My Mazda CX90 consistently has a hard delay before jerking my car forward, especially when shifting between 2nd and 3rd gear. This is most common at slow speeds and accelerating from a stop. On top of generally rough shifting, there have been four separate instances where my car blatantly stopped accelerating and slowed my car…
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My Mazda CX90 consistently has a hard delay before jerking my car forward, especially when shifting between 2nd and 3rd gear. This is most common at slow speeds and accelerating from a stop. On top of generally rough shifting, there have been four separate instances where my car blatantly stopped accelerating and slowed my car from 70-80 mph down to 40-45 mph. Once driving up a hill, and the rest on a flat interstate. I tried flooring the gas each time and the rpms would go up to approx 6000, but the car simply would not respond. After multiple attempts to let off of the gas and re-engage the vehicle, my car suddenly began accelerating again and continued as if nothing happened. I have been able to safely move out of traffic's way each time, but this presents a great threat to myself and others as I have no control over my speed and can easily get into a collision. As if uncontrollable stopping on the freeway isn't enough, my vehicle also accelerates on its own and jolts itself forward when driving at slow speeds through parking lots and stand-still traffic. These accelerations have occurred at idle with the breaks both on and off. The vehicle only propels itself forward by a couple of feet, but the issue seems to be getting more severe each time it occurs. Luckily I have been able to control the car and stop myself from hitting others so far, but I am afraid this may cause harm to pedestrians or people in nearby vehicles. I have mentioned these issues to my local Mazda dealership on multiple occasions, but they dismissed my concerns each time and told me my vehicle is in safe operating conditions. They claim they have not been able to replicate any accelerating/ decelerating instances, and they say the car's shifting is within spec. My car has never thrown any codes or displayed warning lights on the dash. I have taken the vehicle in for all recalls and maintained it well. I recently hit 15000 miles, though these issues have been presenting since 5000.
NHTSA ODI #11686263
Mileage unknown · Jun 22, 2025
EngineUnknown Or Other
Engine Malfunction have serviced. At least 3 times. One of the 3 (so called) repairs took 3 weeks. They said “Tariffs you know Japan”. When I get this warning my car engine seems to vibrate. I have only had my car since August of 2024. New vehicle I am the 1st and only owner. Today is June 22, 2025 and tomorrow will be another i…
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Engine Malfunction have serviced. At least 3 times. One of the 3 (so called) repairs took 3 weeks. They said “Tariffs you know Japan”. When I get this warning my car engine seems to vibrate. I have only had my car since August of 2024. New vehicle I am the 1st and only owner. Today is June 22, 2025 and tomorrow will be another incident number 5. My car is doing this again. I am a [XXX]. Most of the time my car is in the garage. But I have to drive 188 miles on the turnpike to visit my son and come back. This is every 3 months or so. My other son drove to South Texas. These warnings always came on. Am I supposed to stay home and only go to the store. I pay over 700.00 a month. This is not good. I am now getting afraid to drive it. So tomorrow I will again have to drive to Edmond Oklahoma and have it repaired again. “Engine Malfunction have services”. I’m so disappointed. My son has a cx-5 and it’s a great car. I’ve had so many loaners. They have been fine. I am told this is a brand new model and we have to get the kinks out? This is at my expense, peace of mind. Please help me. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11668462
Mileage unknown · Jun 2, 2025
EnginePower TrainUnknown Or Other
I’ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, t…
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I’ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, this issue presents a significant risk to the safety of drivers and passengers. I am requesting your assistance in initiating an official recall from the manufacturer for this component failure. Based on my research, I am not the only one experiencing this grave issue. Many others have reported similar problems on forums like Reddit, which is proof that this is a widespread issue.
NHTSA ODI #11664437
Mileage unknown · Apr 24, 2025
Electrical SystemEngine
Brought vehicle into Dealer for Service due to Check Engine Light being on and Notification of a Malfunction of the I-Stop System. Service Tech indicates that this is a known issue with the Hybrid Battery in these vehicles that could cause the vehicle to unexpectedly stall. This safety issue is significant enough that they wou…
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Brought vehicle into Dealer for Service due to Check Engine Light being on and Notification of a Malfunction of the I-Stop System. Service Tech indicates that this is a known issue with the Hybrid Battery in these vehicles that could cause the vehicle to unexpectedly stall. This safety issue is significant enough that they would not let us take our car home while we wait for them to obtain a battery, which are currently on backorder. Pursuant to a conversation with a Mazda Customer Experience Representative this has been a known issue since at least January. We have not received any correspondence from Mazda regarding this issue. It would appear that a Bulletin or Recall is warranted for what appears to be a prevalent issue with significant safety impacts.
