2015 transmission problem Mazda dealership unable to affect because transmissions are no longer made for my model
2015 Mazda CX-9
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2015 Mazda CX-9 do not stand out strongly from the model-year median of 61.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-9 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
20 reports with mileage · 15 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
9 reportsMy check engine light came on. Thought it was the oil needing to be changed. Oil was extra dark and muggy. Also notice antifreeze low. Fill up antifreeze and change oil. 2 wks later antifreeze back down low. Check engine still on. Got it diagnosed with auto scanner and says camshaft sensor. Went to autoshop, mechanic says it's n…
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My check engine light came on. Thought it was the oil needing to be changed. Oil was extra dark and muggy. Also notice antifreeze low. Fill up antifreeze and change oil. 2 wks later antifreeze back down low. Check engine still on. Got it diagnosed with auto scanner and says camshaft sensor. Went to autoshop, mechanic says it's not cramshaft sensor but water tank leak in engine which was picked up by camshaft sensor. I have yet to find out what else is wrong or if my engine needs to be replaced. For sure the water tank needs replacement. I read from others of their car over heating or completely stopped working. I fear this because I have 3 kids and on weekends I drive on the highway for about an hour to get to my destination. This is something dangerous because I don't want to get rear ended or hurt if my car suddenly gives out during heavy traffic.
I was driving into the highway and my vehicle just shut off. I was in the car with my children and I was scared that we were going to be rear ended. I had my mechanic look at the car and he advised me that the water pump leaked and the coolant leaked into the oil. I’m having another mechanic provide me with an estimate of how mu…
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I was driving into the highway and my vehicle just shut off. I was in the car with my children and I was scared that we were going to be rear ended. I had my mechanic look at the car and he advised me that the water pump leaked and the coolant leaked into the oil. I’m having another mechanic provide me with an estimate of how much the repair is going to cost. After the car shut off and I tried to turn it in again the batter, engine and oils light went off and I had the car towed to the local mechanic.
I HAVE A PROBLEM WITH GETTING IN MY CAR AND FINDING SPIDERS AND SPIDER WEBS. I HAVE BEEN BITTEN BY THEM AND SO HAS MY FIANC. I GOT IN THE CAR YESTERDAY AND A WEB WAS COMING FROM THE AIR CONDITIONING VENT TO THE GEAR HANDLE. *TR
I'VE HAD MY MAZDA FOR ONLY 3 YEARS. I WAS DRIVING UP THE HILL TOWARDS MY HOUSE TO PARK MY CAR AND IT JUST QUIT WORKING. IT SHUT OFF AND NOW IT WILL NOT START. NOW I'M STUCK PAYING $400 A MONTH FOR A CAR THAT DOESN'T EVEN WORK. IT'S VERY DISAPPOINTING. I THINK THIS CAR SHOULD BE RECALLED.
