The contact owns a 2011 Mazda Mazda3. The contact stated that while operating the vehicle, the front driver’s side seat wobbled and was unsecured. The vehicle was taken to the local dealer, who determined that the front driver’s side seat lifter link was inoperable and needed to be replaced. The vehicle was not yet repaired. The…
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The contact owns a 2011 Mazda Mazda3. The contact stated that while operating the vehicle, the front driver’s side seat wobbled and was unsecured. The vehicle was taken to the local dealer, who determined that the front driver’s side seat lifter link was inoperable and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V082000 (SEATS). The contact stated that the vehicle had experienced the failure listed in the recall. Additionally, the contact stated that the dashboard was melted and warped. The contact was concerned that the front air bags would not properly deploy due to the warped dashboard housing in the front driver and passenger side air bags. The failure mileage was 167,850.
NHTSA ODI #11750889
Mileage unknown · Jan 22, 2024
EngineSeats
Defective Driver's seat construction made by Mazda Mfg Corp. I was the first person to report this cheaply made driver's seat failure to Mazda Corp in Irvine, CA in early 2015 or 2016. Recall was finally issued a year afterwards because Mazda dragged their feet, and only after I threatened to sue them if I was ever in an acciden…
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Defective Driver's seat construction made by Mazda Mfg Corp. I was the first person to report this cheaply made driver's seat failure to Mazda Corp in Irvine, CA in early 2015 or 2016. Recall was finally issued a year afterwards because Mazda dragged their feet, and only after I threatened to sue them if I was ever in an accident, and the seat was to totally fall apart, and maim me for life did they finally take action. The Recall fix (cheap bandaid clamp that again failed because seat frame welds had failed as well) was never done right, and as a result the seat totally fell apart, and Ed Howard Lincoln Mazda of Sarasota, FL didn't want to do anything further at that point (cost out of pocket wise). I was told by a different Mazda Dealership in Ft Myers, FL that that defective seat should have been totally replaced if they would've handled it correctly. So Ed Howard Lincoln Mazda really screwed me on that one! As related to the 2.5L Mazda engine, I also had/have a engine failure part there as well. It's called the ENGINE COOLANT (WATER) OUTLET FLANGE, and the bottom left hand bolt (1 of 4 bolts total) that's suppose to hold this cheap plastic part in place was stripped (over-torqued) at the production assembly line time that the engine was made (put together). Now the cheap plastic replacement part is leaking again from the same lower left hand corner, and this is a well Known Ford & Mazda 2.5L engine failure design as stated in many a Mazda online forum! This also should have been recalled, as now my 2011 Mazda 3 is down again. Engine overheated again on Oct 13, 2023. Prior repair to replace this defective Flange was done in Feb or Mar of 2022. Cheap Plastic parts put on a Metal engine just don't work well at all. Common Physics would tell you that! I have documents in my storage unit if you need them.
NHTSA ODI #11567016
Mileage unknown · Mar 2, 2023
Seats
My seat lifter broke causing the driver's seat to rock back and forth. I brought my vehicle to my local dealer on 05/18/2022 to have an outstanding NHTSA recall 17V-082 performed to repair the issue. I was informed that the necessary part to repair the seat was on backorder and there was no ETA, but that I would be contacted whe…
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My seat lifter broke causing the driver's seat to rock back and forth. I brought my vehicle to my local dealer on 05/18/2022 to have an outstanding NHTSA recall 17V-082 performed to repair the issue. I was informed that the necessary part to repair the seat was on backorder and there was no ETA, but that I would be contacted when a part was available. Over the following nine months, I periodically followed up to see if they had received the part, culminating with being told by the dealer on 03/02/2023 that the part order was canceled and flagged as no longer available and that I needed to contact Mazda directly. I then called Mazda, who told me that the part was indeed marked as retired and advised that I seek an aftermarket replacement, of which none is available. They did check in my local area and found only one remaining part in a dealer's inventory, which I'll be driving to on 03/11/2023 to have the repair done. There has been no consideration made by Mazda for my safety while driving the vehicle, and for anyone still requiring this repair, the part is "retired" and no longer available from Mazda for an open recall.
