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2000 Mercedes Benz E Class

Owner reports · Recalls · Investigations

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There is not enough comparable history to draw a useful model-year comparison.

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Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

21 reports with mileage · 13 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

What owners actually said

34 reports
76,500 miles · Aug 22, 2008
Electrical System

DRIVING VEHICLE AT APPROXIMATELY 50 MPH AND ENGINE SUDDENLY STOPPED. PULLED TO SIDE OF ROAD WITHOUT THE USE OF POWER STEERING OR BRAKES. CAR WOULD NOT START FOR APPROXIMATELY 2 MINUTES. FINALLY STARTED AND DID NOT STALL AGAIN. NEXT DAY, SAME THING HAPPENED. WAS TOLD IT WAS A FAILURE OF THE CRANK POSITION SENSOR AND THAT THE…

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DRIVING VEHICLE AT APPROXIMATELY 50 MPH AND ENGINE SUDDENLY STOPPED. PULLED TO SIDE OF ROAD WITHOUT THE USE OF POWER STEERING OR BRAKES. CAR WOULD NOT START FOR APPROXIMATELY 2 MINUTES. FINALLY STARTED AND DID NOT STALL AGAIN. NEXT DAY, SAME THING HAPPENED. WAS TOLD IT WAS A FAILURE OF THE CRANK POSITION SENSOR AND THAT THEY ARE A COMMON FAILURE ON A MERCEDES. VEHICLE HAS 76K MILES. *TR

NHTSA ODI #10239384

108,000 miles · Apr 14, 2008
Suspension

SPRING PERCH FAILED, CAUSING LEFT FRONT SPRING TO BRAKE AND COLLAPSE ONTO TIRE.. FORTUNATELY THE CAR WAS STOPPED AT THE TIME OF THE FAILURE. *TR

NHTSA ODI #10224410

69,000 miles · Mar 25, 2008
Engine And Engine Cooling

DRIVER SIDE ENGINE MOUNT BROKE WHILE DRIVING AND AS A RESULT, THE HEAT SHIELD AROUND THE STEERING COLUMN BENT FROM THE ENGINE ROTATING. THIS RESULTED IN THE ALUMINUM SHIELD JAMMING THE STEERING COLUMN FROM TURNING. THIS OCCURRED DURING A SHARP CORNER AND STEERING INPUTS TO STRAIGHTEN THE VEHICLE DID NOT PRODUCE ANY RESULTS. V…

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DRIVER SIDE ENGINE MOUNT BROKE WHILE DRIVING AND AS A RESULT, THE HEAT SHIELD AROUND THE STEERING COLUMN BENT FROM THE ENGINE ROTATING. THIS RESULTED IN THE ALUMINUM SHIELD JAMMING THE STEERING COLUMN FROM TURNING. THIS OCCURRED DURING A SHARP CORNER AND STEERING INPUTS TO STRAIGHTEN THE VEHICLE DID NOT PRODUCE ANY RESULTS. VEHICLE NEARLY CRASHED INTO ONCOMING TRAFFIC. NEW HEAT SHIELD AND MOTOR MOUNTS ARE BEING REPLACED. OLD MOUNT WAS KEPT. THIS IS A WELL DOCUMENTED FAILURE ON MERCEDES BENZ E55 MOTORS. *TR

NHTSA ODI #10222288

110,000 miles · Feb 21, 2008
Electrical System

2000 MERCEDES E320 INSTRUMENT CLUSTER PIXEL FAILURE ..CLOCK AND GEAR SELECTION INDICATOR. REPLACED ORIGINALLY AT 60,000 KILOMETERS AND HAS RECENTLY FAILED AGAIN .MERCEDES WOULDN'T WARRANTY IT AS IT WAS OVER A YEAR. I HAVE HAD IT FIXED AFTER MARKET FOR $225.00 DOLLARS. *TR