WHILE DRIVING MY 2015 MAZDA CX-9 ON A VERY BUSY INTERSTATE, THE CHECK ENGINE LIGHT APPEARED ON THE DRIVER PANEL. I WAS TRAVELING WITH MY VERY YOUNG CHILDREN, AGES 4 AND 20 MONTHS. APPROXIMATELY 10 MILES LATER, I STARTED HEARING A RATTLING SOUND UNDER THE HOOD. SHORTLY THEREAFTER, MY CAR STALLED OUT AS I ENTERED MY SUBDIVISION.…
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WHILE DRIVING MY 2015 MAZDA CX-9 ON A VERY BUSY INTERSTATE, THE CHECK ENGINE LIGHT APPEARED ON THE DRIVER PANEL. I WAS TRAVELING WITH MY VERY YOUNG CHILDREN, AGES 4 AND 20 MONTHS. APPROXIMATELY 10 MILES LATER, I STARTED HEARING A RATTLING SOUND UNDER THE HOOD. SHORTLY THEREAFTER, MY CAR STALLED OUT AS I ENTERED MY SUBDIVISION. MY HUSBAND HAD TO PUSH THE CAR TO OUR DRIVEWAY. I CALLED AAA THAT SAME DAY AND HAD THE CAR TOWED TO THE DEALERSHIP THAT SERVICES THE VEHICLE. I WAS TOLD THAT THE WATER PUMP NEEDED TO BE REPLACED AND WAS QUOTED A PRICE TO FIX THE ISSUE. LATER, I WAS TOLD THAT AFTER FURTHER INSPECTION BY THE DEALERSHIP THAT THE COOLANT MIXED WITH FLUIDS AND THE ENGINE NEEDED TO BE REPLACED. I WAS QUOTED OVER $7000 TO COMPLETE THIS WORK. DURING THE COURSE OF MY RESEARCH, I HAVE LEARNED THAT A LOT OF MAZDA CUSTOMERS WHO HAVE THIS MODEL VEHICLE EXPERIENCE THIS ISSUE QUITE FREQUENTLY. I CALLED MAZDA CUSTOMER CARE AND WAS TOLD THAT MAZDA IS NOT ELECTING TO TAKE RESPONSIBILITY FOR THIS ISSUE. I WAS FORTUNATE THAT I WAS ABLE TO ARRIVE TO MY SUBDIVISION WITHOUT INJURING MY CHILDREN OR SELF, BUT THIS IS A SAFETY ISSUE THAT COULD RESULT IN THE LOSS OF LIVES IF NOT CORRECTED IMMEDIATELY.
THE SUNROOF EXPLODED FROM THE INSIDE OUT. THE GLASS COMPLETELY SHATTERED AND FELL INSIDE THE CABIN OF THE VEHICLE. THE A/C WAS ON AND WINDOWS WERE ALL CLOSED.
BEARINGS IN FRONT OF VEHICLE MAKES MUCH NOISE. THE NOISE HAPPENS WHEN THE CAR IS IN MOTION WHILE TURNING THE STEERING WHEEL.
I PURCHASED THE CAR NEW ON SEPTEMBER 18,2015. HAVING THE CAR FOR 3 MONTHS I HAVE BEEN AT THE SERVICE DEPARTMENT 3 TIMES. I GOT HOME THE FIRST DAY AND THE BELT WAS NOT REGISTERING AND WAS MAKING NOISE WHEN I HAD IT ON. THE LAST 2 TIMES I CONTINUE TO HEAR NOISE COMING FROM THE CAR. THE NOISE IS HEARD FROM UNDERNEATH AND IT HAS T…
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I PURCHASED THE CAR NEW ON SEPTEMBER 18,2015. HAVING THE CAR FOR 3 MONTHS I HAVE BEEN AT THE SERVICE DEPARTMENT 3 TIMES. I GOT HOME THE FIRST DAY AND THE BELT WAS NOT REGISTERING AND WAS MAKING NOISE WHEN I HAD IT ON. THE LAST 2 TIMES I CONTINUE TO HEAR NOISE COMING FROM THE CAR. THE NOISE IS HEARD FROM UNDERNEATH AND IT HAS TO BE DRIVEN FOR SIGNIFICANT AMOUNT OF MINUTES BEFORE THE NOISE GOES AWAY. I RECORDED THE NOISE ON NOVEMBER 28,2015 AND CALLED THE DEALER VERY UPSET BECAUSE ITS A PROBLEM THAT'S NOT BEING ADDRESSED AND FIXED. I DROPPED THE CAR OFF ON MONDAY NOVEMBER 30,2015 AND WAS TOLD YESTERDAY DECEMBER 1,2015 THAT THEY DONT SEE THE PROBLEM.THIS IS A NEW CAR AND I NEVER TEST DRIVEN BEFORE BUYING. I NEED HELP. I HAVE THE RECORDING BUT I CANT ATTACH IT ON HERE.
Official recalls
218V717000 · Air Bags:frontal:passenger Side:inflator Module
Oct 12, 2018
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
16V203000 · Steering
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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