Dear NHTSA, I am writing to submit a safety complaint regarding my 2019 Mazda 6 GTR. Below are the details of the issue: Vehicle Information: Make: Mazda Model: 6 GTR Year: 2019 VIN: [XXX] Problem Description: My vehicle began to overheat while driving. The vehicle has approximately 35,000 miles and has been meticulously ma…
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Dear NHTSA, I am writing to submit a safety complaint regarding my 2019 Mazda 6 GTR. Below are the details of the issue: Vehicle Information: Make: Mazda Model: 6 GTR Year: 2019 VIN: [XXX] Problem Description: My vehicle began to overheat while driving. The vehicle has approximately 35,000 miles and has been meticulously maintained at authorized Mazda dealerships. Mazda Liberty is now asking me to pay approximately $10,000 for a new engine, while Mazda warranty declined to provide support, as I am two months past the warranty period. I have discovered that there are numerous complaints similar engine issues with Mazda vehicles, specifically related to coolant leaks and cylinder head cracks. Incident Details: Date of Incident: [XXX] Mileage at Incident: 35,000 miles Symptoms: Overheating, engine seizure Actions Taken: Topped up coolant, visited local garage and authorized dealership I believe this issue poses a significant safety risk, and I am seeking NHTSA's assistance in investigating this matter. Thank you for your attention to this serious issue. Sincerely, [XXX] Cell: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence & remedy
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Engine
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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