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2011 Mazda MAZDA3

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Mazda MAZDA3 do not stand out strongly from the model-year median of 108.

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When problems were reported

Mileage at the reported incident

95 reports with mileage · 37 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports2 fire reports8 injury reports

Steering complaints

13 reports
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31,500 miles · Jun 6, 2014
Steering

ON OR ABOUT APRIL 15TH , DURING AN OIL CHANGE AND ALL FLUID INSPECTION BY EWING ,PLANO ,TX, IT WAS DISCOVERED THAT THERE WAS A POWER STEERING LEAK. AND WAS TOLD THAT I SHOULD BRING THE CAR TO A MAZDA DEALERSHIP ASAP AFTER I CALLED MAZDA USA. AFTER SEVERAL ATTEMPTS THAT LASTED A WEEK, TO GET MAZDA USA ON THE PHONE, I WAS ABLE …

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ON OR ABOUT APRIL 15TH , DURING AN OIL CHANGE AND ALL FLUID INSPECTION BY EWING ,PLANO ,TX, IT WAS DISCOVERED THAT THERE WAS A POWER STEERING LEAK. AND WAS TOLD THAT I SHOULD BRING THE CAR TO A MAZDA DEALERSHIP ASAP AFTER I CALLED MAZDA USA. AFTER SEVERAL ATTEMPTS THAT LASTED A WEEK, TO GET MAZDA USA ON THE PHONE, I WAS ABLE TO SPEAK TO A [XXX] THAT REFUSED TO GIVE HIS LAST NAME, I EXPLAINED HIM ALL THE DETAILS AND HE TOLD ME THAT THE CAR 3/36 WARRANTY HAD EXPIRED BY FEW DAYS( I PURCHASED THE CAR NEW ON 3/16/2011) I ONLY HAD LESS THAN 32000 MILES ON THE CAR,HOWEVER GOOD NEWS HE SAID THE POWER STEERING WAS COVERED UNDER THE 5/60 WARRANTY, OF COURSE HE DIDN'T KNOW WHAT HE WAS TALKING ABOUT, BECAUSE EVERYONE I SPOKE TO TOLD ME THAT THE CAR STEERING WAS NOT COVERED,AFTER LENGTHY PHONE CONVERSATIONS WITH [XXX] AT 18002225500 OPT 6- 2 AND THEN EXTENSION [XXX] COMPLAIN # [XXX], I WAS ABLE TO SECURE AN APPOINTMENT AT EL DORADO MAZDA IN MCKINNEY,TX AND A LOANER CAR FOR 2 DAYS, THE MANAGER [XXX], A TOTAL RUN AROUND ,[XXX] TOLD ME THAT THERE WAS A SEEPAGE OF FLUID FROM THE POWER STEERING AND WAS NOT COVERED UNDER THE 5/60. I CALLED MAZDA HEADQUARTERS INFURIATED BUT [XXX] WAS NEVER AVAILABLE AND NEVER RETURNED MY PHONE CALLS , MY YOUNG CHILDREN DRIVE THE CAR, POWER STEERING LEAKAGE ARE DANGEROUS, I FOUND OUT THRU INTERNET BLOGGING MANY PEOPLE HAVE THE SAME PROBLEM. I WOULD NEVER BUY ANTHER MAZDA,AND HOPE THE AGENCY WOULD INVESTIGATE MAZDA ,SAFETY ITEM SHOULD ALWAYS BE COVERED UNDER WARRANTY ( [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10596559

12,000 miles · Nov 17, 2012
Steering

DRIVING FROM WISCONSIN TO CHICAGO ILLINOIS THE POWER STEERING FAILED. WHEN I STOPPED AT A TOLL BOOTH AND STARTED ON THE ROAD AGAIN, THE POWER STEERING WAS OK AS SOON AS THE CAR STARTED TO MOVE. SAME THING HAPPENED AGAIN ON THE SAME DAY DRIVING ON SOUTH ON HWY I55 ABOUT 30 MILES FROM HOME. WHEN I STOPPED AT A STOP LIGHT COMING…

