NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
17 reportsClear category filterMileage unknown · Jun 5, 2010
Latches/locks/linkagesStructure
THE REAR SUPPORT CYLINDER THAT HOLDS UP THE REAR DOOR HAS RUSTED AROUND THE BALL AND SNAPPED IN HALF IN THAT AREA. LEAVING ONLY ONE SUPPORT ARM TO HOLD THE DOOR UP. FORTUNATELY, IT BROKE WHILE WE WERE PUTTING THE DOOR BACK DOWN, SO THERE WERE NO INJURIES. I BELIEVE THIS RUSTING OCCURRED DUE TO WATER GETTING IN THROUGH THE CRACKS…
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THE REAR SUPPORT CYLINDER THAT HOLDS UP THE REAR DOOR HAS RUSTED AROUND THE BALL AND SNAPPED IN HALF IN THAT AREA. LEAVING ONLY ONE SUPPORT ARM TO HOLD THE DOOR UP. FORTUNATELY, IT BROKE WHILE WE WERE PUTTING THE DOOR BACK DOWN, SO THERE WERE NO INJURIES. I BELIEVE THIS RUSTING OCCURRED DUE TO WATER GETTING IN THROUGH THE CRACKS OF THE DOOR FROM RAIN/WASHING, ETC. THIS HAS CAUSED THE DOOR TO BE EXTREMELY HEAVY AND THE OTHER SUPPORT CYLINDER IS NOT ABLE TO SUPPORT THE WEIGHT. WE HAVE 5 CHILDREN SO THIS COULD CAUSE SOME SERIOUS INJURY IF THE DOOR WERE TO FALL CLOSED WHILE ONE OF THEM IS AROUND. I FOUND A RECALL FOR THIS EXACT PROBLEM FOR CANADA ONLY HOWEVER THIS IS A COMMON PROBLEM WITH US MAKES AS WELL. *TR
NHTSA ODI #10334705
105,000 miles · Jun 15, 2009
StructureInjury
TL*THE CONTACT OWNS A 2000 MAZDA MPV. WHEN THE CONTACT ATTEMPTED TO RETRIEVE ITEMS OUT OF THE HATCHBACK, THE DOOR SPONTANEOUSLY SLAMMED ON HER BACK. SHE WAS MODERATELY INJURED. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
NHTSA ODI #10273801
Mileage unknown · Jun 1, 2009
Electrical SystemEquipmentSteering
TL*THE CONTACT OWNS A 2000 MAZDA MPV. UPON PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT IT WAS NOT LEVELED AND WAS LEANING TOWARDS THE PASSENGER SIDE. THE VEHICLE WOULD ALSO PULL TOWARDS THE RIGHT WHILE DRIVING MORE THAN 25 MPH. BETWEEN 60-70 MPH, THE VEHICLE WOULD VIBRATE VIOLENTLY AND COULD BE FELT WHEN HOLDING THE STEE…
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TL*THE CONTACT OWNS A 2000 MAZDA MPV. UPON PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT IT WAS NOT LEVELED AND WAS LEANING TOWARDS THE PASSENGER SIDE. THE VEHICLE WOULD ALSO PULL TOWARDS THE RIGHT WHILE DRIVING MORE THAN 25 MPH. BETWEEN 60-70 MPH, THE VEHICLE WOULD VIBRATE VIOLENTLY AND COULD BE FELT WHEN HOLDING THE STEERING WHEEL. IN ADDITION, THE PASSENGER SIDE DOOR, CD PLAYER, AND LIGHTER ALL FAILED. THE REARVIEW MIRROR BECAME FOGGY AND NEEDED TO BE REPLACED, AS WELL AS THE LOWER BALL BEARINGS. THE LIFTGATE FAILED AND THE TRUNK WOULD FALL DOWN ON TOP OF HER. THE MANUFACTURER WAS NOTIFIED, BUT THERE WERE NO RECALLS FOR HER VIN THAT PERTAINED TO THE FAILURES. THE CONTACT FOUND SEVERAL TECHNICAL SERVICE BULLETINS REGARDING THESE FAILURES; HOWEVER, THE MANUFACTURER WOULD NOT TAKE ANY RESPONSIBILITY FOR REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 53,000.
