NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
11 reportsClear category filterMileage unknown · Mar 18, 2011
Electrical System
I AM THE OWNER OF A 2000 E320. I HAVE BEEN HAVING CHRONIC PROBLEMS WITH HEADLAMPS, FOG LIGHTS, AND BRAKE LAMPS GOING OUT VERY FREQUENTLY. OFTEN, I RECEIVE AN ERROR MESSAGE THAT THE "LAMPS ARE INOPERABLE", AFTER CHECKING ALL BULBS, I FIND THIS IS NOT THE CASE, MERCEDES MAY NOT ADMIT TO THIS, BUT THERE IS AN ELECTRICAL PROBLEM W…
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I AM THE OWNER OF A 2000 E320. I HAVE BEEN HAVING CHRONIC PROBLEMS WITH HEADLAMPS, FOG LIGHTS, AND BRAKE LAMPS GOING OUT VERY FREQUENTLY. OFTEN, I RECEIVE AN ERROR MESSAGE THAT THE "LAMPS ARE INOPERABLE", AFTER CHECKING ALL BULBS, I FIND THIS IS NOT THE CASE, MERCEDES MAY NOT ADMIT TO THIS, BUT THERE IS AN ELECTRICAL PROBLEM WITH MANY OF THEIR CARS. I HAVE JUST RECENTLY (TWO DAYS AGO) HAD MY PASSENGER SIDE BULB HOUSING MELT AWAY. DON'T KNOW HOW LONG THAT BEEN HAPPENING. I BELIEVE I AM LUCKY THAT THE CAR HAS NOT CAUGHT ON FIRE AS OF YET WITH ALL OF THE ELECTRICAL ISSUES. THE ONLY GOOD NEWS I HAVE ABOUT THESE CONSTANT PROBLEMS IS, THE BODY REPAIR COMPANY FOR MERCEDES-BENZ OF SOUTH ATLANTA (GA), WILL SEE ME ON MONDAY TO SEE IF THEY CAN REPLACE THE HEADLAMPS HOUSING, PROVIDED THEY HAVE ONE IN STOCK. SO, "WISH ME LUCK" AND PRAY FOR MERCEDES TO DO THE RIGHT THING BEFORE SOMETHING BAD HAPPENS TO ONE OF THEIR CUSTOMERS...... *TR
NHTSA ODI #10392173
90,000 miles · Dec 15, 2009
Electrical System
90K MILES GAUGE CLUSTER LED CLOCK AND OUTSIDE TEMPERATURE DISPLAYS FAILING. CAN NOT READ NUMBER. NOT A MAJOR PROBLEM, BUT IT HAS LESS THAN 100K MILES AND IT'S A 2000 I HAD A 1996 AND NOW A 1993 WITH ALMOST TWICE THE MILEAGE AND ALL THE DISPLAYS WORK. *TR
NHTSA ODI #10295926
30,000 miles · Dec 7, 2009
Electrical System
MY CAR IS A 2000 MERCEDES E320 WITH ONLY 43,000 MILES AND THE INSTRUMENT PANEL HAS NOT BEEN WORKING FOR THE LAST 10,000 MILES. THE BENZ WON'T REPLACE IT OR FIX IT. THE DISPLAYS DON'T WORK!!! *TR
NHTSA ODI #10294681
Mileage unknown · Nov 1, 2008
Electrical System
2000 E320 CLUSTER IS NOT WORKING WHAT NUMBER AND DATE IS NOT SHOWING UP. I SEE ALOT OF PEOPLE HAVE THIS SAME PROBLEM I AM HAVING. *TR
NHTSA ODI #10247436
74,200 miles · Aug 22, 2008
Electrical System
WHILE DRIVING THE VEHICLE, A SMALL AMOUNT OF CONDENSATION DRIPPED FROM A WATER BOTTLE SITTING IN THE CENTER CUP HOLDER. IMMEDIATELY, THE WIDOWS WENT DOWN STARTLING ME AS TO WHAT WAS HAPPENING. THE WINDOW BECAME UNRESPONSIVE AND AT THIS POINT WAS STUCK IN THE DOWN POSITION. I WAS ABLE TO PUT THE WINDOW UP USING THE KEYLESS REM…
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WHILE DRIVING THE VEHICLE, A SMALL AMOUNT OF CONDENSATION DRIPPED FROM A WATER BOTTLE SITTING IN THE CENTER CUP HOLDER. IMMEDIATELY, THE WIDOWS WENT DOWN STARTLING ME AS TO WHAT WAS HAPPENING. THE WINDOW BECAME UNRESPONSIVE AND AT THIS POINT WAS STUCK IN THE DOWN POSITION. I WAS ABLE TO PUT THE WINDOW UP USING THE KEYLESS REMOTE. LATER THAT DAY, THE SWITCH BEGAN TO WORK THE WINDOWS BUT THE REAR WINDOWS NO LONGER WORK FROM THE FRONT SWITCHES NOR DOES THE LEFT SIDE MIRROR. UPON INVESTIGATION, OTHERS HAVE HAD THIS SAME ISSUE PROVING A DESIGN FLAW. THE ELECTRONIC CIRCUITRY POSITIONED BELOW THE CUP HOLDER IS NOT WATER PROOF AND THE SLIGHTEST AMOUNT OF WATER WILL SHORT CIRCUIT THE SYSTEM. OTHERS HAVE HAD THE ENTIRE TRANSMISSION LOCK DUE TO THE WATER INGRESS. MERCEDES BENZ SHOULD PROVIDE REPAIR UNDER A RECALL AND PROVIDE A REPAIR THAT WILL WATER PROOF THE CIRCUITS. *TR