NHTSA ODI #11509936
100,000 miles · Mar 28, 2022
Seats
The contact owns a 2011 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 17V082000 (Seats) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…
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The contact owns a 2011 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 17V082000 (Seats) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the front driver's seat was unsteady while driving and the failure had been recurring since 2017. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. Parts distribution disconnect.
NHTSA ODI #11458692
Mileage unknown · Jun 19, 2021
Seats
The seat height adjustment lifter link has broken and my driver seat wobbles tilting up and down during normal operation. There is a recall for this exact issue for this exact model of vehicle 2011 Mazda 3.
NHTSA ODI #11421476
Mileage unknown · Jun 15, 2021
Seats
My exact make and model and year was recalled in 2017 for a driver seat problem. My specific vehicle avoided recall because it was manufactured in November 2010, as the recall only included those manufactured up until September 2010. How is it that my vehicle had the same EXACT problem of those models but was not included? The s…
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My exact make and model and year was recalled in 2017 for a driver seat problem. My specific vehicle avoided recall because it was manufactured in November 2010, as the recall only included those manufactured up until September 2010. How is it that my vehicle had the same EXACT problem of those models but was not included? The seat lifter clamp BROKE-the same exact problem warned about in the recall. I can't afford the $800 repair and this is NOT even my fault.
NHTSA ODI #11420995
92,500 miles · Mar 11, 2021
Seats
THE DRIVER SEAT IS CAUSING SERVER LOWER BACK PAIN REGARDLESS OF THE POSITION OF THE SEAT. I TRIED ALL WAYS I COULD ADJUST THE SEAT BUT THE CURVATURE IN THE SEAT IS PUSHING AGAINST MY LOWER BACK. I HAVE BEEN EASY ON THE ZOOM ZOOM EFFECT BUT IN ACCELERATION AND BREAKING, IT JUST HURTS MY LOWER BACK.
NHTSA ODI #11402520
158,600 miles · Sep 1, 2020
SeatsInjury
SUNDAY NIGHT WHILE DRIVING AND MAKING A LEFT-HAND TURN MY DRIVERSIDE SEAT COMPLETELY DETACHED FROM THE SEATS HARNESS THATS BOLTED INTO THE BODY OF THE VEHICLE. AS RESEARCH THE PROBLEM AND FOUND THAT THAT EXACT SAFETY ISSUE HAD A RECALL. IVE MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT SCHEDULING MY CAR TO BE SERVICED BY MAZDA. THEY KE…
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SUNDAY NIGHT WHILE DRIVING AND MAKING A LEFT-HAND TURN MY DRIVERSIDE SEAT COMPLETELY DETACHED FROM THE SEATS HARNESS THATS BOLTED INTO THE BODY OF THE VEHICLE. AS RESEARCH THE PROBLEM AND FOUND THAT THAT EXACT SAFETY ISSUE HAD A RECALL. IVE MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT SCHEDULING MY CAR TO BE SERVICED BY MAZDA. THEY KEEP TELLING ME THAT THEY WILL CALL ME BACK. THIS HAS YET TO HAPPEN.
NHTSA ODI #11352597
Mileage unknown · Jun 1, 2019
Seats
'TAKATA RECALL' THE DRIVER SEAT IS UNEVEN AND DEFINITELY DIFFICULT TO DRIVE LIKE THIS
NHTSA ODI #11217305
Mileage unknown · Dec 5, 2018
Air BagsSeats
AIR BAG LIGHT ON FOR PASSENGER SEAT. PASSENGER AIR BAG WILL NOT DEPLOY IN A CRASH BECAUSE OF DEFECTIVE WIRING AND WEIGHT SENSOR. THIS IS A WIDESPREAD PROBLEM THAT PUTS PASSENGERS AT RISK. IF YOU LOOK ONLINE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM.
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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