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DRIVING FROM WISCONSIN TO CHICAGO ILLINOIS THE POWER STEERING FAILED. WHEN I STOPPED AT A TOLL BOOTH AND STARTED ON THE ROAD AGAIN, THE POWER STEERING WAS OK AS SOON AS THE CAR STARTED TO MOVE. SAME THING HAPPENED AGAIN ON THE SAME DAY DRIVING ON SOUTH ON HWY I55 ABOUT 30 MILES FROM HOME. WHEN I STOPPED AT A STOP LIGHT COMING INTO TOWN AND THEN LEFT THE STOP LIGHT, AGAIN THE POWER STEERING RETURNED TO NORMAL. ON ANOTHER DAY, IT HAPPENED ONE TIME AFTER THE CAR HAD BEEN PARKED ON AN INCLINED. I BACKED THE CAR UP AND COULD FEEL THE POWER STEERING WAS GONE BUT AFTER THE STOP AND THEN GOING FORWARD, THE POWER STEERING WAS OK. AGAIN ANOTHER DAY, IT HAPPENED BACKING OUT OF MY GARAGE BUT AFTER STOPPING AND THEN GOING FORWARD, IT WAS OK ONCE AGAIN. STOPPING THE VEHICLE SEEMS TO CAUSE THE POWER STEERING TO FIX ITSELF. I TOOK IT TO THE DEALERSHIP. NO CODES COULD BE RETRIEVED. I ONLY SAW THE LITTLE STEERING WHEEL LIGHT ON THE DASH ONE TIME DURING THESE EPISODES ALTHOUGH THE LIGHT MAY HAVE BEEN ON AND I DIDN'T NOTICE IT EXCEPT FOR THE ONE TIME. NOT GETTING ANY SATISFACTION FROM MY DEALERSHIP, I CALLED [XXX] , THE CAR DOCTOR. I WAS TOLD BY HIM, THAT THIS SHOULD BE REPORTED AT THIS SITE AS HE FELT IT WAS A SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10485020

500 miles · Sep 22, 2011
Electronic Stability Control (esc)Steering

ON SEPTEMBER 3, 2011 I PURCHASED A BRAND NEW 2011 MAZDA 3 FROM MAZDA OF ESCONDIDO. ON TUESDAY SEPTEMBER 13, 2011 I STARTED MY VEHICLE AND TURNED ON THE HEADLIGHTS AT WHICH POINT THE POWER STEERING LIGHT AND ALSO THE TRACTION CONTROL WARNING LIGHTS CAME ON. AS I WAS TRYING TO PARK MY VEHICLE I NOTICED DIFFICULTY WITH THE POWER ST…

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ON SEPTEMBER 3, 2011 I PURCHASED A BRAND NEW 2011 MAZDA 3 FROM MAZDA OF ESCONDIDO. ON TUESDAY SEPTEMBER 13, 2011 I STARTED MY VEHICLE AND TURNED ON THE HEADLIGHTS AT WHICH POINT THE POWER STEERING LIGHT AND ALSO THE TRACTION CONTROL WARNING LIGHTS CAME ON. AS I WAS TRYING TO PARK MY VEHICLE I NOTICED DIFFICULTY WITH THE POWER STEERING. ALSO, THE DSC BUTTON WOULD NOT TURN ON/OFF WHILE THE LIGHT WAS ON. ON MONDAY SEPTEMBER 19, 2011 THE SAME TWO LIGHTS CAME ON AGAIN. I TOOK A PICTURE OF THE LIGHTS AND THE ODOMETER READING SO WE COULD SHOW THE DEALER. DUE TO A PRIOR WRIST INJURY POWER STEERING IS A MUST FOR ME. *TR

NHTSA ODI #10426834

Official recalls

2

17V082000 · Seats

Feb 9, 2017

Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.

Consequence & remedy

Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.