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2004 Mercedes Benz Cl Class

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 4 of 4 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports0 injury reports

Seats complaints

1 reports
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37,000 miles · Mar 21, 2010
Air BagsElectrical SystemExterior Lighting

I BOUGHT A CERTIFIED PRE-OWNED 2004 CL 500 MB FROM HBL TYSONS ON 8545 LEESBURG PIKE, VIENNA, VA ON APR 19, 2008. THE SALESMAN SHOWED ME THE CARFAX REPORT WHICH SHOWED NO PRIOR PROBLEMS. SO, I BOUGHT THE VEHICLE W/ AN EXTENDED WARRANTY. HOWEVER, 2 WEEKS AFTER I PURCHASED THE CAR, I EXPERIENCED MANY ELECTRICAL PROBLEMS, TRANSMISSI…

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I BOUGHT A CERTIFIED PRE-OWNED 2004 CL 500 MB FROM HBL TYSONS ON 8545 LEESBURG PIKE, VIENNA, VA ON APR 19, 2008. THE SALESMAN SHOWED ME THE CARFAX REPORT WHICH SHOWED NO PRIOR PROBLEMS. SO, I BOUGHT THE VEHICLE W/ AN EXTENDED WARRANTY. HOWEVER, 2 WEEKS AFTER I PURCHASED THE CAR, I EXPERIENCED MANY ELECTRICAL PROBLEMS, TRANSMISSION PROBLEMS, TIRE PROBLEMS, & PROBLEMS WITH MY AIR CONDITIONER/ HEAT. OVER A 1 YEARS LATER, MY CAR HAS BEEN BACK & FORTH AT THE HBL TYSONS CORNER, VA & MB ANNAPOLIS, MD SVC CNTR OVER 40 TIMES FOR THE SAME REOCCURRING ELECTRICAL PROBLEMS. THE ELECTRICAL PROBLEMS ARE BECOMING WORSE B/C THE CAR FREEZES; THE STEERING WHEEL MALFUNCTIONS & LOCKS UPON STARTING THE CAR & SOMETIMES, WHILE IN MOTION; IN ADDITION TO OTHER MALFUNCTIONS INVOLVING: SEAT BELT, SEAT HEAD REST, HEADLIGHTS, TAIL LIGHTS, REAR FOG LIGHTS, LICENSE PLATE LIGHTS, WINDSHIELD WIPERS; HEAT/AIR CONDITIONER, SRS, & AIRBAG DEPLOYMENT. I'M PAYING A CAR NOTE & I BARELY HAVE MY CAR B/C THE SVC. CNTRS HAVE MY CAR FOR 2-3 WEEKS AT A TIME B/C THEY CAN'T FIX IT. I'VE EVEN BEEN TOLD BY THEM THAT MY PARTICULAR CAR IS TOO INTRICATE TO FIX. I'VE CONTACTED MB CORPORATE IN MONTVALE, NJ VIA TELEPHONICALLY & CORRESPONDENCE, TO ELEVATE SEVERAL COMPLAINTS, BUT, MY LAST 2 COMPLAINTS WERE TO NO AVAIL B/C I HEARD NOTHING FROM THEM AS OF YET. I KEEP ALL OF MY RECEIPTS FROM EACH TIME I'VE DROPPED MY CAR OFF & I'M READY TO PURSUE A LAWSUIT. IN FACT, I'VE CONTACTED BETTER BUSINESS BUREAU, YOUR AGENCY, & SEVERAL LAWYERS B/C I'VE RECENTLY DISCOVERED VIA A CLASS ACTION SUIT, THAT THE YEAR, MAKE, & MODEL OF MY CAR IS INVOLVED IN A NAT'L RECALL WHERE A FAULTY VALVE W/I THE HEAT/AIR CONDITIONER, CAUSES A BUILD-UP OF DEBRIS & WATER, WHICH LEAKS INTO THE ELECTRICAL SYSTEM, CAUSING IT TO MALFUNCTION & SHUT DOWN. HELP ME B/C IT'S OBVIOUS THE CAR IS UNFIXABLE AND TOO DANGEROUS TO DRIVE. ACCORDING TO THE CLASS ACTION, THESE PROBLEMS PRE-EXISTED BEFORE I BOUGHT THE CAR AND MB WAS AWARE OF THEM PRIOR TO SELLING THE CAR. *TR

NHTSA ODI #10321225

Official recalls

4

08V303000 · Electrical System

Jul 7, 2008

MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.

Remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

07V263000 · Engine And Engine Cooling; Suspension

Jun 12, 2007

ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.

Consequence & remedy

Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.

Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Additional source detail variants (2)

Engine And Engine Cooling

ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.

Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.

Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Suspension

ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.

Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.

Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

06V028000 · Interior Lighting

Feb 2, 2006

ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.

Consequence & remedy

Consequence: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

04V285000 · Latches/locks/linkages:trunk Lid:lock

Jun 9, 2004

ON CERTAIN VEHICLES, THE TRUNK LID SPRINGS COULD FAIL IN THE CLOSED TRUNK LID POSITION.

Consequence & remedy

Consequence: IF THE TRUNK LID IS MANUALLY LIFTED, IT MAY NOT REMAIN IN THE UP POSITION AND COULD CAUSE INJURY IF IT COMES DOWN WHILE SOMEONE IS REACHING INTO THE TRUNK.

Remedy: DEALERS WILL REPLACE BOTH TRUNK LID SPRINGS. THE RECALL BEGAN AUGUST 17, 2004. OWNERS SHOULD CONTACT MERCEDES- BENZ AT 1-800-367-6372.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.