NHTSA ODI #10239386
76,500 miles · Aug 22, 2008
Electrical System
DRIVING VEHICLE AT APPROXIMATELY 50 MPH AND ENGINE SUDDENLY STOPPED. PULLED TO SIDE OF ROAD WITHOUT THE USE OF POWER STEERING OR BRAKES. CAR WOULD NOT START FOR APPROXIMATELY 2 MINUTES. FINALLY STARTED AND DID NOT STALL AGAIN. NEXT DAY, SAME THING HAPPENED. WAS TOLD IT WAS A FAILURE OF THE CRANK POSITION SENSOR AND THAT THE…
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DRIVING VEHICLE AT APPROXIMATELY 50 MPH AND ENGINE SUDDENLY STOPPED. PULLED TO SIDE OF ROAD WITHOUT THE USE OF POWER STEERING OR BRAKES. CAR WOULD NOT START FOR APPROXIMATELY 2 MINUTES. FINALLY STARTED AND DID NOT STALL AGAIN. NEXT DAY, SAME THING HAPPENED. WAS TOLD IT WAS A FAILURE OF THE CRANK POSITION SENSOR AND THAT THEY ARE A COMMON FAILURE ON A MERCEDES. VEHICLE HAS 76K MILES. *TR
NHTSA ODI #10239384
110,000 miles · Feb 21, 2008
Electrical System
2000 MERCEDES E320 INSTRUMENT CLUSTER PIXEL FAILURE ..CLOCK AND GEAR SELECTION INDICATOR. REPLACED ORIGINALLY AT 60,000 KILOMETERS AND HAS RECENTLY FAILED AGAIN .MERCEDES WOULDN'T WARRANTY IT AS IT WAS OVER A YEAR. I HAVE HAD IT FIXED AFTER MARKET FOR $225.00 DOLLARS. *TR
NHTSA ODI #10218794
60,000 miles · May 25, 2007
Electrical System
MY 2000 MERCEDES E320 HAS INOPERABLE DISPLAYS FOR THE GEAR, TEMPERATURE, AND TIME. I AM VERY CONCERNED ABOUT THIS BECAUSE THIS IS MY WIFE'S VEHICLE. WITH THE DISPLAY BEING DEFECTIVE, IT IS POSSIBLE FOR AN INEXPERIENCED DRIVER TO PUT THE VEHICLE IN THE WRONG GEAR BECAUSE THERE IS NO VISUAL VERIFICATION AT EYE LEVEL, AS IS REQUI…
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MY 2000 MERCEDES E320 HAS INOPERABLE DISPLAYS FOR THE GEAR, TEMPERATURE, AND TIME. I AM VERY CONCERNED ABOUT THIS BECAUSE THIS IS MY WIFE'S VEHICLE. WITH THE DISPLAY BEING DEFECTIVE, IT IS POSSIBLE FOR AN INEXPERIENCED DRIVER TO PUT THE VEHICLE IN THE WRONG GEAR BECAUSE THERE IS NO VISUAL VERIFICATION AT EYE LEVEL, AS IS REQUIRED ON ALL CARS. I HAVE EVEN BEEN IN THE CAR WITH HER AND WITNESSED HER PUTTING THE CAR IN THE WRONG GEAR BECAUSE SHE WASN'T ABLE TO SEE THE GEAR WITHOUT LOOKING DOWN AT THE CENTER CONSOLE. MERCEDES IS AWARE OF THIS DESIGN DEFECT IN THE INSTRUMENT CLUSTER, BUT REFUSES TO REPAIR IT WITHOUT CHARGING THE CUSTOMER. THIS DEFECT HS BEEN KNOWN FOR YEARS AND THEY EVEN CONTINUED TO INSTALL THEM AFTER CUSTOMERS REPORTED THE DEFECT TO THEM BY THE HUNDREDS. I CONSIDER THIS A SAFETY ISSUE THAT SHOULD BE PAID FOR BY MERCEDES AS THEY ARE AWARE THAT IT IS A DEFECT IN THE DESIGN OF THE INSTRUMENT CLUSTER. ALL CARS THAT I HAVE DRIVEN HAVE THE GEAR CLEARLY DISPLAYED ON OR NEAR THE STEERING COLUMN. PLEASE LET ME KNOW IF THERE IS A FEDERAL REQUIREMENT FOR THIS FUNCTION TO WORK AT ALL TIMES. THANK YOU.