NHTSA ODI #11656475
Mileage unknown · Feb 20, 2025
EngineUnknown Or Other
The wires under the hood were chewed up by rodents. The cars wires are insulated with a soy based wiring coating. My car is at the dealership for repair and deemed undrivable. This is so unfair because the car is new and only has 6200 miles on it. I am now facing insurance deductible. The dealer says the vehicle is undrivable b…
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The wires under the hood were chewed up by rodents. The cars wires are insulated with a soy based wiring coating. My car is at the dealership for repair and deemed undrivable. This is so unfair because the car is new and only has 6200 miles on it. I am now facing insurance deductible. The dealer says the vehicle is undrivable because it is a safety issue and the engine might catch fire
NHTSA ODI #11643864
Mileage unknown · Dec 10, 2024
EngineExterior Lighting
I’ve only owned this brand new vehicle for just two months. Had I known these issues, I would not have purchased the CX90! Having issue with I-stop causing vehicle to stop whenever and now the dash display just popped up yesterday 12/09/24 regarding “Headlight Malfunction contact dealership”. I contacted the dealership yesterday…
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I’ve only owned this brand new vehicle for just two months. Had I known these issues, I would not have purchased the CX90! Having issue with I-stop causing vehicle to stop whenever and now the dash display just popped up yesterday 12/09/24 regarding “Headlight Malfunction contact dealership”. I contacted the dealership yesterday and was going to be charged for a diagnostic test on a two month old vehicle, I don’t think customers should have to pay for a diagnostic test on a “brand new vehicle” and was also advised, Mazda is aware and working on issue (headlight malfunction has been complained about since 2023) but no recall on headlight malfunction, test! As well as now, there are two campaign #7024 J and #7124 J But at the present time service department is waiting on “when” the recall and headlight issue can be serviced! I’m confused why owning a brand new vehicle and being told of issues and experiencing issue along with recalls and not being able to get them fixed is asinine! What customer wants to pay lots of money on a vehicle to risk injury or damage due to manufacturer dragging their feet. I would appreciate assistance in these issues! Thank you
NHTSA ODI #11629936
Mileage unknown · Dec 5, 2024
EnginePower TrainSteering
While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour …
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While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be.
NHTSA ODI #11629131
28,100 miles · Dec 4, 2024
Engine
The contact owned a 2024 Mazda CX-90. The contact stated while driving 40 MPH, the engine seized. The contact stated that the failure occurred while the contact was driving at night on a busy dark road. The Police was contacted for assistance. The contact stated that it took two days for the vehicle to be towed from the location…
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The contact owned a 2024 Mazda CX-90. The contact stated while driving 40 MPH, the engine seized. The contact stated that the failure occurred while the contact was driving at night on a busy dark road. The Police was contacted for assistance. The contact stated that it took two days for the vehicle to be towed from the location because the vehicle was missing a tow tool. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact no longer owns the vehicle, after agreeing to a buyback. The failure mileage was approximately 28,100.
NHTSA ODI #11628783
Mileage unknown · Nov 19, 2024
Engine
Vehicle present engine hesitation. In acceleration the engine losses power, noticeable delay and jerk when accelerating from a stop. Also if you have to make a suddenly speed reduction, you see that the vehicle still accelerating. First time the dealership did a technician service bulletin to fixed the problem, but for the seco…
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Vehicle present engine hesitation. In acceleration the engine losses power, noticeable delay and jerk when accelerating from a stop. Also if you have to make a suddenly speed reduction, you see that the vehicle still accelerating. First time the dealership did a technician service bulletin to fixed the problem, but for the second time with exactly the same problem they said that is normal. That’s a safety issue and Mazda is ignoring the concern.
NHTSA ODI #11626087
Mileage unknown · Oct 9, 2024
Engine
Loss of engine power/acceleration while driving on highway. Was able to safely pull over but felt in danger during the incident especially with cars behind me surprised by my vehicles loss of power.
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Additional source detail variants (2)
Electrical System:instrument Panel:fuel Gauge:fuel Level Float/sensor/sending Unit
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Electrical System:body Control Module:software
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence & remedy
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Additional source detail variants (2)
Structure:interior Panels:dashboard
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Electrical System:software
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Consequence & remedy
Consequence: An engine that fails to restart increases the risk of a crash.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Consequence: An engine that fails to restart increases the risk of a crash.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Consequence: An engine that fails to restart increases the risk of a crash.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Additional source detail variants (2)
Electrical System:propulsion System:inverter
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Electrical System:software
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Consequence & remedy
Consequence: Unexpected braking increases the risk of a crash.
Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Consequence & remedy
Consequence: Loss of power steering assist while driving increases the risk of a crash.
Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Additional source detail variants (3)
Forward Collision Avoidance: Sensing System: Camera
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Lane Departure: Sensing System: Camera
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Back Over Prevention: Sensing System: Camera
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence & remedy
Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Additional source detail variants (2)
Back Over Prevention:warnings:external/pedestrian Alert
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Additional source detail variants (2)
Suspension:critical Fasteners
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Steering:critical Fasteners
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ26002 · Momentary Increase In Steering Effort After Recall Remedy
Opened Jan 26, 2026 · No close date supplied
Status: open (inferred from source dates) · Steering; Steering:rack And Pinion
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2024 Mazda CX-90 Problems, Complaints & Recalls | Skip That Year
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