SEAT BACK WARMER OVERHEATS/BURNS SMALL BURN - THE DRIVERS SIDE SEAT SEAT WARMER BURNED A WHOLE THROUGH THE MATERIAL AND THROUGH MY WIFE JACKET CAUSING A SMALL BURN ABOVE HER LEFT LEG. BASICALLY A THERMAL INCIDENT IN WHICH THE SEAT HAS A HOLE THE SIZE OF A QUARTER BURNED THROUGH THE SEAT COVER. WAS DRIVING HOME FROM WORK.
2007 Mercedes Benz ML320
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all ML320 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 10 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine And Engine Cooling. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seats. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
3 reportsDRIVER HEATED SEAT BACK CUSHION BURNED A HOLE THROUGH THE SEATBACK AND DRIVER'S COAT CAUSING HER TO SWERVE OFF ROAD ... NO COLLISION. CAR HAS 23,000 MILES AND WAS ONLY DRIVEN A MILE BEFORE INCIDENT. *TR
ON 2/16/09 WHILE OUT DRIVING WE SMELLED AN ELECTRICAL BURNING ODOR INSIDE OUR 2007 ML320CDI JUST AS WE ARRIVED AT OUR DESTINATION. WE LOOKED AROUND THE VEHICLE AND UNDER THE HOOD TO TRY AND FIGURE OUT WHAT WAS BURNING AND FOUND NOTHING UNUSUAL. THE ODOR WAS GONE BY THE TIME WE GOT BACK IN THE VEHICLE. WE CONTINUED TO DRIVE THE…
Read full complaint
ON 2/16/09 WHILE OUT DRIVING WE SMELLED AN ELECTRICAL BURNING ODOR INSIDE OUR 2007 ML320CDI JUST AS WE ARRIVED AT OUR DESTINATION. WE LOOKED AROUND THE VEHICLE AND UNDER THE HOOD TO TRY AND FIGURE OUT WHAT WAS BURNING AND FOUND NOTHING UNUSUAL. THE ODOR WAS GONE BY THE TIME WE GOT BACK IN THE VEHICLE. WE CONTINUED TO DRIVE THE VEHICLE WITH NO PROBLEMS AND NO ODORS UNTIL 2/21/09. ON THIS DAY WHILE RUNNING ERRANDS MY HUSBAND GOT OUT OF THE DRIVERS SEAT, CLOSED THE DOOR WHILE I REMAINED IN THE CAR AND I SAW THE DRIVERS SEAT BACK (NEAR THE DRIVER'S DOOR) START SMOKING. THE ELECTRIC HEATED SEATS WERE ON AT THE TIME. I IMMEDIATELY TURNED OFF THE HEAT TO THE SEATS AND THEN SHUT THE VEHICLE OFF. THERE WAS A BURN HOLE, ABOUT THE SIZE OF A NICKEL, IN THE SEAT CUSHION. ON MONDAY I CALLED OUR MERCEDES DEALERSHIP TO REPORT THE PROBLEM AND THEY TOLD ME TO BRING THE VEHICLE IN AS SOON AS POSSIBLE, BUT DO NOT USE THE HEATED SEATS UNTIL THEY CAN MAKE A REPAIR. WE TOOK THE VEHICLE TO THE DEALER ON 3/5/09. THE SERVICE ADVISOR TOLD US THEY HAVE SEEN SOME PROBLEMS LIKE THIS WITH THE SEAT BOTTOMS, BUT NOT THE SEAT BACK. WE WERE TOLD WE WOULD BE ABLE TO PICK UP THE REPAIRED VEHICLE ON 3/6/09. ON 3/6/09 WE WERE CALLED BY THE SERVICE ADVISOR AND TOLD THE SEAT BACK HAD TO BE ORDERED FROM GERMANY AND IT WILL TAKE AT LEAST 2 WEEKS FOR THEM TO RECEIVE IT. WE PICKED UP THE VEHICLE ON 3/6/09 AND ARE WAITING FOR THE PART TO COME IN. NO ONE WAS INJURED BY THE BURNING SEAT, BUT SOMEONE COULD HAVE BEEN BURNED. IT WAS HOT ENOUGH TO MELT THE LEATHER. THE THICK, WHITE SMOKE FILLED THE FRONT OF THE PASSENGER COMPARTMENT AND THE SMELL WAS AWFUL. THE SEAT WAS NOT JUST SMOLDERING, IT WAS BURNING, ALTHOUGH I NEVER SAW FLAMES, IT WAS LIKE A TOASTER GLOWING. *TR
Official recalls
224V298000 · Service Brakes, Hydraulic:power Assist:vacuum
Apr 26, 2024
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
22V315000 · Service Brakes, Hydraulic:power Assist:vacuum
May 9, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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