ITS OWNERS MANUAL. TWICE NOW, WE HAVE LOST THE HOOD (OR AS SMART REFERS TO IT, THE SERVICE FLAP) WHILE TOWING. THE HOOD COMPLETELY DISENGAGES FROM ITS LOCATION AND BASICALLY FLAPS AROUND UNTIL THE CAR IS PULLED OVER TO A STOP. DAMAGE HAS …
Read full complaint
WE TOW A 2009 SMART PASSION CAB BEHIND OUR RV, AS ALLOWED BY SMART AND IN WRITING WITHIN ITS OWNERS MANUAL. TWICE NOW, WE HAVE LOST THE HOOD (OR AS SMART REFERS TO IT, THE SERVICE FLAP) WHILE TOWING. THE HOOD COMPLETELY DISENGAGES FROM ITS LOCATION AND BASICALLY FLAPS AROUND UNTIL THE CAR IS PULLED OVER TO A STOP. DAMAGE HAS OCCURRED TO THE HOOD, AND THE FIRST TIME WE IMMEDIATELY REPLACED IT AT A SMART DEALER WHO STATED IT MAY HAVE BEEN OUR PROBLEM DUE TO THE POSSIBILITY THAT WE MAY HAVE IMPROPERLY INSTALLED IT.. THE SECOND TIME IT OCCURRED (IN EXACTLY THE SAME MANNER) ANOTHER SMART DEALER TOOK IT TO THE MANUFACTURER WHO DECLARED THAT BY TOWING IT BEHIND THE RV WE HAD AN UNUSUAL AMOUNT OF TURBULENCE AND THEREFORE WAS NOT COVERED UNDER WARRANTY,NOR WAS THERE ANY 'FIX' FOR IT. MY CONCERN IS THAT THESE SAME TURBULENCE CAN BE FELT ON AN INTERSTATE BEHIND A LARGE VEHICLE OR IN A HIGH WIND. THEREFORE I FEEL THAT IT IS MORE OF A PROBLEM THAN THE MANUFACTURE WOULD CONFIRM. WE HAVE TWO OF THE SMARTS, THE OTHER ONE IS A 2008, AND THIS SITUATION HAS NEVER OCCURRED WHILE TOWING IT. *TR
NHTSA ODI #10279823
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2009 Mercedes Benz S Problems, Complaints & Recalls | Skip That Year
Illustration