NHTSA ODI #10272523
90,000 miles · Feb 13, 2009
Structure
TL*THE CONTACT OWNS A 2000 MAZDA MPV. WHILE DRIVING 55 MPH, THE HOOD OF THE VEHICLE SUDDENLY FLEW UP AND STRUCK THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A SHOP AND REPAIRED; HOWEVER, THE FAILURE RECURRED SEVEN MONTHS LATER WHILE TRAVELING 25 MPH. THIS TIME THE WINDSHIELD SHATTERED. THE CONTACT BELIEVES THERE MUST BE A DEFECT…
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TL*THE CONTACT OWNS A 2000 MAZDA MPV. WHILE DRIVING 55 MPH, THE HOOD OF THE VEHICLE SUDDENLY FLEW UP AND STRUCK THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A SHOP AND REPAIRED; HOWEVER, THE FAILURE RECURRED SEVEN MONTHS LATER WHILE TRAVELING 25 MPH. THIS TIME THE WINDSHIELD SHATTERED. THE CONTACT BELIEVES THERE MUST BE A DEFECT WITH THE HOOD LATCH. MAZDA IS NOT TAKING RESPONSIBILITY FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 118,000.
NHTSA ODI #10258536
76,000 miles · Aug 4, 2008
Structure
THE BALL STUD THAT HOLDS THE RIGHT REAR LIFTGATE CYLINDER SNAPPED AND THE LIFTGATE CRASHED DOWN BECAUSE THE CYLINDER BECAME DISENGAGED. LUCKILY, NO CHILDREN WERE UNDER THE LIFTGATE. THE SAME THING HAPPENED TO THE BALL STUD THAT HOLDS THE LEFT REAR LIFTGATE CYLINDER ABOUT 5 YEARS AGO. WE WERE LUCKY THERE WERE NO CHILDREN UNDER…
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THE BALL STUD THAT HOLDS THE RIGHT REAR LIFTGATE CYLINDER SNAPPED AND THE LIFTGATE CRASHED DOWN BECAUSE THE CYLINDER BECAME DISENGAGED. LUCKILY, NO CHILDREN WERE UNDER THE LIFTGATE. THE SAME THING HAPPENED TO THE BALL STUD THAT HOLDS THE LEFT REAR LIFTGATE CYLINDER ABOUT 5 YEARS AGO. WE WERE LUCKY THERE WERE NO CHILDREN UNDER THE LIFTGATE AT THAT TIME ALSO. THIS IS A SERIOUS SAFETY PROBLEM AND MAZDA WOULD NOT ACKNOWLEDGE IT AS SUCH. MAZDA ALSO WOULD NOT ACKNOWLEDGE THAT WE HAD THE LEFT SIDE REPAIRED ABOUT 5 YEARS AGO, THUS INDICATING A PATTERN OF FAILURE. *TR
NHTSA ODI #10236846
812,003 miles · Feb 26, 2008
Latches/locks/linkagesStructureInjury
REAR HATCH OF VEHICLE HAS TWO SUPPORT CYLINDERS THE FIRST ONE BROKE OFF ON THE DRIVER SIDE A YEAR AGO, HITTING MY WIFE ON THE HEAD. I REPLACED IT WITH A NEW ONE $75.00. THE NEXT TIME AS OF DATE BELOW THE PASSENGER SIDE OF THE DOOR BROKE OFF AGAIN WITHOUT WARNING. I HAVE THE PART. THE METAL FATIGUED AND IT JUST SNAPPED WITHOUT WA…
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REAR HATCH OF VEHICLE HAS TWO SUPPORT CYLINDERS THE FIRST ONE BROKE OFF ON THE DRIVER SIDE A YEAR AGO, HITTING MY WIFE ON THE HEAD. I REPLACED IT WITH A NEW ONE $75.00. THE NEXT TIME AS OF DATE BELOW THE PASSENGER SIDE OF THE DOOR BROKE OFF AGAIN WITHOUT WARNING. I HAVE THE PART. THE METAL FATIGUED AND IT JUST SNAPPED WITHOUT WARNING. PROBLEM: DAY BEFORE MY TWO KIDS WERE SITTING ON THE BACK OF THE VEHICLE REMOVING THERE SKI BOOTS. IF AT THAT POINT THE DOOR LET GO, THEY WOULD HAVE BEEN DEAD OR SERIOUSLY INJURED. THAT DOOR IS HEAVY. THIS IS UNACCEPTABLE. THE PART IS INADEQUATELY DESIGNED. IT IS A DANGEROUS HAZARD AND SHOULD BE ADDRESSED BEFORE SOMEONE LOOSES THEIR LIFE!!!!!!! IF MY WIFE HAD NOT BEEN STANDING THE DOOR WOULD HAVE HIT HER HARDER AND QUITE POSSIBLY KILLED HER. THIS IS A WAKEUP CALL FOLKS. SOME ONE IS GOING GET KILLED WITH THIS VEHICLE. *TR
