2025 Mci J4500E

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

0Owner complaints

Model-year median: 0

2Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year

2023 0

2025

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

No component reports in this snapshot.

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 0 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

0 reports

No matching complaints in this snapshot.

Official recalls

25V632000 · Electrical System:propulsion System:traction Battery

Sep 19, 2025

Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

Consequence & remedy

Consequence: A short circuit in a high voltage battery increases the risk of a fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will either replace the batteries, repurchase the vehicles, offer a vehicle trade-in or a reimbursement, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact MCI customer service at 1-800-241-2947.

25V567000 · Electrical System:propulsion System:traction Battery; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software

Aug 29, 2025

Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

Consequence & remedy

Consequence: A battery module that overheats increases the risk of a fire.

Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Additional source detail variants (2)

Electrical System:propulsion System:traction Battery

Consequence: A battery module that overheats increases the risk of a fire.

Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software

Consequence: A battery module that overheats increases the risk of a fire.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.