2015 Mazda CX-9

My Mazda has been serviced regularly, in fact my next oil change isn't for 2,000 more miles. I was driving when I heard this weird noise. I looked at the dash and the oil light was flashing and the temperature was over heating. I could also feel the vehicle getting sluggish. I pulled over on the interstate. All the lights were on by this time. I popped the hood and there wasn't any coolant in the resivour anymore. I let the car cool down and I added some water as I was 1 mile from the exit where there was a gas station. I had to baby the car to the exit and shut it off whenever it got hot. The oil was full and seemed overfull even..... Mechanic is guessing the coolant leaked if the engine.... I was stranded for hours with 4 children...

We have a 2015 Mazda CX-9 Touring with All-Wheel Drive (AWD). The issue that has been happening is a flashing check engine light (CEL) indicator showing up in the gauge cluster. This issue originally started in October of 2023. I was on the highway doing at least 55 miles per hour (mph). Before the light actually came on, I had already felt the vehicle shaking, and also noticed the acceleration was sluggish. In the blink of an eye, the CEL came on and started flashing. After that point, the CEL stayed on. I was able to get to my destination safely. We took the vehicle to a shop, and told the mechanics the issue, but they could not re-create what happened. We stopped driving the vehicle as much after this first encounter. A couple of months later, the issue still persisted, and we took it to another shop. They changed the spark plugs, and the vehicle had been driving CEL-free for several months. Recently, we were going to take the vehicle out for a drive, and noticed the vehicle shaking (before the CEL officially came on) again. The CEL flashed and came on. As of this moment, the CEL pops up and stays on when starting the vehicle. I put in a code reader, and the code that came up was “PO304 Cylinder 4 Misfire Detected.” We are figuring out what our next plan(s) is/are with the vehicle. I looked at some forums for the 2007-2015 Mazda CX-9 Generation, and I noticed that someone mentioned that there was an issue with the injector pigtail wire (one of the fuel injectors). They also mentioned spark plugs and coil plugs. But they still had an issue and it seemed to be not resolved. I'm wondering if this issue could have a direct or indirect connection with the Takata Airbag recall that was issued on August 13th, 2024 with a "Do Not Drive" alert.

The issue is with the design of the Water Pump on this vehicle. From my understanding, this is a common issue with the 2015 Mazda CX-9. What happens is once the water pump starts to fail due to the design, the vehicle starts to stall randomly which poses a safety issue to my family when driving. The vehicle was inspected by a dealership in the area and was ultimately fixed. I was informed that the water pump has been redesigned by the manufacturer to prevent this issue from happening again.

My check engine light came on. Thought it was the oil needing to be changed. Oil was extra dark and muggy. Also notice antifreeze low. Fill up antifreeze and change oil. 2 wks later antifreeze back down low. Check engine still on. Got it diagnosed with auto scanner and says camshaft sensor. Went to autoshop, mechanic says it's not cramshaft sensor but water tank leak in engine which was picked up by camshaft sensor. I have yet to find out what else is wrong or if my engine needs to be replaced. For sure the water tank needs replacement. I read from others of their car over heating or completely stopped working. I fear this because I have 3 kids and on weekends I drive on the highway for about an hour to get to my destination. This is something dangerous because I don't want to get rear ended or hurt if my car suddenly gives out during heavy traffic.

Engine failed suddenly while driving on a busy street. No lights were on, no warnings. Slight hum earlier that day, that was almost indistinguishable from the radio or other road noise. Steering and brakes not responsive. Had it towed to dealer who found that the water pump had failed which allowed coolant to leak into the oil. Dealer mechanic stated that the water pump is not visible to any mechanic without removing the entire engine, therefore would not have been able to see defects or problems ahead of event. Also said the fix would run a minimum of $3400 if a new water pump could even fix the problem. Found that there is a class action lawsuit against Mazda already for the CX9 for my model year because they know of the problem yet refuse to recall. I am one of many this has happened to. It is very unsafe for a car to suddenly seize while driving. Especially with no warnings and with the car having only 97000 miles on it. Had my new teenage driver been behind the wheel or had it happened a few minutes earlier while I was on the interstate, the outcome could have been very different.

2015 Mazda CX-9 with 93k miles: while driving in traffic, check engine light suddenly came on, the car began to shudder as I heard a loud knocking noises coming from under the hood, and then a sudden loss of power while trying to navigate through a busy intersection while trying to make a left turn left myself in danger of almost being struck from the vehicle behind me and an oncoming vehicle from the opposite direction due to me stalling out in the middle of an intersection. The water pump (unbeknownst to myself and apparently many others) is located inside of the engine and behind the timing belt components failed without showing any prior signs of failure due to the water pump being hidden inside of the engine. The coolant had been leaking into the oil pan and mixed with the oil but because the water pump was purposely hidden inside the engine NO leaks of coolant (which would have been the early warning tell-tale sign of a problem) were visible. This faulty design caused a catastrophic failure of my engine which has been verified by a Mazda dealership and the engine had to be replaced at my cost. Although there were no injuries or deaths in my case, it does not nullify a faulty design and component of a vehicle putting peoples safety at risk when it is a well known industry fact that Mazda knowingly continued to manufacture this faulty design and use it in their vehicles.

On December 14, 2015, I bought, a Mazda CX-9, at Sentry West Mazda located at 940 Boston Turnpike, Shrewsbury MA 01545. Unfortunately, the car's engine contains a defect in design, manufacturing, materials and/or workmanship that causes the water pump to suddenly and prematurely fail well-before the end of the useful life of the engine, which leads to catastrophic engine failure or a costly replacement due to the water pump’s inaccessible placement in the engine. On March 7, 2022 while driving the car to the dealer to take care of a Check Engine Warning Light, the car started to shake, all the dashboard lights turned on and the car stopped. My car was immediately towed to the dealer, and hours later I was told that my car needed a new engine. I felt paralyzed with awed when I heard that my 2015 Mazda CX-9, which was just 6 years old with no more than 90,000 miles, needed a new engine. I have been taking this vehicle to the Mazda dealer for all its repairs and maintenance needs, so I can be confident that my family were safe in this car. Unfortunately, this has not been the case. In addition, please note that there is a pending litigation against Mazda for this kind of Engine. Please see more information in this link. https://www.ktmc.com/mazda-water-pump-engine-failure I strongly believe that a car like this is a threaten to the life of anyone driving in and to the people around it. Therefore, I am asking to this organization to take immediately action on this case. Thanks in advance for your attention to this matter, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Mazda CX-9. The contact stated while driving 40 MPH, the temperature gauge began to accelerate rapidly. The contact stated no warning light was illuminated. The contact was able to park on the side of the road for approximately 3 hours, until the engine cooled down. The contact stated she added water and continued driving to her destination. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 110,435.