NHTSA ODI #10219188
74,080 miles · Aug 15, 2007
Structure
LIFTGATE MECHANISM FAILURE. MY WIFE TOOK THE KIDS TO THE POOL. UPON EXITING THE VEHICLE AND OPENING THE LFITGATE, WHICH BEGAN TO LIFT UPWARD, A "POP" WAS HEARD AND THE LIFT GATE CAME CRASHING BACK DOWNWARD. LUCKILY NO ONE WAS STANDING UNDER THE LIFTGATE AT THE TIME. THE BALL STUD ATTACHED TO THE DOOR AND PISTON HAD SNAPPED, CAUS…
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LIFTGATE MECHANISM FAILURE. MY WIFE TOOK THE KIDS TO THE POOL. UPON EXITING THE VEHICLE AND OPENING THE LFITGATE, WHICH BEGAN TO LIFT UPWARD, A "POP" WAS HEARD AND THE LIFT GATE CAME CRASHING BACK DOWNWARD. LUCKILY NO ONE WAS STANDING UNDER THE LIFTGATE AT THE TIME. THE BALL STUD ATTACHED TO THE DOOR AND PISTON HAD SNAPPED, CAUSING THE PISTON TO FALL FROM THE DOOR. THE WEIGHT OF THE DOOR THEN CAME CRASHING DOWN. INSPECTION OF THE STUD SHOWED A TOTAL FAILURE OF THE STUD, WHICH SNAPPED IN HALF. *JB
NHTSA ODI #10199722
44,000 miles · Feb 13, 2007
Electrical SystemLatches/locks/linkagesStructure
TL* - THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT'S CIGARETTE LIGHTER DIDN'T WORK PROPERLY, IT CURRENTLY WAS NOT WORKING . THE PASSENGER DOOR LOCKS DID NOT UNLOCK WITHOUT THE CONTACT MANUALLY UNLOCKING THEM OR USING THE KEY. THERE WERE NO WARNING INDICATORS FOR THE FAILURES. WHILE DRIVING 50 MPH THE VEHICLE BEGAN MAKING A …
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TL* - THE CONTACT OWNS A 2000 MAZDA MPV. THE CONTACT'S CIGARETTE LIGHTER DIDN'T WORK PROPERLY, IT CURRENTLY WAS NOT WORKING . THE PASSENGER DOOR LOCKS DID NOT UNLOCK WITHOUT THE CONTACT MANUALLY UNLOCKING THEM OR USING THE KEY. THERE WERE NO WARNING INDICATORS FOR THE FAILURES. WHILE DRIVING 50 MPH THE VEHICLE BEGAN MAKING A LOUD ROARING NOISE, IT BEGAN TO SHAKE AND APPEARED TO LOSE POWER, BUT NEVER STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE CURRENT AND FAILURE MILEAGE WERE 44000. *AK
NHTSA ODI #10182476
Mileage unknown · Mar 1, 2006
Structure
ON MY MAZDA MPV, THE DRIVER'S SIDE SLIDING DOOR EXTERIOR HANDLE DETACHED FROM THE BACK CONNECTION TO THE DOOR AND THEN COMPLETELY CAME OFF IN MY HAND ON THE FOLLOWING OPENING. NOW THE ENTIRE EXTERIOR DOOR HANDLE IS MISSING. TO CORRECT THIS ISSUE, I WENT TO THE ORIGINAL DEALER. I WAS TOLD THIS WAS A PART THAT WAS NOT EVEN STO…
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ON MY MAZDA MPV, THE DRIVER'S SIDE SLIDING DOOR EXTERIOR HANDLE DETACHED FROM THE BACK CONNECTION TO THE DOOR AND THEN COMPLETELY CAME OFF IN MY HAND ON THE FOLLOWING OPENING. NOW THE ENTIRE EXTERIOR DOOR HANDLE IS MISSING. TO CORRECT THIS ISSUE, I WENT TO THE ORIGINAL DEALER. I WAS TOLD THIS WAS A PART THAT WAS NOT EVEN STOCKED AT THE DEALER AND WOULD NEED SPECIAL ORDER. IT WAS RECOMMENDED TO ME TO SEARCH FOR THE PART MYSELF. IN DOING SO, I HAVE FOUND THAT HUNDREDS OF OTHERS ARE ALSO SEARCHING FOR EXTERIOR DOOR HANDLES TO THE SLIDING DOORS ON THE MAZDA MPV VAN. THIS IS A MANUFACTURING ERROR, NOT A CONSUMER ERROR. *NM
NHTSA ODI #10151584
Mileage unknown · Sep 19, 2005
Structure