NHTSA ODI #10218794

60,000 miles · May 25, 2007
Electrical System

MY 2000 MERCEDES E320 HAS INOPERABLE DISPLAYS FOR THE GEAR, TEMPERATURE, AND TIME. I AM VERY CONCERNED ABOUT THIS BECAUSE THIS IS MY WIFE'S VEHICLE. WITH THE DISPLAY BEING DEFECTIVE, IT IS POSSIBLE FOR AN INEXPERIENCED DRIVER TO PUT THE VEHICLE IN THE WRONG GEAR BECAUSE THERE IS NO VISUAL VERIFICATION AT EYE LEVEL, AS IS REQUI…

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MY 2000 MERCEDES E320 HAS INOPERABLE DISPLAYS FOR THE GEAR, TEMPERATURE, AND TIME. I AM VERY CONCERNED ABOUT THIS BECAUSE THIS IS MY WIFE'S VEHICLE. WITH THE DISPLAY BEING DEFECTIVE, IT IS POSSIBLE FOR AN INEXPERIENCED DRIVER TO PUT THE VEHICLE IN THE WRONG GEAR BECAUSE THERE IS NO VISUAL VERIFICATION AT EYE LEVEL, AS IS REQUIRED ON ALL CARS. I HAVE EVEN BEEN IN THE CAR WITH HER AND WITNESSED HER PUTTING THE CAR IN THE WRONG GEAR BECAUSE SHE WASN'T ABLE TO SEE THE GEAR WITHOUT LOOKING DOWN AT THE CENTER CONSOLE. MERCEDES IS AWARE OF THIS DESIGN DEFECT IN THE INSTRUMENT CLUSTER, BUT REFUSES TO REPAIR IT WITHOUT CHARGING THE CUSTOMER. THIS DEFECT HS BEEN KNOWN FOR YEARS AND THEY EVEN CONTINUED TO INSTALL THEM AFTER CUSTOMERS REPORTED THE DEFECT TO THEM BY THE HUNDREDS. I CONSIDER THIS A SAFETY ISSUE THAT SHOULD BE PAID FOR BY MERCEDES AS THEY ARE AWARE THAT IT IS A DEFECT IN THE DESIGN OF THE INSTRUMENT CLUSTER. ALL CARS THAT I HAVE DRIVEN HAVE THE GEAR CLEARLY DISPLAYED ON OR NEAR THE STEERING COLUMN. PLEASE LET ME KNOW IF THERE IS A FEDERAL REQUIREMENT FOR THIS FUNCTION TO WORK AT ALL TIMES. THANK YOU.

NHTSA ODI #10191754

61,000 miles · Feb 18, 2007
Electrical System

THERE ARE MANY OWNERS OF W210 2000 MERCEDES-BENZ E320 OWNERS THAT ARE HAVING INSTRUMENT CLUSTER MALFUNCTIONS. THE WIDESPREAD PROBLEMS WITH THE CLUSTER ARE WITH THE GEAR SELECTED, CLOCK, AND TEMPERATURE DISPLAY. THE DISPLAYS EITHER HAVE MISSING PIXELS OR ARE COMPLETELY NOT VISIBLE. ON MY VEHICLE, THE GEAR SELECTED AND CLOCK PIXEL…

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THERE ARE MANY OWNERS OF W210 2000 MERCEDES-BENZ E320 OWNERS THAT ARE HAVING INSTRUMENT CLUSTER MALFUNCTIONS. THE WIDESPREAD PROBLEMS WITH THE CLUSTER ARE WITH THE GEAR SELECTED, CLOCK, AND TEMPERATURE DISPLAY. THE DISPLAYS EITHER HAVE MISSING PIXELS OR ARE COMPLETELY NOT VISIBLE. ON MY VEHICLE, THE GEAR SELECTED AND CLOCK PIXELS ARE COMPLETELY OUT AND SEVERAL ON THE TEMPERATURE DISPLAY. HTTP://WWW.MERCEDESFORUM.COM/M_11418/MPAGE_2/KEY_/TM.HTM. *NM

NHTSA ODI #10182893

65,000 miles · Dec 14, 2006
Engine And Engine Cooling

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY, THERE WAS A LOSS OF ALL VEHICLE POWER, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THE ME CONTROL MODULE OF THE ENGINE FAILED AN…

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DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY, THERE WAS A LOSS OF ALL VEHICLE POWER, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THE ME CONTROL MODULE OF THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.