NHTSA ODI #10191754
61,000 miles · Feb 18, 2007
Electrical System
THERE ARE MANY OWNERS OF W210 2000 MERCEDES-BENZ E320 OWNERS THAT ARE HAVING INSTRUMENT CLUSTER MALFUNCTIONS. THE WIDESPREAD PROBLEMS WITH THE CLUSTER ARE WITH THE GEAR SELECTED, CLOCK, AND TEMPERATURE DISPLAY. THE DISPLAYS EITHER HAVE MISSING PIXELS OR ARE COMPLETELY NOT VISIBLE. ON MY VEHICLE, THE GEAR SELECTED AND CLOCK PIXEL…
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THERE ARE MANY OWNERS OF W210 2000 MERCEDES-BENZ E320 OWNERS THAT ARE HAVING INSTRUMENT CLUSTER MALFUNCTIONS. THE WIDESPREAD PROBLEMS WITH THE CLUSTER ARE WITH THE GEAR SELECTED, CLOCK, AND TEMPERATURE DISPLAY. THE DISPLAYS EITHER HAVE MISSING PIXELS OR ARE COMPLETELY NOT VISIBLE. ON MY VEHICLE, THE GEAR SELECTED AND CLOCK PIXELS ARE COMPLETELY OUT AND SEVERAL ON THE TEMPERATURE DISPLAY. HTTP://WWW.MERCEDESFORUM.COM/M_11418/MPAGE_2/KEY_/TM.HTM. *NM
NHTSA ODI #10182893
Mileage unknown · Apr 8, 2004
Electrical SystemStructure
VEHICLE HAS TWO DEFECTS THAT MAY INDIRECT CAUSE INJURY AND ARE VERY EXPENSIVE TO REPAIR. *PH THE VEHICLE HAS A SUNROOF DIRECTLY OVER THE SHIFTING CONSOLE AND HAS A CONSOLE THAT OPENS TO HOLD LIQUIDS DIRECTLY OVER THE SHIFTING CONSOLE. WHEN THERE WAS LESS THAN ONE MINUTE OF LIGHT RAIN, IT WILL GET DOWN IN THE SHIFTER AND THE…
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VEHICLE HAS TWO DEFECTS THAT MAY INDIRECT CAUSE INJURY AND ARE VERY EXPENSIVE TO REPAIR. *PH THE VEHICLE HAS A SUNROOF DIRECTLY OVER THE SHIFTING CONSOLE AND HAS A CONSOLE THAT OPENS TO HOLD LIQUIDS DIRECTLY OVER THE SHIFTING CONSOLE. WHEN THERE WAS LESS THAN ONE MINUTE OF LIGHT RAIN, IT WILL GET DOWN IN THE SHIFTER AND THE VEHICLE WOULD BECOME UNDRIVEABLE AND MUST BE TOWED TO THE NEAREST DEALER. THE VEHICLE WAS ONLY 4 MONTHS OLD AND MERCEDES DID NOT COVER MOISTURE DAMAGE WITHIN THE WARRANTY. DURING MODERATE RAIN AND WET (NOT FLOODED) STREETS, AS THE CONSUMER STOPPED THE VEHICLE, THE WINDOWS BEGAN TO GO UP AND DOWN, THE ALARM WENT OFF AND ON, AND THE LIGHTS WENT ON AND OFF BY THEMSELVES. MODEL/E-320 *SC *JB
NHTSA ODI #10066950
NHTSA investigations
3DP05007 · Transmission Malfunction
Opened Nov 7, 2005 · Closed Mar 27, 2006
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Power Train:automatic Transmission
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
PE03058 · Engine Crankshaft Pulley Failure
Opened Dec 17, 2003 · Closed Apr 22, 2004
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
SQ01010 · Sudden Engine Shut Down
Opened Sep 25, 2001 · Closed Feb 4, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
No summary supplied.