DT: THE CONSUMER'S SEVEN YEAR OLD DAUGHTER WENT TO OPEN THE DOOR HANDLE ON THE PASSENGER'S SIDE AND IT COMPLETELY BROKE OFF AND DAUGHTER FELL THROUGH THREE FEET BACK. THE HANDLE WAS MADE BY PLASTIC AND HELD ON BY TWO VERY THIN PIECES OF PLASTIC. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY NEVER SAW A HANDLE COM…
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DT: THE CONSUMER'S SEVEN YEAR OLD DAUGHTER WENT TO OPEN THE DOOR HANDLE ON THE PASSENGER'S SIDE AND IT COMPLETELY BROKE OFF AND DAUGHTER FELL THROUGH THREE FEET BACK. THE HANDLE WAS MADE BY PLASTIC AND HELD ON BY TWO VERY THIN PIECES OF PLASTIC. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY NEVER SAW A HANDLE COME OFF LIKE THIS ONE DID. BUT THE MAZDA REPRESENTATIVE SAID THAT IT WAS NORMAL WEAR AND TEAR. THIS HAPPENED ON SEPTEMBER 13, 2005. *AK
NHTSA ODI #10136950
Official recalls
5Dec 17, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS WITHOUT ANTI-LOCK BRAKING SYSTEMS (ABS) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." DUE TO INAPPROPRIATE BRAKE PIPE LAYOUT, THESE VEHICLES DO NOT MEET THE BRAKE STOPPING DISTANCE WITH PARTIAL FAILURE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF PARTIAL FAILURE OCCURRED IN THE BRAKING SYSTEM, THE STOPPING DISTANCE OF THE VEHICLE COULD INCREASE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL MODIFY THE BRAKE SYSTEM. OWNER NOTIFICATION BEGAN JANUARY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500, OPTION #4.
Apr 11, 2000
VEHICLE DESCRIPTION: MINI VANS. THESE MINI VANS DO NOT HAVE TIRE INFORMATION LABELS THAT COMPLY WITH SECTION 5.3 OF FMVSS 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE SENT ACCURATE TIRE INFORMATION LABELS AND OWNER MANUAL INSERTS.
Apr 11, 2000
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH ORIGINAL EQUIPMENT 16 INCH TIRES. THESE MINI VANS DO NOT HAVE THE CORRECT RECOMMENDED COLD INFLATION PRESSURE ON THE LABEL AND THUS DO NOT COMPLY WITH SECTION 5.1.2 OF FMVSS 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE SENT ACCURATE TIRE INFORMATION LABELS AND OWNER MANUAL INSERTS. IN ADDITION, OWNERS OF MPV'S WITH 16" TIRES WILL BE ADVISED TO CHECK THEIR TIRE PRESSURE TO MAKE SURE THAT THE TIRES ARE INFLATED TO 35 PSI.
Jul 16, 1999
VEHICLE DESCRIPTION: MINIVANS. DUE TO THE INAPPROPRIATE SHAPE OF THE LINKAGE IN THE REAR DOOR LOCK CONTROLLER, ACCUMULATED DUST MAY PREVENT THE DOOR LOCK MECHANISM FROM FUNCTIONING PROPERLY, CAUSING INCOMPLETE LOCKING OF THE DOOR WHEN THE CHILDPROOF LOCKING SYSTEM IS USED.
Consequence & remedy
Consequence: THIS COULD RESULT IN AN OPENING OF THE DOOR WHILE DRIVING, INCREASING THE RISK OF PERSONAL INJURY TO A VEHICLE OCCUPANT.
Remedy: DEALERS WILL INSTALL PARTS IN THE LATCHING ASSEMBLY THAT WILL PREVENT THIS PROBLEM FROM OCCURRING.
Jul 7, 1999
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH ENGINES SUPPLIED BY FORD MOTOR COMPANY CLEVELAND ENGINE PLANT. THESE ENGINES ARE INSTALLED WITH FUEL INJECTORS THAT DO NOT MATCH THE LOWER INTAKE MANIFOLD
Consequence & remedy
Consequence: THIS CAN RESULT IN A FUEL LEAKAGE.
Remedy: DEALERS WILL REPLACE THE LOWER INTAKE MANIFOLD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