NHTSA ODI #10176145

Mileage unknown · Sep 8, 2006
Structure

I WANT TO BRING THIS MATTER TO YOU REGARDING THE MERCEDES BENZ MODEL W210 1997/2002 THEY ARE PRONE TO RUST ON THE DOOR/TRUNKS AND THE FRONT UPPER SPRING MOUNTS.. AS THE SPRING MOUNTS SEPARATED ON MY CAR AND CAUSED LOSS OF STEERING THE SPOT WELDS RUSTED OUT ON A SIX YEAR OLD CAR WITH 47,000 MILES THAT IS GARAGED AND DETAILED WE…

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I WANT TO BRING THIS MATTER TO YOU REGARDING THE MERCEDES BENZ MODEL W210 1997/2002 THEY ARE PRONE TO RUST ON THE DOOR/TRUNKS AND THE FRONT UPPER SPRING MOUNTS.. AS THE SPRING MOUNTS SEPARATED ON MY CAR AND CAUSED LOSS OF STEERING THE SPOT WELDS RUSTED OUT ON A SIX YEAR OLD CAR WITH 47,000 MILES THAT IS GARAGED AND DETAILED WEEKLY I DID A SEARCH AND THIS IS A KNOWN PROBLEM AND THIS SHOULD BE A RECALL FROM MBUSA I CONTACTED MBUSA AND WAS TOLD THE PROBLEM IS NOT COVERED SINCE ITS OUT OF WARRANTY..BTW EURO MBS HAVE A 10 YEAR RUST WARRANTY AND USA MBS HAVE A 4 YEAR WARRANTY FROM RUST... THIS SHOULD BE A RECALL BEFORE IT KILLS A DRIVER AND PASSENGERS! *JB

NHTSA ODI #10167702

48,000 miles · Aug 3, 2006
Unknown Or Other

SPILLED SMALL AMOUNT (2 OZ MAXIMUM) OF LIQUID FROM CUP HOLDER ONTO SHIFTER CONSOLE WHILE BRAKING. CAR WAS IMMEDIATELY DISABLED. IT WAS STUCK IN 2ND GEAR. DEALER TELLS ME AND I HAVE SUBSEQUENTLY VERIFIED ON VARIOUS MERCEDES OWNER FORUMS THAT THIS IS A SIGNIFICANT DESIGN FLAW WITH THIS CAR THAT SHOULD BE COVERED AS WARRANTY. R…

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SPILLED SMALL AMOUNT (2 OZ MAXIMUM) OF LIQUID FROM CUP HOLDER ONTO SHIFTER CONSOLE WHILE BRAKING. CAR WAS IMMEDIATELY DISABLED. IT WAS STUCK IN 2ND GEAR. DEALER TELLS ME AND I HAVE SUBSEQUENTLY VERIFIED ON VARIOUS MERCEDES OWNER FORUMS THAT THIS IS A SIGNIFICANT DESIGN FLAW WITH THIS CAR THAT SHOULD BE COVERED AS WARRANTY. REPAIR COST WAS OVER $1000. MOST EXPENSIVE TWO OUNCES OF FLUID I HAVE EVER SEEN. I REPORT THIS BECAUSE IT IS A VERY WIDESPREAD PROBLEM THAT MANY PEOPLE HAVE ENCOUNTERED. MB IS DELIBERATELY TRYING TO KEEP THIS QUIET. *JB

NHTSA ODI #10164418

118,890 miles · Jul 19, 2006
Structure

2000 MERCEDES BENZ E320. WITH 118,000 MILES, HAVING BEEN WELL-MAINTAINED, AND NEVER IN A MAJOR ACCIDENT, THE FRONT SUBFRAME OF THE CAR BROKE ALL THE WAY THROUGH, NEAR THE UPPER CONTROL ARM. THE FRONT END IMMEDIATELY MADE LOUD SCRAPING NOISES. UPON TAKING IT TO A DEALER, WE WERE TOLD IT WAS NOT SAFE TO DRIVE. WE WERE FIRST GIV…

