2003 Mercedes Benz C230

The contact owns a 2003 Mercedes-Benz C230. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

CONSUMER DISAPPOINTED WITH HER PROBLEMATIC, UNRELIABLE AND POTENTIALLY UNSAFE VEHICLE. *PH THE WINDOW SEALS SCRATCHED THE GLASS TINT. THE RADIO RECEPTION WAS POOR AND THE KEYLESS ENTRY SYSTEM ONLY WORKED AT CLOSE RANGE. THE TECHNICIAN INDICATED THAT THE TINT WAS LIKELY THE CAUSE OF THE POOR RECEPTION AND INABILITY TO USE THE ENTRY SYSTEM AT FURTHER DISTANCES. THE DEALER INSTALLED SCRAPER SEALS TO ALLEVIATE THE SCRATCHING. THE VEHICLE SHUT OFF FIVE TIMES IN A 45 MIN PERIOD AND ALL THE SERVICE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TOT HE DEALER WHO DETERMINED THAT A CYLINDER HAD MISFIRED AND WATER WAS IN THE SPARK PLUGS. THE DEALER REPLACED HE CYLINDER HEAD AND ALL VALVES. THE BAS, ESP AND ABS LIGHT ILLUMINATED WHILE DRIVING. THERE WAS A LACK OF AIRFLOW POWER WHEN THE A/C WAS USED. THE VEHICLE HESITATED WHEN ACCELERATING. THERE WAS A STRONG MILDEW ODOR COMING THROUGH THE VENTS. CD SKIPPED WHEN TURNING CORNERS. A RATTLING NOISE COULD BE HEARD FROM THE ENGINE WHILE THE A/C WAS ON. *NM