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2015 Mazda CX-9

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2015 Mazda CX-9 do not stand out strongly from the model-year median of 61.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

20 reports with mileage · 15 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports2 injury reports

Service Brakes complaints

3 reports
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56,000 miles · Dec 4, 2018
Service Brakes

MY BRAKE PEDDLE BEGAN HISSING AND MY VEHICLE DOES NOT WANT TO STOP WHEN IN MOTION, I TOOK MY VEHICLE TO A MAZDA DEALERSHIP AND THEY STATED IT WAS THE BRAKE BOOSTER WHICH IS A PROBLEM MAZDA HAS BEEN HAVING, BUT MY VEHICLE IS NOT IN THE YEARS SPECIFIED IN THE WARRANTY EXTENTION. THE DEALERSHIP STATED MAZDA IS NOT WILLING TO HELP …

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MY BRAKE PEDDLE BEGAN HISSING AND MY VEHICLE DOES NOT WANT TO STOP WHEN IN MOTION, I TOOK MY VEHICLE TO A MAZDA DEALERSHIP AND THEY STATED IT WAS THE BRAKE BOOSTER WHICH IS A PROBLEM MAZDA HAS BEEN HAVING, BUT MY VEHICLE IS NOT IN THE YEARS SPECIFIED IN THE WARRANTY EXTENTION. THE DEALERSHIP STATED MAZDA IS NOT WILLING TO HELP OR FIX THE ISSUE, AND THAT WE WOULD HAVE TO PAY OUT OF POCKET. IT IS THE EXACT SAME PROBLEM THE EARLIER MODELS HAVE BEEN EXPERIENCING AND ARE BEING FIXED AND MINE IS NOT. MAXDA IS AWARE OF THIS DEFECT AND WILL NOT HELP ME. MY VEHICLE ONLY HAS 58K MILES AND SHOULD HAVE THESES ISSUES. THE HARD BRAKE PEDDLE AND HARD BRAKING OCCURS ON ROADWAYS, IN DRIVEWAYS ANYTIME THE VEHICLE IS MOVING. IT IS UNSAFE AND I HAVE AVOIDED SEVERAL COLLISIONS.

NHTSA ODI #11155966

16,000 miles · Jul 11, 2017
Electronic Stability Control (esc)Service Brakes

THE FRONT BRAKES MAKE A GRINDING NOISE WHEN REPEATEDLY APPLYING THE BRAKES WHEN GOING DOWNHILL OR SLOWING REPEATEDLY FROM SPEEDS OF 65 OR SO. I BELIEVE THE BRAKE PARTS BECOME HOT AND CREATE SOMETHING GOOGLE SEARCHES CALL "JUDDER". I HAVE HAD THE STEERING WILL START SHAKING AS WELL. AFTER REPEATED REQUESTS TO MAZDA CORPORATE A…

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THE FRONT BRAKES MAKE A GRINDING NOISE WHEN REPEATEDLY APPLYING THE BRAKES WHEN GOING DOWNHILL OR SLOWING REPEATEDLY FROM SPEEDS OF 65 OR SO. I BELIEVE THE BRAKE PARTS BECOME HOT AND CREATE SOMETHING GOOGLE SEARCHES CALL "JUDDER". I HAVE HAD THE STEERING WILL START SHAKING AS WELL. AFTER REPEATED REQUESTS TO MAZDA CORPORATE AND VISITS TO TWO DEALERS, MAZDA CLAIMS THE BRAKES WORK AS DESIGNED. ONE SERVICE MANAGER AT BROWNING MAZDA STATED THE FRONT ROTORS ARE TOO SMALL TO STOP A CAR OF THIS WEIGHT, BUT THIS STATEMENT IS NOT WRITTEN. REGARDING THE VEHICLE STABILITY CONTROL, WHEN I TURN LEFT AND GO DOWNHILL FROM MY DRIVEWAY AT A SLOW SPEED OF APPROX 10MPH, I USUALLY HAVE NO THROTTLE CONTROL. I NEED TO APPLY THE BRAKES TO REGAIN ANY CONTROL OF THE THROTTLE. ONCE AGAIN TWO DEALERS TELL ME THIS IS WITHIN DESIGN SPECS. MAYBE THIS IS TRUE, HOWEVER, I HAVE NO WAY TO IMMEDIATELY GET OUT OF THE WAY OF OTHER CARS AS I HAVE TO BRAKE FIRST FOR THE THROTTLE TO RETURN. DOESN'T SEEM RIGHT TO ME. ALSO, MY COMBINED MPG IS ABOUT 13.7 WHEN MAZDA STATES IT SHOULD BE ABOUT 18. HOW CAN THEY MAKE SUCH A CLAIM LIKE THIS AND GET AWAY WITH IT. IT IS NOT JUST MY CX-9, MANY PEOPLE COMPLAIN ON THE INTERNET. AGAIN, MAZDA STATES THE CAR IS WITHIN SPECS.

NHTSA ODI #11004679

8,400 miles · Mar 22, 2016
Service Brakes

WE HAVE 2015 MAZDA CX-9 WITH 8400 MILES THAT HAS A LEAK ON THE BREAK MASTER CYLINDER. WHICH THE DEALERSHIP WAS DENYING TO BE A LEAK BECAUSE THEY SAW AN OLD DRY DEBRIS ON TOP OF THE FLUID DEPOT. BUT HAVE IT CHECKED TO AN OUTSIDE MECHANIC BECAUSE WE'VE BEEN HAVING A SHIMMY PROBLEM WHEN BRAKING FOR MOTHS AND THEY STILL CAN'T FIG…

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WE HAVE 2015 MAZDA CX-9 WITH 8400 MILES THAT HAS A LEAK ON THE BREAK MASTER CYLINDER. WHICH THE DEALERSHIP WAS DENYING TO BE A LEAK BECAUSE THEY SAW AN OLD DRY DEBRIS ON TOP OF THE FLUID DEPOT. BUT HAVE IT CHECKED TO AN OUTSIDE MECHANIC BECAUSE WE'VE BEEN HAVING A SHIMMY PROBLEM WHEN BRAKING FOR MOTHS AND THEY STILL CAN'T FIGURE AS TO WHAT IS WRONG WITH OUR VEHICLE. ALL THEY ARE SAYING IS THEY CANNOT DUPLICATE THE PROBLEM THAT I AM SAYING. TO CUT THE LONG STORY SHORT WE BROUGHT OUR VEHICLE TO THEIR SERVICE AGAIN TO FIX THE BREAK FLUID LEAK ON THE CYLINDER BUT THEY ARE SAYING THEY WILL NOT FIX IT BECAUSE THERES ENOUGH FLUID ON THE RESERVOIR AND THEY ARE SAYING THAT THE FLUID MIGHT HAVE COME FROM THE CAP BECAUSE OF AN OLD LEAK DEBRIS. BUT I TOLD THEM THAT I WILL NOT GOING TO BE THAT MUCH FLUID UNDERNEATH THE BREAK BOOSTER AND AOUND THAT AREA. BUT THEY STILL INSIST THAT THEY'RE NOT GONNA FIX IT. PROBABLY THEY ARE WAITING FOR US TO GET HURT BEFORE THEY WILL ACTION ON IT.

NHTSA ODI #10851060

Official recalls

2

18V717000 · Air Bags:frontal:passenger Side:inflator Module

Oct 12, 2018

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

16V203000 · Steering

Apr 11, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence & remedy

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.