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2000 MERCEDES BENZ E320. WITH 118,000 MILES, HAVING BEEN WELL-MAINTAINED, AND NEVER IN A MAJOR ACCIDENT, THE FRONT SUBFRAME OF THE CAR BROKE ALL THE WAY THROUGH, NEAR THE UPPER CONTROL ARM. THE FRONT END IMMEDIATELY MADE LOUD SCRAPING NOISES. UPON TAKING IT TO A DEALER, WE WERE TOLD IT WAS NOT SAFE TO DRIVE. WE WERE FIRST GIVEN AN ESTIMATE OF $9500 FOR THE REPAIR, AND TOLD IT WOULD TAKE FIVE WEEKS TO GET A REPLACEMENT SUBFRAME. THE MECHANIC WOULD NOT EXPRESS AN OPINION AS TO WHETHER IT WAS DEFECTIVE, ONLY THAT IT WAS VERY RUSTY, AND THAT IT WAS BROKEN. WE CONTACTED M-B USA. THEY OPENED A CASE, SENT OUT AN INVESTIGATOR. M-B USA WOULD NOT ADMIT THAT THE PREMATURE RUST, AND FAILURE, OF THAT SUBFRAME WAS THE RESULT OF A FACTORY DEFECT, BUT THEY AGREED TO PAY $3000 OUT OF THE FINAL PRICE QUOTE OF $7500. THEY MADE IT CLEAR THAT, IF WE EXPECTED TO GET MORE, WE WOULD HAVE TO SUE THEM. TO RECEIVE THE $3000, WE HAD TO SIGN A RELEASE. WE THEN FILED AN INSURANCE CLAIM WITH AAA, ON THE THEORY THAT THE DAMAGE MIGHT HAVE BEEN CAUSED BY SOME SORT OF ROAD INCIDENT (POTHOLE, ETC). HOWEVER, THE INSURANCE INVESTIGATOR INSPECTED THE CAR (AND TOOK PHOTOGRAPHS), AND THEN DENIED THE CLAIM, NOTING EXTENSIVE RUST THROUGHOUT THE UNDERBODY OF THE CAR, AND ON THE FRONT AND REAR SUBFRAME COMPONENTS. MY LATER RESEARCH DISCOVERED, MERCEDES-BENZ USED A TYPE OF STEEL ON STRUCTURAL COMPONENTS OF THEIR CARS CALLED HSLA (HIGH STRENGTH, LOW ALLOY). THEY USED THIS HSLA STEEL OSTENSIBLY BECAUSE OF ITS GREATER STRENGTH, AND CRASH RESISTANCE. IN THEORY, HSLA STEEL SHOULD HAVE HIGHER-THAN-NORMAL CORROSION RESISTANCE, SO IT'S MY BELIEF THAT MERCEDES-BENZ EITHER GOT BAD BATCHES OF THIS HSLA STEEL, OR THEY SUBSTITUTED AN INFERIOR GRADE OF STEEL. I DON'T KNOW HOW MANY CARS WERE PRODUCED HAVING THIS PROBLEM, BUT IT WORRIES ME. PEOPLE MAY BE DRIVING DOWN THE ROAD RIGHT NOW, UNAWARE THAT IMPORTANT STRUCTURAL COMPONENTS OF THEIR CARS MAY BE READY TO FAIL. *NM

NHTSA ODI #10162902

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP05007 · Transmission Malfunction

Opened Nov 7, 2005 · Closed Mar 27, 2006

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.

Power Train:automatic Transmission

THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.

PE03058 · Engine Crankshaft Pulley Failure

Opened Dec 17, 2003 · Closed Apr 22, 2004

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

SQ01010 · Sudden Engine Shut Down

Opened Sep 25, 2001 · Closed Feb 4, 2002

Status: closed (inferred from source dates) · Engine And Engine Cooling

No summary supplied.